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Hotel Bali-Hai Acapulco

2.0 star property
Hotel with free parking, 6-minute walk to Condesa Beach

Photo gallery for Hotel Bali-Hai Acapulco

Outdoor pool
Interior entrance
Superior Room | Living room
Bar (on property)
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪7 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪49 min drive‬

Room options

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • 34 sq m
  • Sleeps 4

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Sofa bed - double
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe
  • 34 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 26 sq m
  • Sleeps 4

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • 34 sq m
  • Sleeps 4

About the area

Acapulco

At Hotel Bali-Hai Acapulco you'll be within just a 10-minute stroll of Condesa Beach and Diana the Huntress. Highlights at this hotel include an outdoor swimming pool, free self-parking and a poolside bar. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a children's swimming pool, a terrace and a garden. There's also the convenience of limited parking. .With a stay at this Costera Acapulco hotel, you'll be 1.2 km (0.8 mi) from Parque Papagayo and 5 km (3.1 mi) from La Quebrada Cliffs.

What's nearby

  • Diana Galleries Mall - 3 min walk - 0.3 km
  • Diana the Huntress - 7 min walk - 0.6 km
  • Condesa Beach - 7 min walk - 0.6 km
  • Parque Papagayo - 12 min walk - 1.0 km
  • Papagayo Beach - 15 min walk - 1.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive

Restaurants

  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪Old Bar - ‬3 min walk
  • ‪Barra Vieja 520 - ‬1 min walk
  • ‪Mercado El Pueblito - ‬2 min walk

About this property

Hotel Bali-Hai Acapulco

Hotel with free parking, 6-minute walk to Condesa Beach
Hotel Bali-Hai Acapulco offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the pool bar. A business centre and a meeting room are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Bali-Hai Acapulco. Limited free parking is available on a first-come, first-served basis.

This Acapulco hotel is smoke free.

  • 121 guestrooms or units
  • 2 levels
  • Business facilities
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
  • Bar by the pool
Hotel Bali-Hai Acapulco offers 121 air-conditioned accommodations, with a hairdryer. Cable televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access.

Similar properties

Beach nearby
Hotel Hacienda Maria Eugenia Acapulco
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.0 out of 5, Very good, 239 reviews
Hotel Hacienda Maria Eugenia Acapulco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Bali-Hai Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. On-site parties or group events are strictly prohibited.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco

Frequently asked questions

What is the cancellation policy at Hotel Bali-Hai Acapulco?

Hotel Bali-Hai Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Bali-Hai Acapulco?

Yep, Hotel Bali-Hai Acapulco has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Bali-Hai Acapulco?

Yep, Hotel Bali-Hai Acapulco is a short 6-minute walk from Condesa Beach. Fun beach activities include body boarding.

Does Hotel Bali-Hai Acapulco have a pool?

Hotel Bali-Hai Acapulco has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Is there a free airport shuttle available at Hotel Bali-Hai Acapulco?

No, Hotel Bali-Hai Acapulco does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bali-Hai Acapulco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Bali-Hai Acapulco?

No, pets and service animals are not allowed.

Hotel Bali-Hai Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 450 reviews
Rating 8 - Good. 135 out of 450 reviews
Rating 6 - Okay. 102 out of 450 reviews
Rating 4 - Poor. 49 out of 450 reviews
Rating 2 - Terrible. 24 out of 450 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Enrique

Stayed 1 night in Sep 2025

10/10 Excellent

Efrain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, safe, amazing pool and great pool bar
Stayed 2 nights in Aug 2025

4/10 Poor

Karl

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Stayed 2 nights in Aug 2025

10/10 Excellent

porfirio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

carlos

Stayed 1 night in Feb 2025

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025

6/10 Okay

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the beach.
Stayed 3 nights in Jan 2025

2/10 Terrible

Enrique

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Arturo

Travelled with family and small children
Disliked: Staff & service
las habitaciones no estaban disponibles a la hora de mi llegada que fue a las 6 pm y ni así las tenían, las regaderas con muy poca agua, sobre todo que fue una muy mala experiencia para la familia que era su primer visita en este hotel, ahora si me dejaron mucho que desear con el mal servicio creo yo que al contratar por medio de ustedes el trato que nos dan es diferente, porque ellos prefieren que sea directo en el hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado y muy buen precio
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Mijail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024

4/10 Poor

Carina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Oscar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sergio

Stayed 2 nights in Jun 2024

6/10 Okay

Eduardo

Stayed 4 nights in Jun 2024

8/10 Good

Miguel, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023

4/10 Poor

Victor

Stayed 4 nights in Sep 2023

6/10 Okay

Fernando

It’s ok
Stayed 8 nights in Sep 2023

6/10 Okay

Marilu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A la propiedad le falta mantenimiento, hay goteras de el techo, se tapaba constantemente el desagüe de la regadera y el baño. Las toallas se ven viejas, al entrar a la Anita ion la cama se veía como si alguien hubiera estado acostado y le preguntamos al botón que si estaba seguro de la habitación estaba limpia.
Stayed 3 nights in Sep 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023

10/10 Excellent

ROCK

Stayed 1 night in Apr 2023