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Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel with a 24-hour front desk, steps from Adelaide Convention Centre

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds
Sports facility
Suite, 1 King Bed
Property entrance
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi
The current price is AU$110
includes taxes & fees
11 May - 12 May

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Rundle Mall
    ‪8 min walk‬
  • Adelaide Oval
    ‪10 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 20.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Eco-friendly toiletries
  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Eco-friendly toiletries
Hairdryer
  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Adelaide

Grosvenor Hotel Adelaide by Accor places you in the centre of Adelaide, steps from Adelaide Convention Centre and within a short 5-minute stroll of Adelaide Festival Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Adelaide Central Business District hotel include Rundle Mall and University of Adelaide.

What's nearby

  • Adelaide Convention Centre - 3 min walk - 0.3 km
  • Rundle Mall - 8 min walk - 0.7 km
  • University of Adelaide - 9 min walk - 0.8 km
  • Adelaide Oval - 10 min walk - 0.9 km
  • Adelaide Zoo - 18 min walk - 1.6 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪The Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 18 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Frequently asked questions

What is the cancellation policy at Grosvenor Hotel Adelaide by Accor?

Grosvenor Hotel Adelaide by Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grosvenor Hotel Adelaide by Accor?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide by Accor on 11 May 2025 start from AU$109.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grosvenor Hotel Adelaide by Accor?

Yep, Grosvenor Hotel Adelaide by Accor has a secured covered self car park for AUD 25.00 per night.

Are there any beaches close to Grosvenor Hotel Adelaide by Accor?

The closest beach to Grosvenor Hotel Adelaide by Accor is Glenelg Beach (10.1 km).

Is Grosvenor Hotel Adelaide by Accor family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Grosvenor Hotel Adelaide by Accor is a hit with families.

Does Grosvenor Hotel Adelaide by Accor serve breakfast?

Yep, continental brekkie is available daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Grosvenor Hotel Adelaide by Accor?

No, Grosvenor Hotel Adelaide by Accor does not offer an airport shuttle service.

What time are check-in & check-out at Grosvenor Hotel Adelaide by Accor?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Grosvenor Hotel Adelaide by Accor?

No, only service animals are allowed.

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 1002 reviews
Rating 8 - Good. 376 out of 1002 reviews
Rating 6 - Okay. 189 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Irena

Disliked: Cleanliness, amenities, property conditions & facilities
Property in great location. Property in desperate need of renovation. Dirty torn carpets and outdated worn furniture, mould in shower. Woken to Alarm activated at 3.16am with audible take no action which continued for 20 mins. Stayed 2 nights cost was an expensive $200 per night. Very disappointed.
Stayed 2 nights in Apr 2025

6/10 Okay

Leigh

Liked: Staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’ll start by saying the staff were amazing and very helpful. However, the first room I received was terrible. The curtains had large stains on them, the air conditioning was very loud and would make a loud burring sound occasionally and freezing, and it was located located right next to the staff elevator that would vibrate the walls every time it ran. The staff did thankfully move me, the second room was much nicer, but the air con was still not right (it ended up being way too hot). The toilet also leaked constantly. The carpets throughout all room and hallways were stained and they smaller very musty. While I was there one elevator was broken (I stayed 4 night and it was broken the whole time) and then one of the buttons broke during the stay meaning the elevator took that much longer.
Stayed 4 nights in Mar 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
At the cost and service we received there is nothing more we could ask for
Stayed 5 nights in Mar 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a continual racket from the air conditioning which we eventually switched off completely. Bed was very comfortable and bathroom very well cleaned. Carpet near fridge was badly stained and worn. Staff were very friendly and efficient. Only other comment is that we asked for a twin bedded room but in fact we’re given double bedded room. Overall rating was around 4 out of 5.
Stayed 2 nights in Apr 2025

4/10 Poor

Leo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wade

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative was the fan based air conditioning system. Room was slightly humid for my overnight stay. However, room was adequately supplied with amenities including operational television.
Stayed 1 night in Mar 2025

2/10 Terrible

Clare

Stayed 1 night in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
It’s got everything you need.great location
Stayed 3 nights in Mar 2025

6/10 Okay

Kylie

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet was leaking water across the floor, shower had no pressure and water went aeound the bath edge and onto the floor, elevator not working was only 1 available. Only 3 towels for 4 people but reception did send more up. Car park is so small.
Stayed 1 night in Mar 2025

8/10 Good

DARREN

Business traveller
Liked: Cleanliness, staff & service
Acceptable but rather tired property.
Stayed 3 nights in Feb 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Very convenient. Hot water was hot, bed was comfy, air conditioning superb.
Stayed 4 nights in Feb 2025

2/10 Terrible

Alex

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was noisy - you could hear the taps from other units and footsteps of others. The accommodation was average with steps inside the rooms, tiny spaces and a column right beside the bed.
Stayed 1 night in Feb 2025

8/10 Good

Mik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located , clean and staff were very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Ursula

Travelled with group
Location, price, room size inc bathroom. However windows blocked out More twin rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel due to a number of reasons especially the central location and friendly staff.
Stayed 9 nights in Feb 2025

8/10 Good

Rondell

Travelled with group
Liked: Cleanliness, staff & service
The staff especially Amelia were very helpful and respectful. The property is old and aircon is poor in some rooms due to age. Rooms are large ..bathrooms have been renovated ..bedding is very comfortable and new . Enjoyed my stay . Very convenient location .
Stayed 6 nights in Feb 2025

6/10 Okay

grant

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room & cleanliness were good but the air-conditioning didn't work. The rooms, (as friends stayed in the room next to ours) were warm and stuffy. Tried adjusting the air-conditioning but made no difference. Thankfully there was a pedestal fan in there, which made it a bit more bearable. Ceiling fans would be great but new air-conditioning would certainly make a great difference
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good secure location with easy parking Staff are friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Lesley Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but quiet room. clean and renovated bathroom. Facilities were good and daily housekeeping. The hotel is obviously in the process of upgrading and renovating. Great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

The staff were very helpful and pleasant. The room was to our needs.
Stayed 3 nights in Jan 2025

6/10 Okay

paul

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Cooling was sub standard, location very good ,
Stayed 1 night in Jan 2025