See all properties
Save

Four Points by Sheraton Auckland

4.0 star property
Upscale hotel, walk to Sky Tower

Choose dates to view prices

Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
City view
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Room, 2 Double Beds
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available

Check out the area

Map
396 Queen Street, Auckland, Auckland, 1010
  • Popular LocationUniversity of Auckland3 min walk
  • Popular LocationSky Tower9 min walk
  • Popular LocationSpark Arena5 min drive
  • AirportAuckland (AKL-Auckland Intl.)26 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed
Separate bedroom
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony, City View

Lake view

Studio, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Lake view

Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed - twin
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Grand Millennium Auckland
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1002)
The price is AU$190
for 1 night
includes taxes & fees
28 May - 29 May
Grand Millennium Auckland

About the area

Auckland

Four Points by Sheraton Auckland puts you in the heart of Auckland, within just a 10-minute stroll of University of Auckland and Sky Tower. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Queen's Head Bar & Eatery, serves local and international cuisine and is open for breakfast, lunch and dinner. The Churchill is the hotel's own bar, serving drinks along with lunch and dinner. 2045 square feet (190 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Auckland Central Business District hotel include Auckland Domain and Spark Arena.

What's nearby

  • University of Auckland - 3 min walk
  • Sky Tower - 9 min walk
  • Auckland Domain - 14 min walk
  • Spark Arena - 5 min drive
  • Eden Park - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Kai Eatery - 3 min walk
  • Daldang - 2 min walk
  • Nando's Queen St - 3 min walk
  • The Classic Comedy & Bar - 1 min walk
  • Tanuki Sushi & Sake Bar - 1 min walk

About this property

Four Points by Sheraton Auckland

Upscale hotel, walk to Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Auckland. Parking is available for a fee.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 20 levels
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Built in 1987
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Four Points by Sheraton Auckland offers 255 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 35 per night)
  • Covered valet parking on site (NZD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,045 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Building
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Auckland?

Four Points by Sheraton Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 19 May 2024 start from AU$163.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Auckland?

Yep, Four Points by Sheraton Auckland has a self car park for NZD 35 per night.

Are there any beaches close to Four Points by Sheraton Auckland?

The closest beach to Four Points by Sheraton Auckland is Takapuna Beach (7.3 km).

What makes Four Points by Sheraton Auckland a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Auckland.

Is Four Points by Sheraton Auckland family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Auckland is a hit with families.

Does Four Points by Sheraton Auckland serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Auckland?

No, Four Points by Sheraton Auckland does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Auckland?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Auckland?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Four Points by Sheraton Auckland?

No, only service animals are allowed.

Four Points by Sheraton Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 334 out of 591 reviews" "
Rating 8 - Good. 176 out of 591 reviews" "
Rating 6 - Okay. 49 out of 591 reviews" "
Rating 4 - Poor. 20 out of 591 reviews" "
Rating 2 - Terrible. 12 out of 591 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Astrid Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are modern and very comfortable. Great location. Staff are welcoming, very helpful and friendly.
Stayed 3 nights in May 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Don’t go by the address on the website - 396 Queen Street - that address is vacant and up for lease! Entry to the hotel is via Mayoral Drive.
Stayed 3 nights in Apr 2024

8/10 Good

Raegen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking fee of $55 per night is excessive!
Stayed 1 night in Mar 2024

6/10 Okay

Barbara Louise, Narre Warren North

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to shopping.
Stayed 6 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great for this rate! I highly recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

walter, christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Jan 2024

10/10 Excellent

Linda

Very nice hotel, good location
Very nice hotel
Stayed 1 night in Jan 2024

8/10 Good

Amir, Fort Collins

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every thins was great except the water from shower would run onto the remaining floor of the bathroom.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Bar staff were outstanding 20th floor , downstairs bar a bit disorganized
Stayed 3 nights in Jan 2024