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The Grand by SkyCity

5.0 star property
Luxury spa hotel, walk to Sky Tower

Choose dates to view prices

The Grand by SkyCity

Photo gallery for The Grand by SkyCity

Reception
View from room
Front of property
View from room
Restaurant

Overview of The Grand by SkyCity

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Popular LocationSky Tower1 min walk
  • Popular LocationSkyCity Casino2 min walk
  • Popular LocationAuckland Ferry Terminal11 min walk
  • AirportAuckland (AKL-Auckland Intl.)27 min drive

Room options

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2013
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

Plasma TV, pay films

Grand Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

City view

Grand Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2013
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Accessible King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 29 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 58 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
SkyCity Hotel
Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1358)
The price is AU$196
for 1 night
includes taxes & fees
13 May - 14 May
SkyCity Hotel

About the area

Auckland

A luxury stay in the heart of Auckland awaits you at The Grand by SkyCity. Within steps you'll find SkyCity Casino and Sky Tower. Highlights at this eco-friendly hotel include 11 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. Enjoy the indoor swimming pool, gym and sauna. A meeting room, a 24-hour business centre, and limo/town car service are among the business amenities offered. Other amenities include a casino, free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include University of Auckland and Princes Wharf.

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 2 min walk
  • University of Auckland - 9 min walk
  • Princes Wharf - 11 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • Aria Restaurant - 3 min walk
  • Federal Delicatessen - 1 min walk
  • Sky Café - 1 min walk
  • Depot Eatery & Oyster Bar - 1 min walk
  • Huami - 1 min walk

About this property

The Grand by SkyCity

Luxury spa hotel, walk to Sky Tower
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay films
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45 per person
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grand by SkyCity?

As of 29 Apr 2024, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 12 May 2024 start from AU$236.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grand by SkyCity?

Yep, The Grand by SkyCity has a self car park for NZD 35 per night.

Are there any beaches close to The Grand by SkyCity?

The closest beach to The Grand by SkyCity is Takapuna Beach (6.8 km).

Is there a spa on site at The Grand by SkyCity?

Yep, East Day Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Grand by SkyCity have a pool?

Yep, and guests love it! The Grand by SkyCity has an indoor pool.

What luxury perks are available at The Grand by SkyCity?

The Grand by SkyCity features a full-service spa, an indoor pool and 11 restaurants.

What makes The Grand by SkyCity a romantic place to stay?

A hot tub and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Grand by SkyCity.

Is The Grand by SkyCity family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise The Grand by SkyCity is a hit with families.

Does The Grand by SkyCity serve breakfast?

Yeah, our guests quite like the buffet breakfast here! Served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Grand by SkyCity?

No, The Grand by SkyCity does not offer an airport shuttle service.

Is there a bar or restaurant at The Grand by SkyCity?

Yep, The Grand by SkyCity has 11 restaurants.

What time are check-in & check-out at The Grand by SkyCity?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Grand by SkyCity?

No, pets are not allowed.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1004 reviews" "
Rating 8 - Good. 207 out of 1004 reviews" "
Rating 6 - Okay. 62 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free use of the Pool, sauna, jacuzzi and gym
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a long queue for check in and only 2 hotel staff so we waited quite a while. Otherwise the room and facilities were great.
Stayed 1 night in Mar 2024

6/10 Okay

Darin

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Glennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful weekend added to by warm, friendly and helpful staff.
Stayed 1 night in Jan 2024

6/10 Okay

David

Travelled with partner
Liked: Amenities
Service lacking
Stayed 2 nights in Jan 2024

8/10 Good

Ryan, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jan 2024

2/10 Terrible

ByeongCheol

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we checked in, bath robes and coffee capsules were missing. In addition, room safe was out of order. It took more than 1/2 hour to bring the new one. On the last day, I had a question about the bill. My call was transferred to three different people, and I had to repeat my question three times after putting on hold for 7 minutes. Except for the location, I couldn't find anything relevant for 5 star hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Erik

Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lots of food options, good staff/services
Stayed 2 nights in Jan 2024