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Holiday Inn Abu Dhabi, an IHG Hotel

4.0 star property
Abu Dhabi hotel in Al Muroor with 5 restaurants and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Abu Dhabi, an IHG Hotel

Interior entrance
Exterior
Suite, 1 Bedroom, Non Smoking
2 bars/lounges, sports bar, rooftop bar
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
The price is AU$226
includes taxes & fees
24 Jan - 25 Jan 2025

Explore the area

Map
31st Street, Between Muroor & Airport, P.O. Box 46668, Abu Dhabi
  • Al Forsan International Sports Resort
    3 min drive
  • Stock Burger Co
    1 min walk
  • Abu Dhabi (ZVJ-Abu Dhabi Bus Station)
    7 min drive
  • Abu Dhabi (AZI-Al Bateen Air Base)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 78 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Single Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 Single Bed, Non Smoking, City View

View from room

Premium Room, 1 Single Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Novotel Abu Dhabi Al Bustan

Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (594)
The price is AU$754
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Novotel Abu Dhabi Al Bustan

About the area

Abu Dhabi

Holiday Inn Abu Dhabi, an IHG Hotel puts you in the centre of Abu Dhabi, 2 km (1.3 mi) from Al Forsan International Sports Resort and 2.7 km (1.7 mi) from Abu Dhabi National Exhibition Centre. Highlights at this hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include body treatments and mani/pedis along with access to the sauna and steam room. The buffet restaurant, Silk Route Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Stock Burger Co. is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. 8972 square feet (834 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Al Muroor hotel include Sheikh Zayed Grand Mosque and Abu Dhabi Mall.

What's nearby

  • Al Forsan International Sports Resort - 3 min drive
  • Abu Dhabi National Exhibition Centre - 4 min drive
  • Zayed Sports City Stadium - 4 min drive
  • Sheikh Zayed Grand Mosque - 6 min drive
  • Al Wahda Mall - 7 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 23 min drive

Restaurants

  • ‪Irdk - ‬2 min walk
  • ‪ماكدونالدز - ‬9 min walk
  • ‪Rashid Ali Hassan Cafeteria - ‬9 min walk
  • ‪Hanin Oasis - ‬9 min walk
  • ‪شكسبير أند كو - ‬8 min walk

About this property

Holiday Inn Abu Dhabi, an IHG Hotel

Abu Dhabi hotel in Al Muroor with 5 restaurants and 2 outdoor pools
Holiday Inn Abu Dhabi, an IHG Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 8972 square feet (834 square metres) and includes a conference centre. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Abu Dhabi, an IHG Hotel. You'll have access to the health club at a partner property. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 1 building
  • 203 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 8972 sq ft of conference space
  • 834 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
Holiday Inn Abu Dhabi, an IHG Hotel offers 203 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Afrikaans, Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Italian, Korean, Russian, Thai, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AED 65 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Silk Route Cafe
  • Stay Fresh
  • Stock Burger Co.
  • SushiSan
  • Thirty 1st Bar & Lounge

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's books
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (8,972 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Abu Dhabi, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 145.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 65 per person
  • Rollaway bed fee: AED 145.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Abu Dhabi Holiday Inn
Holiday Inn Abu Dhabi
Holiday Inn Hotel Abu Dhabi
Holiday Inn Abu Dhabi Hotel Abu Dhabi
Holiday Inn Abu Dhabi Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Abu Dhabi, an IHG Hotel?

Holiday Inn Abu Dhabi, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Abu Dhabi, an IHG Hotel?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Abu Dhabi, an IHG Hotel on 24 Jan 2025 start from AU$226.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Abu Dhabi, an IHG Hotel?

Yep, Holiday Inn Abu Dhabi, an IHG Hotel has free valet parking.

Are there any beaches close to Holiday Inn Abu Dhabi, an IHG Hotel?

The closest beach to Holiday Inn Abu Dhabi, an IHG Hotel is Corniche Beach (11.1 km).

Is there a spa on site at Holiday Inn Abu Dhabi, an IHG Hotel?

Yep, there is an onsite spa at Holiday Inn Abu Dhabi, an IHG Hotel. It has a steam room and a sauna. You'll enjoy services like body treatments.

