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Ibis budget Melbourne CBD puts you in the heart of Melbourne, within just a 10-minute stroll of Bourke Street Mall and Melbourne Central. Highlights at this hotel include a restaurant and in-room free WiFi.
This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a microwave in a common area, and a refrigerator in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Places within a 15-minute walk of this 3-star Melbourne Central Business District hotel include SEA LIFE Melbourne and Queen Victoria Market.
ibis budget Melbourne CBD ratings based on 442 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for ibis budget Melbourne CBD
Everyone (267)Couples (62)Family (40)
4 out of 5
It's a Budget Hotel. You get what you pay for. Convenient for what I needed,
Posted by John Allen on 28 Apr. 2024
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4 out of 5
Sorry lots needs improvement in the actual hotel but close to everything in the city that was a plus 🙂
Posted by Katrina on 27 Apr. 2024
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Comment from Hotel Management
28 Apr. 2024
by anupdeep kaur
Hi Katrina,We very much appreciate your lovely comments regarding your stay at the ibis budget Melbourne CBD. We are glad that our staff were helpful to you, and that you enjoyed your stay! we will surely put forward your recommendations regarding the need for upgradation to the management to action. We hope to welcome you back again in the near future.Kind Regards
5 out of 5
The staff were so helpful, and returned something to me that was valuable that I'd left in the room. Thank you.
Posted by Norelle on 21 Apr. 2024
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5 out of 5
Basic but essentials included, reasonably good value in central position of City.
Posted by Wayne on 21 Apr. 2024
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Comment from Hotel Management
28 Apr. 2024
by anupdeep kaur
Hi Wyne,We very much appreciate your lovely comments regarding your stay at the ibis budget Melbourne CBD. We are glad that our staff were helpful to you, and that you enjoyed your stay! We hope to welcome you back again in the near future.Kind Regards
3 out of 5
all the staff i interacted with were pleasant and helpful and i cant fault them. the original room had a badly cracked basin which was a health hazard and dangerous (i am in the industry so know this) i was relocated to a new room which was smaller.
there was no clear direction regarding the dinning room area and cafe which i never found.
in the shower were long black hairs on the shower wall which were not mine and there was no toilet brush which i would have liked to see.
the other item missing was no USB connection which surprised me in this day and age even more so for a budget hotel where there would be a lot of guests reliant on connect ability. I am aware this was budget accommodation and accepted the issues however there is no reason for lack of cleanliness.
Posted by GARY on 7 Apr. 2024
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Comment from Hotel Management
13 Apr. 2024
by Anup
Hi Gary,Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank youKind Regards
4 out of 5
The location of the property was great. Easy to get to. Easy to get to places from there. The room was perfect for one person. It was clean and warm. The bed was comfortable. The shower was a decent size. The water pressure was great. The television was a decent size and the wifi was free and the speed was great
Posted by Susan on 5 Apr. 2024
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Comment from Hotel Management
6 Apr. 2024
by Anup
hi susan,We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.kind regards
3 out of 5
The hotel is well positioned for access to the CBD and everything that the city has to offer. If you are after a place to stay that is convenient then this place is good, however there are also heaps of other accommodation options in the area.
The rooms are very small but if you just need a place to sleep then they suffice. Our room was on the Collins St side which I presume is susceptible to a wind tunnel effect. We felt like we were sleeping on Bondi Beach with waves crashing 24/7, such was the wind noise. We queried this at reception upon checkout and they claimed to be unaware of any noise...Hmmm!
Also it may advertise as a queen room, but it was a double bed. If you are taller than 6ft, you may have a sleeping problem.
Posted by Ken on 25 Mar. 2024
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Comment from Hotel Management
30 Mar. 2024
by Anup
Hi Ken,Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank youKind Regards
2 out of 5
Posted by Carlos on 25 Mar. 2024
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Comment from Hotel Management
30 Mar. 2024
by Anup
Hi Carlos,Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank youKind Regards
3 out of 5
The hotel is centrally located. The room is small and bathroom is semi open so privacy not ideal. While the room seemed clean there was an unpleasant odour in the room.
Posted by Sue on 24 Mar. 2024
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Comment from Hotel Management
30 Mar. 2024
by Anup
Hi Sue,Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank youKind Regards
1 out of 5
Posted by Susan on 22 Mar. 2024
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Comment from Hotel Management
24 Mar. 2024
by Anup
hi Susan,Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank youKind Regards
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at ibis budget Melbourne CBD. A complete renovation of ibis budget Melbourne CBD was completed in November 2016. This 3-star Melbourne hotel is smoke free.
146 guestrooms or units
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Microwave in a common area
Refrigerator in a common area
Water dispenser
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Southern Cross Station (1.1 km / 0.7 mi)
Metro station: Melbourne Central Station (0.7 km / 0.5 mi)
Room Amenities
Ibis budget Melbourne CBD offers 146 accommodations with safes and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Television
Electric kettle
Shower
Cribs (surcharge)
Housekeeping (daily)
Safe
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Ibis budget Melbourne CBD has a restaurant on site.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 10.0 per day.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No rollaway/extra beds available
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Property follows sanitisation practices of SGS (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 9–15 per person
Crib (infant bed) fee: AUD 10.0 per day
Credit card charges are subject to a surcharge of 1.4 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Ibis budget Melbourne CBD offers free cancellation on select room rates. Check out the cancellation policy for more info.
The closest beach to ibis budget Melbourne CBD is St Kilda Beach (6 km).
You bet! With amenities like laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise ibis budget Melbourne CBD is a hit with families.
Yep, buffet brekkie is offered on weekdays between 7:00 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.
No, ibis budget Melbourne CBD does not offer an airport shuttle service.
Yep, you can grab a meal at ibis budget Melbourne CBD's onsite restaurant.
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
