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H10 Costa Adeje Palace

4.0 star property
Black sand beach and a fitness centre, near El Duque Beach

Photo gallery for H10 Costa Adeje Palace

Exterior
Reception
Exterior
Desk, free rollaway beds, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Hot tub
  • Breakfast available
  • Room service
The current price is AU$461
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
Playa La Enramada, La Caleta, Adeje, Tenerife, 38679
  • El Duque Beach
    ‪6 min walk‬
  • Playa La Caleta
    ‪11 min walk‬
  • Tenerife Top Training
    ‪17 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (2 Adults and 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Eco-friendly cleaning supplies
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Desk, free rollaway beds, free WiFi, bed sheets

Superior Double Room Single Use

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room (2 Adults and 1 Child)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Privilege (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Privilege (2 Adults and 1 Kid)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (2 Adults and 1 Kid)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Privilege (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Privilege (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (2 Adults and 2 Kids)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Eco-friendly cleaning supplies
  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults and 1 Children)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Junior Suite (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (2 Adults and 2 Kids)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (2 Adults and 1 Children)

Desk, free rollaway beds, free WiFi, bed sheets

Family Room (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, Partial Sea View (3 Adults)

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room, Partial Sea View (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 234 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use, Partial Sea View

Desk, free rollaway beds, free WiFi, bed sheets

Standard Double Room Single Use, Partial Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Satellite channels
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Property grounds

H10 Gran Tinerfe

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (389)
The price is AU$532
for 1 room
includes taxes & fees
2 Mar - 3 Mar
H10 Gran Tinerfe

About the area

Adeje

At H10 Costa Adeje Palace you'll be 2.7 km (1.7 mi) from Fañabé Beach and 4.6 km (2.9 mi) from Siam Park. Highlights at this beach resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps. The buffet restaurant, El Jable, is open for breakfast, lunch and dinner. La Choza is the resort's own bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. 5834 square feet (542 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Costa Adeje resort include El Duque Beach and Puerto Colon Marina.
View more Resorts in AdejeOpens in a new window

What's nearby

  • El Duque Beach - 6 min walk
  • Tenerife Top Training - 17 min walk
  • Fañabé Beach - 4 min drive
  • Golf Costa Adeje - 6 min drive
  • Siam Park - 9 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 22 min drive

Restaurants

  • ‪Yum Yum - ‬4 min drive
  • ‪Restaurante Celso - ‬11 min walk
  • ‪Boulevard - ‬4 min drive
  • ‪Coqueluche beach bar - ‬4 min walk
  • ‪Orange Café - ‬4 min drive

About this property

H10 Costa Adeje Palace

Black sand beach and a fitness centre, near El Duque Beach
Some rates at H10 Costa Adeje Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

H10 Costa Adeje Palace offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and an indoor pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this resort measures 5834 square feet (542 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the eco-certified H10 Costa Adeje Palace. Parking is available for a fee.

This 4-star Adeje resort is smoke free.

  • 467 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 4 bars or lounges
  • 5834 sq ft of conference space
  • 542 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
H10 Costa Adeje Palace offers 467 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Parking on site (EUR 4 per night)
  • Extended parking on site (EUR 4 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 5 per person
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adeje Piano Bar
  • El Jable
  • La Choza
  • La Tosca (Pago extra)
  • Sakura Teppanyaki

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,834 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Self-parking fee: EUR 4.00 per night
  • Extended parking fee: EUR 4 per night
  • In-room safe fee: EUR 3.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus a grey water recycling system. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 9 years old and younger aren't allowed at this property.

Property is also known as

H10 Costa Adeje Palace
H10 Palace
H10 Palace Hotel
H10 Palace Hotel Adeje Costa
H10 Costa Adeje Palace Hotel
H10 Costa Palace Hotel
H10 Costa Palace
H10 Costa Adeje Palace Tenerife
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Resort
H10 Costa Palace Resort
H10 Costa Adeje Palace Tenerife
H10 Costa Adeje Palace Adeje
H10 Costa Adeje Palace Resort
H10 Costa Adeje Palace Resort Adeje

Frequently asked questions

What is the cancellation policy at H10 Costa Adeje Palace?

H10 Costa Adeje Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Costa Adeje Palace?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at H10 Costa Adeje Palace on 17 Mar 2025 start from AU$460.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at H10 Costa Adeje Palace?

Yep, H10 Costa Adeje Palace has a self car park for EUR 4.00 per night. Additionally there is extended parking for EUR 4 per night.

Are there any beaches close to H10 Costa Adeje Palace?

Yep, H10 Costa Adeje Palace is a short 6-minute walk from El Duque Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at H10 Costa Adeje Palace?

Yep, there is an onsite spa at H10 Costa Adeje Palace. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does H10 Costa Adeje Palace have a pool?

H10 Costa Adeje Palace has 5 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does H10 Costa Adeje Palace have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at H10 Costa Adeje Palace?

H10 Costa Adeje Palace features 5 outdoor pools, a full-service spa and a health club.

What makes H10 Costa Adeje Palace a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at H10 Costa Adeje Palace.

Is H10 Costa Adeje Palace family-friendly?

