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Cristal Hotel Abu Dhabi

4.0 star property
Family-friendly Abu Dhabi hotel in Abu Dhabi City Center with a full-service spa

Photo gallery for Cristal Hotel Abu Dhabi

International cuisine
Amber Deluxe
International cuisine
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
The current price is AU$155
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi
  • Madinat Zayed Shopping Center
    ‪2 min walk‬
  • World Trade Center Mall
    ‪14 min walk‬
  • Central Market
    ‪16 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪31 min drive‬

Room options

View all photos for Emerald Suite

Premium bedding, minibar, in-room safe, desk

Emerald Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quartz Suite

Premium bedding, minibar, in-room safe, desk

Quartz Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Deluxe

Amber Deluxe

Amber Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Private bathroom
Shower/bath combination
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Quartz Studio

Quartz Studio

Quartz Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Southern Sun Abu Dhabi

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1004)
The price is AU$138
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Southern Sun Abu Dhabi

About the area

Abu Dhabi

A family-friendly stay in the heart of Abu Dhabi awaits you at Cristal Hotel Abu Dhabi. Within steps you'll find Madinat Zayed Shopping Center and Cultural Foundation within a 15-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Cristal SPA can include hot stone massages, Thai massages and body wraps along with aromatherapy and Ayurvedic treatments. Viewz Lounge & Grill serves international cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and kids' swimming pool. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of airport pick-up service. .Within a 30-minute walk of this 4-property class Abu Dhabi City Center hotel, attractions include Abu Dhabi Corniche and Corniche Beach.

What's nearby

  • Madinat Zayed Shopping Center - 2 min walk
  • Abu Dhabi Corniche - 2 min drive
  • Abu Dhabi Mall - 3 min drive
  • Al Wahda Mall - 4 min drive
  • Corniche Beach - 7 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 33 min drive

Restaurants

  • ‪Tessare Cafe - ‬3 min walk
  • ‪The Brewhouse Gastro Pub - ‬1 min walk
  • ‪Oasis Chinese Restaurant - ‬5 min walk
  • ‪The Taste Of Korean Food - ‬1 min walk
  • ‪Sabkha Cafeteria - ‬3 min walk

About this property

Cristal Hotel Abu Dhabi

Family-friendly Abu Dhabi hotel in Abu Dhabi City Center with a full-service spa
Cristal Hotel Abu Dhabi offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Cristal Hotel Abu Dhabi. You'll have access to the indoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 1 building
  • 192 guestrooms or units
  • 19 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Cristal Hotel Abu Dhabi offers 192 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cristal SPA has 3 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: AED 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blendz Lobby Cafe
  • Viewz Lounge & Grill
  • Viewz Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 55 per person
  • Airport shuttle fee: AED 175 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Abu Dhabi Cristal
Abu Dhabi Cristal Hotel
Abu Dhabi Hotel Cristal
Cristal Abu Dhabi
Cristal Abu Dhabi Hotel
Cristal Hotel
Cristal Hotel Abu Dhabi
Hotel Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Frequently asked questions

What is the cancellation policy at Cristal Hotel Abu Dhabi?

Cristal Hotel Abu Dhabi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cristal Hotel Abu Dhabi?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Cristal Hotel Abu Dhabi on 2 Mar 2025 start from AU$155.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cristal Hotel Abu Dhabi?

Yep, Cristal Hotel Abu Dhabi has a free self car park and free valet parking.

Are there any beaches close to Cristal Hotel Abu Dhabi?

The closest beach to Cristal Hotel Abu Dhabi is Corniche Beach (2.6 km).

Is there a spa on site at Cristal Hotel Abu Dhabi?

Yep, Cristal SPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Cristal Hotel Abu Dhabi have a pool?

Cristal Hotel Abu Dhabi has an indoor pool and a kids' pool.

What makes Cristal Hotel Abu Dhabi a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Cristal Hotel Abu Dhabi.

Is Cristal Hotel Abu Dhabi family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Cristal Hotel Abu Dhabi is a hit with families.

Does Cristal Hotel Abu Dhabi serve breakfast?

Sure does, full breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Cristal Hotel Abu Dhabi?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cristal Hotel Abu Dhabi?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Sunday, Monday, Tuesday, Wednesday and Thursday.

What time are check-in & check-out at Cristal Hotel Abu Dhabi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cristal Hotel Abu Dhabi?

No, pets are not allowed.

Cristal Hotel Abu Dhabi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 320 out of 554 reviews
Rating 8 - Good. 193 out of 554 reviews
Rating 6 - Okay. 24 out of 554 reviews
Rating 4 - Poor. 9 out of 554 reviews
Rating 2 - Terrible. 8 out of 554 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not expecting a great room for the price I paid
Stayed 1 night in Nov 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.
Stayed 2 nights in Nov 2024

10/10 Excellent

CECILIA

Stayed 7 nights in Oct 2024

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location.
Stayed 3 nights in Oct 2024

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service
Stayed 2 nights in Sep 2024

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual standard!
As expected
Stayed 1 night in Aug 2024

8/10 Good

Shellyann

Liked: Cleanliness, staff & service, room comfort
An Acceptable Place for a Short Visit
Pros: *The staff were very friendly and professional throughout my stay. *My request for a quieter room was honored. *The breakfast was nice with a good choice of different types/kinds of food. Cons: *The hotel room was very dated and furniture should be replaced. *My door had some sort of issue, so if it was not closed properly (the doorknob had to be pulled very tightly) it would be left open. This happened during my stay by one of the members of housekeeping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a hotel
Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .
Stayed 1 night in Jun 2024

10/10 Excellent

Bien

Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Safina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.
Stayed 2 nights in May 2024

8/10 Good

Radmila

Liked: Cleanliness, staff & service, room comfort
Staff was very nice and helpful. Cook chief - lady one - made always very delicious eggs of many kinds. Good location.
Stayed 6 nights in May 2024

8/10 Good

Murtaza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chrispin See

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Pauline of front desk was superb
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely recommend to a friend!
Stayed 1 night in May 2024

10/10 Excellent

Ishtiaque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Musa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay @ Cristal
Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff
Stayed 3 nights in Apr 2024

8/10 Good

TRAVEL DESK

Stayed 1 night in Apr 2024

10/10 Excellent

Ishtiaque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel to stay
Decent hotel. Most of the amenities are present. Room service guys are very humble and fast. Specially Arif and his coworker. Very clean hotel. Heard music heavy bade till early morning but didn’t bother me. Reception folks are amazing. Reasonable price too.
Stayed 3 nights in Apr 2024

2/10 Terrible

Kamlesh

Stayed 2 nights in Feb 2024

2/10 Terrible

Anthon

Disliked: Staff & service
Unreasonable
When i checked in i was told i will be transferres to a smoking room when it became available...didnt happen until i had to ask again. The room where i was billeted had a broekn fridge..i asked for a bucket of ice i was going to be charged. I was offered a glass of ice free, but that was not enough for my needs at that time..if the fridge wasnt broken in the first place, i would not have asked for the bucket...
Stayed 3 nights in Feb 2024