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Astor Metropole Hotel

3.5 star property
Comfortable Brisbane hotel in Spring Hill with 24-hour business center

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Astor Metropole Hotel

Photo gallery for Astor Metropole Hotel

In-room safe, desk, iron/ironing board, cots/infant beds
Terrace/patio
Front of property
In-room safe, desk, iron/ironing board, cots/infant beds
Restaurant

Overview of Astor Metropole Hotel

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
193-197 Wickham Terrace, Spring Hill, QLD, 4000
  • Popular LocationRoma Street Parkland5 min walk
  • Popular LocationTreasury Casino12 min walk
  • Popular LocationXXXX Brewery3 min drive
  • AirportBrisbane, QLD (BNE)14 min drive

Room options

View all photos for Hotel Twin, 2 Single Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Hotel Twin, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Hotel Queen, Queen Bed

Hotel Queen, Queen Bed

Hotel Queen, Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Mercure Brisbane Spring Hill
Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1002)
The price is AU$664
for 1 night
includes taxes & fees
19 May - 20 May
Mercure Brisbane Spring Hill

About the area

Brisbane

This business-friendly hotel offers an outdoor pool, a business centre and concierge services. Additionally, you'll find free WiFi in public areas, a 24-hour business centre and a coffee shop/cafe. There's also the convenience of self parking.

What's nearby

  • Roma Street Parkland - 5 min walk
  • Queen Street Mall - 6 min walk
  • Treasury Casino - 12 min walk
  • Suncorp Stadium - 2 min drive
  • XXXX Brewery - 3 min drive

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • Merlo Cart - 4 min walk
  • 4 Pines Brisbane - 4 min walk
  • Grand Central Hotel - 4 min walk
  • Club Sofitel - 3 min walk
  • Two Cups - 4 min walk

About this property

Astor Metropole Hotel

Comfortable Brisbane hotel in Spring Hill with 24-hour business center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Astor Metropole Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Brisbane hotel.

  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Astor Metropole Hotel offers 86 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (AUD 14.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability

Check-out

Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 14.90 per day
  • Early check-in fee: AUD 119 (subject to availability)
  • Late check-out fee: AUD 119 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Astor Metropole Hotel Spring Hill
Astor Metropole Hotel
Astor Metropole Spring Hill
Astor Metropole
Astor Metropole Hotel Brisbane
Astor Metropole Brisbane
Best Western Brisbane
Astor Metropole Hotel Hotel
Astor Metropole Hotel Spring Hill
Astor Metropole Hotel Hotel Spring Hill

Frequently asked questions

What is the cancellation policy at Astor Metropole Hotel?

Astor Metropole Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Astor Metropole Hotel have a pool?

Astor Metropole Hotel has a pool.

Is Astor Metropole Hotel family-friendly?

You bet! With amenities like laundry facilities and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise Astor Metropole Hotel is a hit with families.

Does Astor Metropole Hotel serve breakfast?

You bet, brekkie is offered daily.

Is there a free airport shuttle available at Astor Metropole Hotel?

No, Astor Metropole Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Astor Metropole Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at Astor Metropole Hotel?

No, pets are not allowed.

Astor Metropole Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 240 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 217 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

jamie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024

2/10 Terrible

Leigh

Disliked: Staff & service, property conditions & facilities
I was checking out this morning. And that thing at the desk. Almost abusing the guy she was talking to…. I said on my way out no thanks for all the money I spent. Just listening to that dog on the desk yelling. She has got to go. The level of rude is amazing. I just spent 400 for two nights. Not be abused the dirty European receptionist who most probably should just kill herself if she that miserable at work. When I pay dollars . I don’t want to deal with staff entitled or whoever. Shame on your business
Stayed 2 nights in Feb 2024

2/10 Terrible

John

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
rooms are good and the building but staff are not very helpful or accomodating.
Stayed 1 night in Dec 2023

2/10 Terrible

Nomia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stay in smells soo bad and had 2 kids with me .The towels were left in fridge, the toilet was still dirty.. I ask to exchange to another room and one of the staff says nothing available. It’s more like a one star hotel.
Stayed 3 nights in Dec 2023

2/10 Terrible

Trent

Disliked: Staff & service, property conditions & facilities
Aircon didn’t work, the phone didnt work to call for them to fix the aircon and the person behind the desk was rude!
Stayed 1 night in Jan 2024

2/10 Terrible

Hollie-j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kerry

Disliked: Cleanliness, amenities, property conditions & facilities
Misleading advertising. While it looks nice from the photos and the street - don't be deceived. This property was old, dated, TV didn't work, lift didn't work, the restaurant, bar and pool have all been closed for years.
Stayed 2 nights in Dec 2023

4/10 Poor

Jim

Business traveller
Disliked: Property conditions & facilities
Door didn't lock properly, restaurant closed on a Wed night/Thu morning so food options that were advertised weren't available. Room looked nothing like any of the rooms in any pictures on here or website.

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023