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"Facilities: Above average; Value: Great deal; Service: Professional, Respectful; Cleanliness: Pleasant; " More

By Mark, from Australia - QLD - Brisbane on Sun 10 Mar 2013

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Hotel Description

Royal Phuket City Hotel puts you in the heart of Phuket, connected to the convention center and within a 20-minute stroll of Phuket Philatelic Museum and Talad Yai Market. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

The fine-dining restaurant, TWIST Bar & Restaurant, serves Fusion cuisine. Enjoy the outdoor swimming pool, gym, steam room, and kids' swimming pool. 228735 square feet (21250 square meters) of event facilities include 10 meeting rooms and a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and spa services. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Talat Yai hotel include Sino-Portuguese Architecture and Shrine of the Serene Light.

Premier Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$78* Per night/room 8 May - 9 May

Premier Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Phuket City Hotel ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Royal Phuket City Hotel

Everyone (4) Couples (1)
4 out of 5
Pros: Absolute waterfront location
Cons: Lack of activities such as snooker or movie night

Posted by on 1 Jun. 2013

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5 out of 5
Location: Close to everything, Good views
Facilities: Above average; Value: Great deal; Service: Professional, Respectful; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Brisbane on 10 Mar. 2013

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3 out of 5
Pros: Old Thai style. Staff and service. Excellent Fitness centre, Sauna, Spa club.
Cons: Breakfast Buffet was poor. Food not fresh. Carpet needs replacing in hotel corridors,
Location: Central, Near transport
Value: Pricey; Service: Helpful; Cleanliness: Tidy, Neat; Great Yoga classes but cost 300 baht

Posted by , from Australia - QLD - Cairns on 27 Feb. 2013

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3 out of 5
Pros: Good breakfast
Cons: Hotel advertised they had a gym but you had to pay extra to use it
Location: Accessible
Service: Helpful, Polite, poor english use; very helpfull staff but poor english, did not end up being very good value for money

Posted by , from Australia - SA - Adelaide on 6 Jun. 2012

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1 out of 5
For 1 night its ok, just!

Posted by , from Australia - ACT - Canberra on 24 Mar. 2012

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About the Royal Phuket City Hotel

Location 154 Phang-nga Rd, Phuket, Phuket 83000

Property Features

Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Royal Phuket City Hotel. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in July 2020. Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 2 bars or lounges
  • 228735 sq ft of conference space
  • 21250 sq m of conference space
  • Built in 1995
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Royal Phuket City Hotel offers 251 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

TWIST Bar & Restaurant - This fine-dining restaurant specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Yan Long Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Good Eatz 154 Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.

Pet Policy

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket City Hotel
  • Royal Phuket City
  • Royal Phuket City Hotel
  • Royal Phuket Town City Hotel
  • Royal Phuket City Hotel Phuket Town

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.