TUI SUNEO Kenzi Europa

5.0 star property
Elegant beach hotel and 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TUI SUNEO Kenzi Europa

2 outdoor pools, free pool cabanas, pool umbrellas
Bar (on property)
Bar (on property)
Aerial view
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Spa
The price is AU$186
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Boulevard 20 Aout B P 808, Agadir, 80000
  • Agadir Beach
    4 min walk
  • Shems Casino
    7 min walk
  • Stade Al Inbiaate
    11 min walk
  • Agadir (AGA-Al Massira)
    39 min drive

Room options

Standard Double or Twin Room

Highlights

Balcony
Outdoor play area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

Highlights

Balcony
Outdoor play area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

Double/Twin (2Ad+1Ch)

  • Sleeps 3

Single Room

  • Sleeps 1

Double/Twin

  • Sleeps 2

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Single With Balcony

  • Sleeps 1

Double/Twin (3Ad)

  • Sleeps 3

Similar properties

About the area

Agadir

TUI SUNEO Kenzi Europa places you in the centre of Agadir, connected to a shopping centre and within a short 5-minute stroll of Agadir Beach and Vallee de Oiseaux. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Kenzi Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The buffet restaurant, The Valentino, serves international cuisine. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the nearby private beach where you'll find free cabanas, and enjoy the 2 hot tubs and 2 outdoor tennis courts. 732 square feet (68 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Plus you'll find a free water park, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Agadir City Center hotel include Agadir Marina and Souk El Had.

What's nearby

  • Agadir Beach - 4 min walk
  • Royal Palace - 14 min walk
  • Agadir Fishing Port - 4 min drive
  • Agadir Marina - 4 min drive
  • Souk El Had - 5 min drive

Getting around

  • Agadir (AGA-Al Massira) - 39 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wine Wine - ‬8 min walk
  • ‪La Promenade Beach - ‬6 min walk
  • ‪Kenzi Hotel - Mika sushi restaurant - ‬2 min walk
  • ‪English Pub - ‬4 min walk

About this property

TUI SUNEO Kenzi Europa

Elegant beach hotel and 2 outdoor pools
Some rates at TUI SUNEO Kenzi Europa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private sandy beach, located just 100 metres away. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At TUI SUNEO Kenzi Europa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Agadir hotel.

  • 236 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 732 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
TUI SUNEO Kenzi Europa offers 236 accommodations with minibars and a hairdryer. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Kenzi Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Moroccan
  • The Valentino

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • 24-hour gym
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Library
  • Piano
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's games
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free cot
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (732 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TUI SUNEO Kenzi Europa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Barclaycard and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Europa Kenzi
Kenzi Europa
Kenzi Europa Agadir
Kenzi Europa Hotel
Kenzi Europa Hotel Agadir
Kenzi Europa
TUI SUNEO Kenzi Europa Hotel
TUI SUNEO Kenzi Europa Agadir
TUI SUNEO Kenzi Europa Hotel Agadir

Frequently asked questions

What is the cancellation policy at TUI SUNEO Kenzi Europa?

TUI SUNEO Kenzi Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TUI SUNEO Kenzi Europa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at TUI SUNEO Kenzi Europa on 5 Jan 2025 start from AU$180.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TUI SUNEO Kenzi Europa?

Yep, TUI SUNEO Kenzi Europa has a free self car park. Onsite parking is limited.

Are there any beaches close to TUI SUNEO Kenzi Europa?

Yep, TUI SUNEO Kenzi Europa is a short 4-minute walk from Agadir Beach. Fun beach activities include volleyball.

Is there a spa on site at TUI SUNEO Kenzi Europa?

Yep, Kenzi Spa is available for guests. It has 2 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does TUI SUNEO Kenzi Europa have a pool?

TUI SUNEO Kenzi Europa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does TUI SUNEO Kenzi Europa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at TUI SUNEO Kenzi Europa?

TUI SUNEO Kenzi Europa features 2 outdoor pools, 2 hot tubs and a health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes TUI SUNEO Kenzi Europa a romantic place to stay?

