4/10 Poor
Sally, Issaquah
21 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Washington, United States
Feb11, to Feb 17, 2024
FRONT DESK - Poor English Spoken, Untruthful staff and Non-Accommodating and Unapologetic. No shame in stating False information without verifying.
PARKING/VALET - Non-speaking English staff, Unable to help when asked questions or direction.
CONCIERGE - NONE - your on your own. Have your google Map ready.
BAR/CAFE AREA - They have a latte Menu, but the person who knows how to make them is not available till 2:00pm
GYM - They have stated in their website before booking there is a Gym,, but when I arrive and ask for it I was told that there are NO equipments available YET!
DELUXE ROOM - More like a studio with a sofa, you can spread your arms and touch the walls even if your only 5ft 2inch. I had to upgrade to a different room to have enough room for 5 people and paid extra. NO Discount for inconvenience.
BATHROOM-FAN-FAUCET-SHOWER TUB;
Faucet don't drain in the sink but in the counter. Fan don't work (see pic) Whoever is the Architect that design this bathroom should be fired.
TUB - make sure to wet the safety mat and the tub before placing and stepping into it or you will end up slipping and smacking your head in the tub. I ended up with a big bruise on my thigh area.
WATER PRESSURE IN SHOWER - Very Poor
SHAMPOO-LOTION-CONDITIONER - Smells like a laundry soap "TIDE."
BUILDING STRUCTURE - Outside Looks Good, But inside everything is FAKE.
PARKING - GOOD, except they need signage to identify Residential Condo and Hot
Sally
Stayed 6 nights in Feb 2024