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Krystal Beach Acapulco

3.0 star property
Family fun on the beach, with outdoor pool, near Condesa Beach

Photo gallery for Krystal Beach Acapulco

Outdoor pool, pool loungers
Front of property - evening/night
On the beach, sun-loungers, beach umbrellas, beach towels
Down duvets, in-room safe, blackout curtains, iron/ironing board
Down duvets, in-room safe, blackout curtains, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • All-inclusive
  • Room service
The current price is AU$147
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670
  • Parque Papagayo
    ‪1 min walk‬
  • Papagayo Beach
    ‪5 min walk‬
  • Condesa Beach
    ‪8 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room,1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 36.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Acapulco

A family-friendly stay in Acapulco awaits you at Krystal Beach Acapulco. Within steps you'll find Parque Papagayo and Galerías Acapulco. Highlights at this beachfront resort include 2 restaurants, an outdoor swimming pool and a beach bar. .The buffet restaurant, Aquamarina, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site kids' club and Hot tub. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 7 AM and noon. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Costera Acapulco resort include Condesa Beach and La Quebrada Cliffs.
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 km
  • Galerías Acapulco - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 8 min walk - 0.7 km
  • Diana the Huntress - 16 min walk - 1.4 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Hotel Ritz - ‬2 min walk

About this property

Krystal Beach Acapulco

Family fun on the beach, with outdoor pool, near Condesa Beach
Some rates at Krystal Beach Acapulco are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Krystal Beach Acapulco such as an outdoor pool, a children's pool and a hot tub.

There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Acapulco resort is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Krystal Beach Acapulco offers 400 accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature down duvets. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Children's play area - outdoor

Hotel Emporio Acapulco

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.0 out of 5, Very good, 1,408 reviews
The price is AU$189
includes taxes & fees
1 May - 2 May
Hotel Emporio Acapulco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 400 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • La Palapa
  • Lobby Bar

Things to do

  • Children's club
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers

Spa

  • Manicures/pedicures

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 400 per person
  • Self-parking fee: MXN 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

What is the cancellation policy at Krystal Beach Acapulco?

Krystal Beach Acapulco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Beach Acapulco?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Krystal Beach Acapulco on 28 Apr 2025 start from AU$146.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Beach Acapulco?

Yep, Krystal Beach Acapulco has a self car park for MXN 250 per day.

Are there any beaches close to Krystal Beach Acapulco?

Yep, Krystal Beach Acapulco is a short 8-minute walk from Condesa Beach. Fun beach activities include windsurfing and sailing.

Does Krystal Beach Acapulco have a pool?

Krystal Beach Acapulco has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Krystal Beach Acapulco have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Krystal Beach Acapulco?

Krystal Beach Acapulco features an outdoor pool, 1 hot tub and 2 restaurants.

What makes Krystal Beach Acapulco a romantic place to stay?

1 hot tub and ocean-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Krystal Beach Acapulco.

Is Krystal Beach Acapulco family-friendly?

You bet! With amenities such as a children's club, a children's pool and supervised childcare, it's no surprise that Krystal Beach Acapulco is a hit with families.

Does Krystal Beach Acapulco serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to noon.

Is there a free airport shuttle available at Krystal Beach Acapulco?

No, Krystal Beach Acapulco does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Beach Acapulco?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Beach Acapulco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Beach Acapulco?

No, pets are not allowed.

Krystal Beach Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 273 out of 1129 reviews
Rating 8 - Good. 307 out of 1129 reviews
Rating 6 - Okay. 230 out of 1129 reviews
Rating 4 - Poor. 161 out of 1129 reviews
Rating 2 - Terrible. 158 out of 1129 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Stayed 1 night in Dec 2024

10/10 Excellent

Rosa Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien!!!
Nos gustó mucho
Stayed 4 nights in Dec 2024

10/10 Excellent

fermin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator not working, no towels, no phone in the room ,room not nice. I order towels and they tell me in 10 mts and pass 1 hour already
Stayed 1 night in Dec 2024

2/10 Terrible

Libni Jatniel

Stayed 1 night in Nov 2024

2/10 Terrible

William

Disliked: Property conditions & facilities, room comfort
Te Han Advertido!!
El peor hotel en el que podrías alojarte. - No hay aire acondicionado y al personal del hotel no le importa - Duchas heladas - Música de bajo hasta las 3 y 4 de la mañana, es tan fuerte que es imposible dormir - Los guardias de seguridad son odiosos con los huéspedes - El personal del hotel odia a los huéspedes Este lugar es una broma, ¡quédate lo más lejos que puedas! ¡Te han advertido!
Stayed 7 nights in Dec 2024

6/10 Okay

Roberto Carlos

Stayed 4 nights in Dec 2024

4/10 Poor

luis julian

Disliked: Amenities
muy muy caro para el servicio que están dando, con todo y el esfuerzo que hacen, no había toallas al entrar a la habitación y hasta la noche , me las entregaron. El elevador muy mal, el cuarto le faltaba mobiliario, y el que les haya dado la idea de meter el closet al baño, mi ropa estaba toda húmeda, el extractor del baño ruidoso y sucio. Solucionen todo eso y quizá vuelva a hospedarme.
Stayed 2 nights in Dec 2024

8/10 Good

Fanny

Stayed 2 nights in Oct 2024

10/10 Excellent

Isac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the indoor pools, but they gave me my room after one hour of my check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Grendolyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Salomon

Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 2 nights in Aug 2024

2/10 Terrible

Xochitl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the worst place I have been too. No a/c light went out. Extremities loud and dirty. Staff was horribly, would never recommend.
Stayed 3 nights in Jul 2024

8/10 Good

EDUARDO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Roberto

Stayed 2 nights in Oct 2023

6/10 Okay

Daisy

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bar, restaurant, in beach
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Felipe

Stayed 1 night in Sep 2023

4/10 Poor

Hector, Burbank

Business traveller
Reserve abitaciones con camas king size y me entregaron con camas dobles y el personal en recepción muy distraído no te atienden bien es opinion personal
Stayed 1 night in Sep 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

Roberto

Stayed 8 nights in Jul 2023

4/10 Poor

Edgar

Travelled with family
Disliked: Property conditions & facilities
We have had no power for more than 4 hours, we have to take the stairs from floor 17th up and down. No internet due to the loss of power, and I had to postpone an important meeting. NO AC at that time and the heat was horrible. Also, there is no AC at all in the lobby and other areas. The only good thing is the staff that is very friendly and nice.
Stayed 2 nights in Jul 2023

4/10 Poor

pedro rafael

Stayed 4 nights in Jul 2023

2/10 Terrible

Anthony

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay here was terrible!!! One of the nights the power went out a place like this should have a back up generator. My bathroom also flooded and dark water was coming out of shower, toilet and hand sink. Luckily the bathroom had floor drains. My wife called front desk about they issue and she said they hung up on here before she can even finish. The staff is rude and look like they don’t want to work there. All in all my stay was terrible. I wouldn’t recommend to any
Stayed 4 nights in Jul 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023