Ratings based on 2 Verified Reviews
Real reviews from guests who’ve stayed
2.0 Room cleanliness
4.0 Service & staff
2.0 Room comfort
2.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 3 Dec. 2021 on Hotels
Comment from Hotel Management
3 Jul. 2024 by Hotel Swagat Reservation Team, Hotel Management
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at Hotel Swagat in Mount Abu did not meet your expectations. We take all feedback seriously and will thoroughly investigate the issues you raised to ensure they are addressed promptly. Your satisfaction is our top priority, and we apologize for any inconvenience you experienced during your stay. We would like the opportunity to make things right. Please reach out to us directly so we can discuss your experience in more detail and work towards a resolution that will restore your faith in our hotel.Thank you for bringing this to our attention. We hope to have the chance to welcome you back and provide you with the excellent service that many of our guests have come to enjoy.
by A verified traveller
Posted 21 Aug. 2024 on Hotels