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VR Queen Street - Hotel & Suites

4.0 star property
Upscale eco-certified hotel, walk to Queen Street Shopping District

Choose dates to view prices

Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen
Front of property
Premier King Room
Breakfast and dinner served, Modern European cuisine
Lobby
Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available

Explore the area

Map
401 Queen Street, Auckland, 1010
  • Popular LocationSky Tower14 min walk
  • Popular LocationSkyCity Casino15 min walk
  • Popular LocationAuckland Ferry Terminal5 min drive
  • AirportAuckland (AKL-Auckland Intl.)25 min drive

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

Highlights

Air conditioning
Heating
Fridge
Smart TV
Renovated in 2014
Pillow-top bed
Premium bedding
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite

One-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Auckland

VR Queen Street - Hotel & Suites places you in the centre of Auckland, steps from Queen Street Shopping District and within a short 5-minute stroll of University of Auckland. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Latitude 36, serves Modern European cuisine and is open for breakfast and dinner. Bar Latitude 36 is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Auckland Central Business District hotel include Sky Tower and Auckland City Hospital.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • St Kevins Cafe - 4 min walk
  • 37 K Road Cafe - 3 min walk
  • The Whitelady K Road - 4 min walk
  • Eight at Cordis, Auckland - 2 min walk
  • Verona Cafe - 3 min walk

About this property

VR Queen Street - Hotel & Suites

Upscale eco-certified hotel, walk to Queen Street Shopping District
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 9 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Building
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

What is the cancellation policy at VR Queen Street - Hotel & Suites?

VR Queen Street - Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at VR Queen Street - Hotel & Suites?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at VR Queen Street - Hotel & Suites on 16 May 2024 start from AU$88.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at VR Queen Street - Hotel & Suites?

Yep, VR Queen Street - Hotel & Suites has a secured covered self car park with in/out privileges for NZD 35 per night. Onsite parking is limited.

Are there any beaches close to VR Queen Street - Hotel & Suites?

The closest beach to VR Queen Street - Hotel & Suites is Takapuna Beach (7.7 km).

What makes VR Queen Street - Hotel & Suites a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at VR Queen Street - Hotel & Suites.

Does VR Queen Street - Hotel & Suites serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at VR Queen Street - Hotel & Suites?

No, VR Queen Street - Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at VR Queen Street - Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at VR Queen Street - Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at VR Queen Street - Hotel & Suites?

No, only service animals are allowed.

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 1001 reviews" "
Rating 8 - Good. 382 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, good facilities, comfy bed (slept well), can self-cater, eat-in or walk to eateries if needed, affordable - will stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , tidy, modern, comfy
Stayed 3 nights in Mar 2024

10/10 Excellent

Daisy Sil

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to sky city and almost everything, 2nd time staying there and will stay there again
Stayed 1 night in Mar 2024

6/10 Okay

Akesh

Business traveller
Liked: Cleanliness
There was a constant noise from a ?ventilator shaft or might be a heat pump unit that was very disturbing.
Stayed 2 nights in Mar 2024

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and compact, and had everything we needed for an overnight stay. It was in a great location; walking distance to the viaduct, Ponsonby and K Rd. The king-size bed was lovely but there were only three pillows…be great to have two pillows each. Also, it would be great to have more security for the stored luggage. We left our bags at the hotel before and after we checked out; both times we came to collect them the storage room was open and unlocked and no one checked what we were taking.
Stayed 1 night in Feb 2024

2/10 Terrible

John

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We thought that this hotel would require payment at checkin. But they attempted to take the prepayment without notice. As we don’t keep money in our account because of recent fraudulent transactions it was dishonoured. They complained by email while we were travelling to the airport. When we arrived there we attempted to make the payment but our phone went m flat & we had to put it the charger until there was sufficient power for us to make the payment which we did at 4.40pm.AET However, apparently they cancelled the booking at 4pm NZ. We did receive the email advising us of
Stayed 1 night in Feb 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2024

6/10 Okay

AMAN

Disliked: Cleanliness, staff & service, room comfort
I will NOT stay there again.
The room was not clean, there where stains on the curtains and stains on the chairs. The room overall was worn out with freying carpet. The phone did not work and when I reported this I was told it's a weekend so they can't do anything about it, so I was not able to contact room service from my room and had to go down to reception when I needed anything, very frustrating. When I pulled the curtains to close them there were a pair of socks stuck in the corner (they did not belong to me) so the room had obviously not been vacuumed or sufficiently cleaned. The walls are thin and there was alot of noise. I could hear everything happening outside and in the hallway especially room service knocking multiple times on everyones door in the morning yelling room service. The bed sheets, pillows and towels were clean which gave me a bit of relief and got me through the 3 night stay. If I was with my family I would have checked out immediately and stayed in a different hotel. As it was me on my own I made it work. When my room was "cleaned" they only replaced the towels, cleared the rubbish bins and pulled the sheets up, they didn't make the bed and didn't replace the tea, sugar or coffee. The bed was also two single beds pushed together made to look like a large king bed.it was very uncomfortable as you can feel the join of the beds as you move towards the middle of the bed. For someone who has stayed in a number of hotels this stay was very underwhelming. I would not go back.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and neat, great location.
We stayed in a 2 bedroom suite, had everything you wanted. hot plate/oven ppts n pans. only frw back was the foggy glass window between the bedroom and bathroom. just weird, and if someone goes to the bathroom in the night it lights up tje bedroom!
Stayed 1 night in Jan 2024