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Alexandre Hotel Troya

4.0 star property
Beach resort with 3 outdoor pools, near Siam Park

Photo gallery for Alexandre Hotel Troya

Property grounds
Exterior
Front of property
Sauna, hot tub, steam room, hot springs/mineral springs
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Room service
  • Spa

Explore the area

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
  • Playa de las Américas
    ‪2 min walk‬
  • Siam Park
    ‪17 min walk‬
  • Fañabé Beach
    ‪7 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪18 min drive‬

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Sofa Beds

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Satellite channels
  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre)

Highlights

Deck/patio
Soundproofed
Private rooftop hot tub
Air conditioning
Minibar (some free items)
LED TV
Hairdryer
Rainfall showerhead
  • 57 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Satellite channels
  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Room, Balcony, Sea View

Junior Room, Balcony, Sea View

Junior Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Satellite channels
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

About the area

Adeje

A family-friendly stay in Adeje awaits you at Alexandre Hotel Troya. Within steps you'll find Playa de las Américas and Siam Park within a 20-minute stroll. Highlights at this beach resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Natural Spa can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the hot springs/mineral springs. The restaurant, Restaurant La Palapa, serves international cuisine and is open for lunch. Bar Salón is the resort's own piano bar. Enjoy the free kids' club, gym, Turkish bath/hammam and sauna. 1119 square feet (104 square metres) of event facilities include a meeting room and a conference centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Costa Adeje resort include Fañabé Beach and Puerto Colon Marina.
View more Resorts in AdejeOpens in a new window

What's nearby

  • Playa de las Américas - 2 min walk - 0.2 km
  • Veronicas Strip - 3 min walk - 0.3 km
  • Torviscas Beach - 5 min walk - 0.5 km
  • Siam Park - 17 min walk - 1.4 km
  • Fañabé Beach - 7 min drive - 5.4 km

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Jumping Jacks - ‬4 min walk
  • ‪Monkey Beach Club - ‬4 min walk
  • ‪Romantico Restaurante - ‬8 min walk
  • ‪Restaurante el Oasis - ‬3 min walk

About this property

Alexandre Hotel Troya

Beach resort with 3 outdoor pools, near Siam Park
Some rates at Alexandre Hotel Troya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Alexandre Hotel Troya offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this resort measures 1119 square feet (104 square metres) and includes a conference centre. A children's pool, spa services, and a library are also featured at the family-friendly Alexandre Hotel Troya. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Adeje resort is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 1119 sq ft of conference space
  • 104 sq. m of conference space
  • Built in 1973
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Alexandre Hotel Troya offers 354 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar La Palapa
  • Bar Salón
  • Restaurant Arena
  • Restaurant La Palapa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (1,119 square foot of space)
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona
Hotel Troya

Frequently asked questions

What is the cancellation policy at Alexandre Hotel Troya?

Alexandre Hotel Troya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alexandre Hotel Troya?

Yep, Alexandre Hotel Troya has a self car park for EUR 10 per day. Onsite parking is limited.

Are there any beaches close to Alexandre Hotel Troya?

Yep, Alexandre Hotel Troya is a short 2-minute walk from Playa de las Américas. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Alexandre Hotel Troya?

Yep, Natural Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Alexandre Hotel Troya have a pool?

Alexandre Hotel Troya has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Alexandre Hotel Troya have a waterslide?

No, there is no waterslide at Alexandre Hotel Troya, but Siam Park is a short 17-minute walk away.

What luxury perks are available at Alexandre Hotel Troya?

Alexandre Hotel Troya features 3 outdoor pools, a full-service spa and 2 restaurants.

What makes Alexandre Hotel Troya a romantic place to stay?

A hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Alexandre Hotel Troya.

Is Alexandre Hotel Troya family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Alexandre Hotel Troya is a hit with families.

Is there a free airport shuttle available at Alexandre Hotel Troya?

No, Alexandre Hotel Troya does not offer an airport shuttle service.

Is there a bar or restaurant at Alexandre Hotel Troya?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alexandre Hotel Troya?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Alexandre Hotel Troya?

No, pets are not allowed.

Is there a golf course on site at Alexandre Hotel Troya?

There is a golf course next to Alexandre Hotel Troya.

Alexandre Hotel Troya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 346 reviews
Rating 8 - Good. 147 out of 346 reviews
Rating 6 - Okay. 69 out of 346 reviews
Rating 4 - Poor. 24 out of 346 reviews
Rating 2 - Terrible. 11 out of 346 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kerri Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

John lewis

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Sigrún

Stayed 7 nights in Jun 2024

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing
Stayed 5 nights in Sep 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.
Stayed 6 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.
Stayed 9 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Rachida

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Julie

Stayed 7 nights in Apr 2024

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.
Stayed 7 nights in Mar 2024

6/10 Okay

Francesca

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options). Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach. Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this). The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well. In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference. Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.
Stayed 7 nights in Mar 2024

8/10 Good

Barbara Ann

Travelled with partner
Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Stayed 14 nights in Feb 2024

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.
Stayed 8 nights in Jan 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Stayed 5 nights in Oct 2023

10/10 Excellent

Muhammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In love!
I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 8 nights in Jun 2023

8/10 Good

Harish Rugnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near sea side, Plenty of Shopping and Restaurants.
Stayed 7 nights in Apr 2023

8/10 Good

George

Stayed 5 nights in Apr 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Stayed 7 nights in Apr 2023

8/10 Good

Eunice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Would stay again
Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.
Stayed 5 nights in Apr 2023

6/10 Okay

Damian

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 5 nights in Apr 2023

10/10 Excellent

Dovile

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

4/10 Poor

Rune

Stayed 7 nights in Mar 2023