GF Gran Costa Adeje

5.0 star property
Elegant beach resort and 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GF Gran Costa Adeje

View from room
4 outdoor pools, pool umbrellas, pool loungers
Property entrance
Minibar, in-room safe, desk, free cots/infant beds
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Parking included
    Parking included
  • Room service
    Room service
The price is AU$288
includes taxes & fees
16 Dec - 17 Dec

Explore the area

Map
Avenida de Bruselas, 16, Adeje, Tenerife, 38660
  • Plaza del Duque Shopping Center
    4 min walk
  • El Duque Beach
    9 min walk
  • Fañabé Beach
    10 min walk
  • Tenerife (TFS-Tenerife South)
    20 min drive

Room options

Superior Double Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Superior Double Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Senior Suite (2 adults and 2 children)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Senior Suite (3 adults)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Senior Suite (3 adults and 1 child)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Royal Suite (4 adults and 1 child)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
  • 130 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Large Single Beds

Royal Suite (4 adults and 2 children)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
  • 130 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Large Single Beds

Senior Suite (2 adults)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

Senior Suite (2 adults and 1 child)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Royal Suite (4 adults)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
  • 130 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

Standard Double Room, Connecting Rooms (3 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

Standard Double Room, Connecting Rooms (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

Standard Double Room Single Use (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Single Beds

Superior Double Room Single Use (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Single Beds

Standard Double Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Standard Double Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

Standard Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Standard Double Room, Connecting Rooms (6 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

Standard Double Room, Connecting Rooms (5 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

Standard Double Room, Connecting Rooms (5 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 5
  • 2 Single Beds and 2 Queen Beds

Standard Double Room, Connecting Rooms (4 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

Standard Double Room, Connecting Rooms (4 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

Standard Double Room, Connecting Rooms (4 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

Standard Double Room, Connecting Rooms (3 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 5
  • 2 Queen Beds and 2 Single Beds

Superior Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Similar properties

About the area

Adeje

A luxury stay in Adeje awaits you at GF Gran Costa Adeje. Within just a 10-minute stroll, you'll find popular attractions like Fañabé Beach and El Duque Beach. Highlights at this beach resort include 2 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at BIO-SPA can include massages, Ayurvedic treatments and hydrotherapy along with access to the sauna and hot tub. The restaurant, La Laja, serves Mediterranean cuisine and is open for dinner. Bar Piscina is the resort's own rooftop bar. Enjoy the nightclub, free kids' club, gym and outdoor tennis court. Business travelers can take advantage of 10 meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. There's also free self parking, along with the convenience of car rentals on site. .This 5-property class Costa Adeje resort is 3.3 km (2.1 mi) from Siam Park and 3.6 km (2.2 mi) from Playa de las Américas.

What's nearby

  • El Duque Beach - 9 min walk - 0.8 km
  • Fañabé Beach - 10 min walk - 0.8 km
  • Aqualand Costa Adeje - 3 min drive - 2.4 km
  • Puerto Colon Marina - 5 min drive - 3.3 km
  • Siam Park - 6 min drive - 5.8 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪El Gran Sol - ‬11 min walk
  • ‪La Farola del Mar - ‬10 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Lounge Club el Gran Sol - ‬12 min walk
  • ‪Martini - ‬11 min walk

About this property

GF Gran Costa Adeje

Elegant beach resort and 4 outdoor swimming pools
Some rates at GF Gran Costa Adeje are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

GF Gran Costa Adeje offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. A children's pool, a nightclub, and a fitness centre are also featured at the luxury GF Gran Costa Adeje. Self parking is free.

Smoking is allowed in designated areas at this 5-star Adeje resort.

  • 1 building
  • 458 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • Built in 2001
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
GF Gran Costa Adeje offers 458 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

BIO-SPA has massage/treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Czech, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 poolside bars
  • 4 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Bar Piscina
  • La Finca
  • La Laja
  • La Zumeria

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from 26 January 2025 to 10 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Adeje Costa Gran Hotel
Costa Adeje Gran
GF GRAN COSTA ADEJE Hotel
Costa Gran Hotel
Costa Adeje Gran Hotel Tenerife
Gran Hotel Adeje
Costa Gran
Adeje Gran Tenerife
GF GRAN COSTA Hotel
GF GRAN COSTA
GF GRAN COSTA ADEJE Resort
GF GRAN COSTA Resort
Costa Adeje Gran Hotel
GF GRAN COSTA ADEJE Adeje
GF GRAN COSTA ADEJE Resort
GF GRAN COSTA ADEJE Resort Adeje

Frequently asked questions

What is the cancellation policy at GF Gran Costa Adeje?

GF Gran Costa Adeje offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GF Gran Costa Adeje?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at GF Gran Costa Adeje on 16 Dec 2024 start from AU$288.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at GF Gran Costa Adeje?

Yep, GF Gran Costa Adeje has a free self car park.

Are there any beaches close to GF Gran Costa Adeje?

Yep, GF Gran Costa Adeje is a short 10-minute walk from Fañabé Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Is there a spa on site at GF Gran Costa Adeje?

Yep, BIO-SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like body treatments.

Does GF Gran Costa Adeje have a pool?

GF Gran Costa Adeje has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at GF Gran Costa Adeje?

GF Gran Costa Adeje features 3 poolside bars, 4 outdoor pools and a full-service spa.

What makes GF Gran Costa Adeje a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at GF Gran Costa Adeje.

