6/10 Okay
Adam
Travelled with family
19 July 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The good:
- Staff are really nice, especially in the restaurant and bar
- Pool not too busy, easy to get a sun bed
- Rooms are a good size with a huge balcony
- Food was okay, nothing too exciting
- Santi in the shop was always smiling and happy
The bad:
- Rooms are aging and are showing signs of significant wear
- No aircon
- Electricity in the room kept resetting during the night, up to 6 times in one night, which results in the lights turning on and the fans turning off. This was a terrible experience, totally broke our sleep
- Tiles around the pool were super slippery, we saw 2 people fall and get badly hurt
- Entertainment was meh, the staff really tried but due to the small size of the complex, it was the end of the barrel when it came to the acts
- Cleaning service didn’t touch the bed sheets for up to a week and we had to ask for extra towels on multiple occasions
- Bins being collected at 2am kept waking us
- Don’t park at the front of the hotel, about 20 cars got tickets on our last day and it’s a nightmare to pay the fine
Adam
Stayed 12 nights in Jul 2024