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Hotel Delfines Acapulco by NG Hoteles

2.0 star property
Acapulco hotel in Costera Acapulco with 24-hour front desk and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Delfines Acapulco by NG Hoteles

Outdoor pool
Lobby sitting area
Economy Room, 2 Double Beds
Lobby sitting area
Bar (on property)

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Parking available
    Parking available
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670
  • Condesa Beach
    5 min walk
  • Diana Galleries Mall
    6 min walk
  • Galerías Acapulco
    6 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    32 min drive

Room options

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Daily housekeeping
Desk
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Economy

Bed sheets

Room Economy

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

Bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hotel Acapulco

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.0 out of 5, Very good, (107)
The price is AU$34
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel Acapulco

About the area

Acapulco

Hotel Delfines Acapulco by NG Hoteles places you steps from Plaza Bahia and within a short 5-minute stroll of Condesa Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a children's swimming pool and luggage storage. Each morning full breakfast is served between 9:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including an off-lead area and pet-grooming services. There's also the convenience of self parking. .Sights within a 15-minute walk of this Costera Acapulco hotel include Diana Galleries Mall and Galerías Acapulco.

What's nearby

  • Condesa Beach - 5 min walk - 0.4 km
  • Galerías Acapulco - 6 min walk - 0.6 km
  • Diana the Huntress - 9 min walk - 0.8 km
  • Parque Papagayo - 12 min walk - 1.0 km
  • Papagayo Beach - 14 min walk - 1.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive

Restaurants

  • ‪100% Natural - ‬2 min walk
  • ‪Barra Vieja 520 - ‬3 min walk
  • ‪Jacalito - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Bar 26 - ‬2 min walk

About this property

Hotel Delfines Acapulco by NG Hoteles

Acapulco hotel in Costera Acapulco with 24-hour front desk and outdoor pool
Some rates at Hotel Delfines Acapulco by NG Hoteles are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Delfines Acapulco by NG Hoteles offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Parking is available for a fee.

This Acapulco hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Delfines Acapulco by NG Hoteles offers 60 accommodations with air conditioning. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Food and drink

  • Daily full breakfast available 9:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 180 per pet, per night, plus a one-time cleaning fee of MXN 350 and a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • An off-lead area and pet-grooming services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 130 for adults and from MXN 50 for children
  • Self-parking fee: MXN 50 per day
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 180 per pet, per night plus a one-off MXN 350 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Frequently asked questions

What is the cancellation policy at Hotel Delfines Acapulco by NG Hoteles?

Hotel Delfines Acapulco by NG Hoteles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Delfines Acapulco by NG Hoteles?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Delfines Acapulco by NG Hoteles on 24 Nov 2024 start from AU$52.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Delfines Acapulco by NG Hoteles?

Yep, Hotel Delfines Acapulco by NG Hoteles has a self car park for MXN 50 per day.

Are there any beaches close to Hotel Delfines Acapulco by NG Hoteles?

Yep, Hotel Delfines Acapulco by NG Hoteles is a short 5-minute walk from Condesa Beach.

Does Hotel Delfines Acapulco by NG Hoteles have a pool?

Hotel Delfines Acapulco by NG Hoteles has an outdoor pool and a kids' pool. The pool is open 9:00 AM to 8:00 PM.

Does Hotel Delfines Acapulco by NG Hoteles serve breakfast?

Sure does, full breakfast is served daily between 9:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Delfines Acapulco by NG Hoteles?

No, Hotel Delfines Acapulco by NG Hoteles does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Delfines Acapulco by NG Hoteles?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Delfines Acapulco by NG Hoteles?

Check-in begins at 1:30 PM. Check-out time is noon.

Are pets allowed at Hotel Delfines Acapulco by NG Hoteles?

Dogs are welcome at Hotel Delfines Acapulco by NG Hoteles, with dog exercise areas and grooming services on offer. Just so you know, there's a limit of one pet.

Hotel Delfines Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 48 reviews" "
Rating 8 - Good. 10 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 8 out of 48 reviews" "
Rating 2 - Terrible. 12 out of 48 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

OCTAVIO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare hotel!
Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
Stayed 2 nights in Jul 2024

6/10 Okay

Donald

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 2 nights in Jan 2023

2/10 Terrible

Bruno

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend, they do not answer the phone. Worst hotel and staff.