Is GF Gran Costa Adeje family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that GF Gran Costa Adeje is a hit with families.

Is there a free airport shuttle available at GF Gran Costa Adeje?

No, GF Gran Costa Adeje does not offer an airport shuttle service.

Is there a bar or restaurant at GF Gran Costa Adeje?

Relax with a coldie at the 3 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at GF Gran Costa Adeje?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at GF Gran Costa Adeje?

No, only service animals are allowed.

GF Gran Costa Adeje Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 392 out of 770 reviews" "
Rating 8 - Good. 264 out of 770 reviews" "
Rating 6 - Okay. 79 out of 770 reviews" "
Rating 4 - Poor. 25 out of 770 reviews" "
Rating 2 - Terrible. 10 out of 770 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Navneet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Jul 2024

10/10 Excellent

Bryony Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel, well situated, great amenities and excellent customer service. Highly recommended!
Stayed 9 nights in Jul 2024

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Debra Anne

Travelled with family and small children
No ice machines!! Great buffet breakfast!!
Stayed 7 nights in Jul 2024

8/10 Good

Emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay but needs updating
Stayed 8 nights in Jun 2024

10/10 Excellent

Jaimie Lee

Lovely hotel, big variety breakfast buffet. Would definitely stay again
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay,no complaints,would stay there again.
Stayed 5 nights in May 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, big hotel, clean and good location had a great time in March
Stayed 5 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great 4 star, nice 5 star
Clean, spacious and epic breakfast. Really good services available. Fair pricing in shops. Great pool area. Rooms are nice but are a bit dated. Spotless though. Lack of sockets so bring an extension. Not really 5 star but maybe after refurb planned for 2025
Stayed 7 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
The hotel is very big but it never felt too busy. The room was large and clean with a lovely view over the pool and the ocean in the distance. I sent several queries in advance of our stay and didn’t receive a reply to any of them. We booked full board and the confirmation from hotels.com failed to mention that long trousers are required in the restaurant at night until 21 June. We walked for an hour trying to buy long trousers but this is Tenerife and it was 30 degrees so long trousers were not acquired! There were men in jeans and women in play suits and bikini tops in the dining room at night so the dress code, as they called it, made no sense. The hotel is quite dated but nothing wrong with it. The pool area is lovely. The food was also nice and fresh.
Entrance hall
View of the pool
Bedroom
Bathroom
Stayed 1 night in May 2024

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel - love it!
Stayed 4 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some of the rooms in the corners of the building tend to be dark and overlooked. Some rooms were a tiny bit dated but generally in good condition
Stayed 14 nights in Apr 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great staff and amazingfood. I loved my stat..never seen such great hotel staff. Nice location 10 minutes to the beach. Not so great for people with limited mobility as they will need to catch a taxi back from the beach for €4 as the hotel is uphill . Would definitely go back. Well done to the management.
Stayed 7 nights in Apr 2024

8/10 Good

David, Altrincham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in need of modernisation but still of a good standard for its age.
Stayed 6 nights in Apr 2024

2/10 Terrible

Kenneth

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is badly in need of refurbishment. The furniture in the rooms is dated and ill matching. I do not expect a 5 star hotel to have coffee making facilities which consist of a small kettle and sachets of cheap, instant coffee. With regard to this, when we arrived, those meagre facilities were not available in either of the 2 rooms we had booked. It was not until the next day that they arrived in our daughter's room. On one occasion the room was not cleaned, despite our being out for most of the day, This was only rectified after 2 phone calls to reception .In addition, the toiletries available are not up to 5 star standard The service in the hotel is far from what is expected of a 5 star hotel i.e. no turn down service, no welcoming drink(not necessarily alcoholic). The rules re sunbeds apparently forbid reserving before 10am.While I appreciate that reserving a sun bed and then disappearing for a long period of time is unacceptable, all of the 5 star hotels we have stayed in previously have allowed between 45 mins and 1 hour to allow time to have breakfast. In addition, the hotel should provide some training to the group of men who are responsible for removing the towels etc as their approach was intimidating. The mini golf course is falling to pieces and there were slug pellets within easy reach of children. In my opinion this is not a 5 star hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

George

Stayed 5 nights in Apr 2024

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay as a family of three with a 5 years old. Facilities and staff are great and very child friendly. Buffet dinners and lunches varied - some days were excellent, other not so much. Pools are also lovely. The only true inconvenience was an absolute lack of ventilation on the bathroom/toilet. Would certainly return despite of this.
Stayed 6 nights in Apr 2024

6/10 Okay

michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location; needs a full refurb
Positives - location next to great shops and restaurants. Breakfast was great. Room cleaned promptly daily Negatives - overall condition is tired and def not 5 star. Reception staff unresponsive to feedback around the condition of the room and hotel; other than “it’s getting refurbished soon”
Stayed 5 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Entertainment every night, very good. Comfortable hotel, 4 * not 5*
Stayed 8 nights in Mar 2024

8/10 Good

Alison

Travelled with family
Liked: Amenities, property conditions & facilities
All staff lovely. Very clean just a bit tired but believe it is due for a refurb in december
Stayed 5 nights in Mar 2024

10/10 Excellent

Louise

Stayed 7 nights in Mar 2024

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant break
Pleasant break
Stayed 9 nights in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great stay in a lovely hotel. Excellent and friendly staff. Good location. Beautiful pool area.
Stayed 7 nights in Mar 2024