Does Holiday Inn Abu Dhabi, an IHG Hotel have a pool?

Holiday Inn Abu Dhabi, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Holiday Inn Abu Dhabi, an IHG Hotel?

Holiday Inn Abu Dhabi, an IHG Hotel features 2 outdoor pools, a full-service spa and a 24-hour health club.

Is Holiday Inn Abu Dhabi, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as children's books and free infant beds in the guestrooms, it's no surprise that Holiday Inn Abu Dhabi, an IHG Hotel is a hit with families.

Does Holiday Inn Abu Dhabi, an IHG Hotel serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Abu Dhabi, an IHG Hotel?

No, Holiday Inn Abu Dhabi, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Abu Dhabi, an IHG Hotel?

Yep, you can grab a meal at Holiday Inn Abu Dhabi, an IHG Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Holiday Inn Abu Dhabi, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Abu Dhabi, an IHG Hotel?

No, pets and service animals are not allowed.

Holiday Inn Abu Dhabi, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 296 reviews" "
Rating 8 - Good. 91 out of 296 reviews" "
Rating 6 - Okay. 22 out of 296 reviews" "
Rating 4 - Poor. 9 out of 296 reviews" "
Rating 2 - Terrible. 9 out of 296 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Albert

Business traveller
Liked: Cleanliness, amenities
Front desk assigned the same key as my room to a guest and that person walked right in. It took them over an hour to fix the problem and they did not offer any comps.
Stayed 2 nights in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Salai Sivamathi

Stayed 5 nights in Aug 2024

2/10 Terrible

Nada

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service and bad experience
I booked room with sofa bed and they didn’t give me and they offer me a crib bed for one year old kid and my child is six years old !!!!!! It the worst experience ever with old dated furniture
Stayed 1 night in Jul 2024

8/10 Good

Rajan, Stamford

Travelled with partner
Needs the rain shower head in the bathroom because the tub has only half a glass. A standing shower could have been better. Someone might trip on the high tub wall.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall a good experience & friendly staff
It was a pleasant stay for whole family. The hotel had let us late checkout. Couple of cons we had to choose on smoking floor as the non smoking Suite was under maintenance. Some of the furnitures had some stains on them.
Stayed 1 night in Jul 2024

6/10 Okay

Metwally

Liked: Cleanliness, property conditions & facilities
I did not room services Reception staff were helpful Limited foods
Stayed 4 nights in Jul 2024

10/10 Excellent

TARIQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect and always nicely made up and spotless. We loved the buffet breakfast with all of the choices and the personalized and friendly service Particularly Ratin and Binah! We made use of the gym and pool and while small, they are well kept and everything we needed. The location works well and the underground parking was very handy.
Stayed 19 nights in Jun 2024

10/10 Excellent

Purnima

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff
Stayed 2 nights in Jun 2024

6/10 Okay

Manaf, Halifax

Business traveller
Older hotel. Staff friendly. But without a car. Very hard to transport
Stayed 3 nights in May 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is convenient for business trips
Stayed 1 night in May 2024

10/10 Excellent

Justin

Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good stay the mattress needs to be replaced
Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Stayed 2 nights in Apr 2024

10/10 Excellent

Johanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, calm and welcoming hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Staffs are very accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 2 nights in Mar 2024

8/10 Good

Lucy, Chilmark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice and had a safe and a mini fridge. Bed was very comfortable. The only issue was the room was very cold and we found it hard to set the thermometer. Breakfast bar is ok, wish they'd had more international options
Stayed 2 nights in Apr 2024

10/10 Excellent

YIJIUN

Stayed 2 nights in Apr 2024

10/10 Excellent

RAHI

Stayed 1 night in Mar 2024

10/10 Excellent

DIEGANE

Stayed 9 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the stay
This is a premier hotel with many luxuries and an overall comfortable stay. Well maintained property, with an excellent choice of restaurants on site.
Stayed 2 nights in Feb 2024

8/10 Good

Masood

Business traveller
Liked: Cleanliness
Stayed 3 nights in Feb 2024

4/10 Poor

Dianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No double queen size beds and no family rooms for 4 people