2/10 Terrible

Edgar, White Bear Lake

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was dirty, old empty water bottles , the towels had holes in them, the air condionar did cool the room, no wifi, and the tv on had local channels not cabel as posted. There was an empty bottle of tequila in the hallway when i got there and was still there when i left 3 nights after
Stayed 3 nights in Mar 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This hotel is centrally located within walking distance of the beach. The room was clean and spacious. The staff was friendly and helpful. The pool was clean and relaxing. The breakfast buffet was good.
Stayed 14 nights in Dec 2021

6/10 Okay

Ekaterina

Liked: Cleanliness
Disliked: Staff & service
exta bien por ese precio pero podria ser mejor
la habitacion es grande y cama es grande, hay mucho espacio, pero mueble y todo muuuuy viejo. Aire condicionario es tan viejo que hace mucho ruido, pero NO HACE frio para nada, ventilador tampoco funciono, entonces fue MUCHO calor en habitacion. Pero precio fue literalmente mas barato de todos, entonces no puedo quejarme mucho, locacion es muy buena, muy cerca de la playa y todo
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
No pude dormir de tanto calor los climas no sirven, No volvería a hospedarme, pésima atención pésimo servicio, te dejan horas esperando para darte tu habitación y cuando te la dan, no se molestan ni en acompañarte o explicarte bien donde se encuentra la habitación. ( no sirve el clima ) y no te lo dicen
Stayed 2 nights in Jul 2024

6/10 Okay

Leslie

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Le falta mucho mantenimiento al hotel y apertura de horarios a la alberca
Stayed 3 nights in Jun 2024

4/10 Poor

Adan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombros en el estacionamiento.
Stayed 5 nights in Jul 2024

6/10 Okay

Adan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombro en el estacionamiento.
Stayed 1 night in Aug 2024

4/10 Poor

Hayro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Travelled with family
Disliked: Property conditions & facilities
Cobro excesivo
Cobraron un cargo a un precio muy elevado. Se ensucio una sabana por mi bebé, algo minimo y me cobraron 450 pesos ese pequeño incidente. Es muy excesivo. Le comente que mejor me hubiera dicho y yo llevaba las sabanas a la lavanderia, me sale mas barato. Una mala atención
Stayed 3 nights in Jun 2024

2/10 Terrible

Jorge Antonio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucio. Las habitaciones huelen a humedad. No se ve intención de mejorar las habitaciones después de otis
Stayed 3 nights in May 2024

10/10 Excellent

EDGAR GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Apr 2024

2/10 Terrible

Val

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen sistema y te dicen que es tu problema y el de expedia , que si te quieres hospedar debes volver a pagar, no obstante el lugar huele mal, se cae a pedazos , nada que ver con las fotografías
Stayed 1 night in Sep 2023

8/10 Good

Valeria rubi

Travelled with partner
Liked: Cleanliness, staff & service
Quedé satisfecha respecto a las necesidades básicas del hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

IRMA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
En el servicio no entregan a tiempo y limpias la habitaciones , se llevan las toallas y no te dejan toallas limpias no tienden bien las camas no te cambian sabanas
Stayed 7 nights in Jul 2023

2/10 Terrible

Lilia Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nefasta
Stayed 5 nights in Jul 2023

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Regular
Las instalaciones muy descuidada,todo incluido no es lo que uno busca ,toallas para alberca no contaban , colchones en muy mal estado
Stayed 2 nights in Apr 2023

8/10 Good

Jorge Gil

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Esta a gustó el lugar. Pero me encontré con cucarachas.
Stayed 1 night in Feb 2023

2/10 Terrible

JUAN MANUEL

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Nada recomendable, en las habitaciones reservadas habia insectos como chinches y pulgas. Cancelamos la reservacion y pedimos reembolso. Nos fuimos al holiday Inn resorts
Stayed 3 nights in Feb 2023

4/10 Poor

Norma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El lugar es feo, descuidado, viejo y con cucarachas.
Stayed 4 nights in Dec 2022

10/10 Excellent

Claudia Ines

Stayed 3 nights in Nov 2022