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Ole Sereni

4.5 star property
Luxury spa hotel near Nairobi National Park

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Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, pool loungers
Property entrance
Premium bedding, in-room safe, individually decorated, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment room(s), body treatments, aromatherapy
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Spa
  • Air conditioningAir conditioningAir conditioning
  • Hot tubHot tubHot tub
  • BarBarBar
  • Breakfast available

Explore the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • Popular LocationThe Nextgen Mall5 min walk
  • Popular LocationNairobi National Park15 min walk
  • Popular LocationKenyatta International Convention Centre7 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)18 min drive

Room options

View all photos for Club Room

Premium bedding, in-room safe, individually decorated, desk

Club Room

8/10 Very good

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Single Beds

View all photos for Cozy Room

Premium bedding, in-room safe, individually decorated, desk

Cozy Room

8.5/10 Very good

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 3 Single Beds

Similar properties

Reception
Emara Ole-sereni
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (51)
The price is AU$411
for 1 night
includes taxes & fees
15 June - 16 June
Emara Ole-sereni

About the area

Nairobi

A luxury stay in Nairobi awaits you at Ole Sereni. You'll be 1.3 km (0.8 mi) from Nairobi National Park and 4.6 km (2.9 mi) from Nyayo National Stadium. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, The Big Five Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Waterhole Snack Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 1894 square feet (176 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Lang'ata hotel include Parliament Building and Nairobi City Stadium.

What's nearby

  • The Nextgen Mall - 5 min walk
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 6 min drive
  • Strathmore University - 6 min drive
  • Kenyatta International Convention Centre - 7 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • Fifteen Rooftop - 10 min walk
  • Sana Sana (South B) - 3 min drive
  • Checkers Pub - 4 min drive
  • Nerkwo South B - 2 min drive
  • Golden Ice - 6 min walk

About this property

Ole Sereni

Luxury spa hotel near Nairobi National Park
Ole Sereni offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Ole Sereni. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

  • 1 building
  • 134 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Ole Sereni offers 134 air-conditioned accommodations with a safe and free newspapers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KES 2,000 for adults and KES 2,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eagles Steakhouse
  • The Big Five Restaurant
  • Waterhole Snack Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Building
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 2000 for adults and from KES 2000 for children
  • Airport shuttle fee: KES 2250 per person (one-way)
  • Airport shuttle fee per child: KES 1200 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Tax ID - P051183856D
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve rollaway/extra beds. The tax ID number is P051183856D. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Frequently asked questions

Is parking available at Ole Sereni?

Yep, Ole Sereni has a free self car park and free extended parking. Onsite parking is limited.

How much does it cost to stay at Ole Sereni?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Ole Sereni on 10 June 2024 start from AU$320.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Ole Sereni?

Yep, there is an onsite spa at Ole Sereni. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Ole Sereni have a pool?

Ole Sereni has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ole Sereni?

Ole Sereni features a full-service spa, a health club and an outdoor pool.

What makes Ole Sereni a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ole Sereni.

Is Ole Sereni family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a BBQ, it's no surprise that Ole Sereni is a hit with families.

Does Ole Sereni serve breakfast?

Yep, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Ole Sereni?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ole Sereni?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ole Sereni?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Ole Sereni?

No, pets are not allowed.

Ole Sereni Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 255 out of 594 reviews" "
Rating 8 - Good. 222 out of 594 reviews" "
Rating 6 - Okay. 64 out of 594 reviews" "
Rating 4 - Poor. 24 out of 594 reviews" "
Rating 2 - Terrible. 29 out of 594 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
God but….
Nice hotel with some beautiful views and neat functional rooms. Wi-Fi is good. Showers are hot. Beds are comfortable. The major problem of hotel is some (not all) of the staff who just do not understand service! Examples being the 10 mins it take to get served a drink as the staff will walk past you and ignore you! The receptionist who acts like a robot and will roll her eyes at you when asking perfectly a reasonable questions (the question being why when dial the number for room service, why does nobody answer? Reply being that the number shown on the room service menu is not the correct number!!!!!!) In fairness, management are quick to deal with any complaint you make and will try to resolve with some sort of customer services but better to not have these things in the first place! The food menu in the waterside is 75% pizza and 25% nibbles type food. Why not expand a little and give a greater choice. I did later find out you can order from the full restaurant menu in waterside so why not give out a menu stating this? All in all it is a nice place to stay and fairly chilled but could do better!
Stayed 5 nights in Feb 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

Ameer

Business traveller
Too expensive compared for the rooms with similar property
Stayed 1 night in Feb 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very courteous and professional while the dining services staff need more training on how to handle guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really rude staff and poor service. Our room was on the 4th floor near the entrance to the bedrooms. You could hear the doors opening and closing as people were entering the area and talking! The night before we were due to fly, there was a party in the restaurant which went till nearly 1am! There was no notification of the party and the music could be heard clearly in our room. Despite calling reception twice nothing was done about it. There was no apology from the staff and we had little sleep before. Catching an early flight. Absolutely shocking customer service!!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Philip

Travelled with group
Great staff nice facility
Stayed 3 nights in Jan 2024

6/10 Okay

Adrian

Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a very peaceful entry to Kenya!
Stayed 1 night in Jan 2024