You bet! With amenities such as an arcade and 5 outdoor pools, as well as free extra beds in the guestrooms, it's no surprise that H10 Costa Adeje Palace is a hit with families.

Does H10 Costa Adeje Palace serve breakfast?

Yep, buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at H10 Costa Adeje Palace?

No, H10 Costa Adeje Palace does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Costa Adeje Palace?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at H10 Costa Adeje Palace?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at H10 Costa Adeje Palace?

No, only service animals are allowed.

H10 Costa Adeje Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 210 out of 607 reviews
Rating 8 - Good. 262 out of 607 reviews
Rating 6 - Okay. 89 out of 607 reviews
Rating 4 - Poor. 34 out of 607 reviews
Rating 2 - Terrible. 12 out of 607 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and grounds are beautiful. My first room was exceedingly average - aging decor, smell of ?old cigarettes lingering, some mould in shower. I reported in the morning that there was an issue with the shower water going hot and cold, reception staff were really helpful in upgrading my room which was much better. However, there were ongoing issues with shower also in new room not being very hot - I must have made seven phone calls in total to reception.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful settings and the staff cannot do more for you! The only thing that I haven’t experienced before being all inclusive is that you have to use the same pool towel for the duration of your stay unless you pay €1 per towel per day to change it. Other than that highly recommend
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel everything was perfect apart from the food options, wouldn’t recommend if you hate fish, aswell as breakfast isn’t the best variety it’s the same thing every day.
Stayed 10 nights in Aug 2024

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely maintained gardens around the hotel and scenery next to the beach in general - great sea views from the Privilege room. Nice dining (buffet) area outdoor and indoors (El Jable restaurant). The pools were great. Very happy with our stay (1 week).
Stayed 6 nights in Aug 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the choice of food was outstanding. There were enough sun beds and five pools. The pool ranged from one suitable for toddlers up through one suitable for parents and slightly older children to two deeper pools suitable for more relaxed enjoyment. A beautiful beach was about 5 minutes walk away. Good entertainment also!
Stayed 7 nights in Aug 2024

6/10 Okay

Patience

Disliked: Staff & service
Property was good, some staff service not the best. Diversity training required as we were made to feel like we were at a place we were not needed😞
Stayed 3 nights in Jul 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, definitely recommend!
Stayed 3 nights in May 2024

10/10 Excellent

Lisette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and would recommend
Hotel is really nice, the beds extremely comfortable. Plenty of options for breakfast, lunch a bit repetitive but still nice. Only negatives are the aircon in the room was not good at all and the sun loungers are uncomfortable as they are just metal with no cushion (unless you have upgraded to the privilege package) Overall a great hotel for a great price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We treated ourselves to a night here while visiting my mum who lives more inland. I remembered how kind and friendly the staff were the previous year when we had a day pass, and they were kind again this year. Our standard room was gorgeous with a huge balcony that the older kids loved. Beautiful grounds, but only one warmer pool..nice chilled out vibe. Felt classy and no queuing for anything, food and drinks of good standard.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Colin

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Disappointing
My friend and I went to Tenerife for his birthday. I booked a 'family room' and requested in advance that there should be 2 beds. We were disappointed to find only one double bed and a sofabed. We paid around 850 euros for 3 nights, which had to be paid at check-in before we saw the room. We requested that the hotel add a second bed on the first day, but nothing happened. We asked again on the second day and were told something would be done. We were under the impression a single bed would be added. We were disappointed again to find they had only made up the sofabed. For what we paid, this was a very poor level of service. The room we were allocated was not very nice. It had zero view, blocked by overgrown vegetation. The room was in need of modernisation. For example, electric sockets were old and loose and there were no USB points. The food was very average and not up to the standards of other H10s I've visited in the past. I would not recommend this hotel, there are others that are far better and that take customer service seriously.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jay McLellan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Anne

Stayed 7 nights in Feb 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are incredibly dated, poor standard of finish, carpets worn etc - very different to the nice lounge. For the money, very poor value.
Stayed 1 night in Feb 2023

10/10 Excellent

Maruta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holidays
Was great stay, good location , by coast. Nice walks. Beautiful I will be definitely back 😊
Stayed 5 nights in Dec 2022

8/10 Good

Hoshiar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time we arrived the staff was amazing the hotel absolutely beautiful spotless clean so much to do amazing swimming pools enough sunbeds for all staying there restaurants and food beautiful just so happy with it and we definitely be back there again.
Stayed 8 nights in Sep 2022

10/10 Excellent

YUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

Linda

Travelled with family
keep fit or die
far too many steps, hardly any convenient lifts not good for disabled food varied and very good not good value for money
Stayed 1 night in Jul 2022

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
H10 Stay
Stay was good overall. Had some small issues at check in but they were sorted. Great hotel for family and chill out holidays. Room cleaned every day, great staff. Interior updating going on presently.
Stayed 14 nights in Jun 2022

8/10 Good

Robert

Stayed 1 night in Apr 2022

8/10 Good

Sergey, aventura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms need an update.2 power outlets per room away from nightstands. A lot of pieces seems to survive from times when hotel was built. Food in restaurant mediocre, even though there is big variety.
Stayed 5 nights in Mar 2022

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2022