Couples spa treatments and garden-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at TUI SUNEO Kenzi Europa.

Is TUI SUNEO Kenzi Europa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's books and free infant beds in the guestrooms, it's no surprise that TUI SUNEO Kenzi Europa is a hit with families.

Are there hot tubs in the rooms at TUI SUNEO Kenzi Europa?

No, but there are deep-soaking baths in the guestrooms.

Does TUI SUNEO Kenzi Europa serve breakfast?

Sure does, complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at TUI SUNEO Kenzi Europa?

No, TUI SUNEO Kenzi Europa does not offer an airport shuttle service.

Is there a bar or restaurant at TUI SUNEO Kenzi Europa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TUI SUNEO Kenzi Europa?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at TUI SUNEO Kenzi Europa?

No, pets and service animals are not allowed.

Is there a golf course on site at TUI SUNEO Kenzi Europa?

There is a golf course next to TUI SUNEO Kenzi Europa.

TUI SUNEO Kenzi Europa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 153 out of 554 reviews" "
Rating 8 - Good. 246 out of 554 reviews" "
Rating 6 - Okay. 91 out of 554 reviews" "
Rating 4 - Poor. 46 out of 554 reviews" "
Rating 2 - Terrible. 18 out of 554 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yassine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Idk where to start I came from the united states to spend few days (honey moon) at this property let me tell you the pictures advertised on Expedia are misleading. They advertise 4 stars but I wouldn’t give it a single star. The food was terrible! My wife was vomiting with bad stomach pain the whole night be aware don’t eat there !! Pasta is over cooked the fish is dry the Moroccan tagin have only vegetables no meat ! The salad bar has horrible un-tasty flavors ! And the soup tastes like concrete! ! I worked over 20 years in the hospitality industry in the US and never seen something disgusting like this ! The only ONE thing about this hotel is well located other than that PLEASE DON’T WASTE YOUR MONEY!!!
Stayed 1 night in Jun 2024

8/10 Good

Nassreddine

Stayed 6 nights in Nov 2023

4/10 Poor

Yahya A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms not as expected
Stayed 1 night in Nov 2023

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience! Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
Stayed 4 nights in Nov 2023

8/10 Good

Bernard

Stayed 6 nights in Oct 2023

6/10 Okay

Jan-Olof

Stayed 7 nights in Oct 2023

8/10 Good

Sinead

Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Stayed 6 nights in Oct 2023

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU
Stayed 7 nights in Oct 2023

10/10 Excellent

Abdelwahab

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had major concerns here
I rarely give a poor review but I had some concerns about this property. I stayed for one night. Pros: they were very accommodating for early check in which I appreciated very much. Close to beach. Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk. I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
Stayed 1 night in Oct 2023

8/10 Good

Mohammed

Stayed 3 nights in Oct 2023

6/10 Okay

Evie

Liked: Amenities
Disliked: Staff & service
The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.

4/10 Poor

Sabah

Stayed 2 nights in Sep 2023

4/10 Poor

Mahmoud

Stayed 2 nights in Sep 2023

6/10 Okay

El

Stayed 1 night in Jun 2023

8/10 Good

Jacques

Stayed 4 nights in Jun 2023

8/10 Good

Helle

Stayed 7 nights in Jun 2023

8/10 Good

Soraya

Stayed 7 nights in Jun 2023

8/10 Good

Ogun

Travelled with family
Liked: Staff & service, property conditions & facilities
It wasnt very clean
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay Stay Again June 2023
May 2023 - June 2023 We Just stayed 5 days at Kenzi Europa Hotel, Agadir. Wonderful Stay at Great Hotel. Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June. Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean. The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers. The room was very clean and housekeeping came every day to clean. The Breakfast is amazing in the morning, lots of variety. The Dinner is also very good again lots of variety. We did get charged for drinks at dinner because we were half-board but that was okay. The staff were very friendly and helpful, Muhammed Achraf was very helpful to us. Every time we had a problem or a query the front desk helped us. Hope to go again will family next week.
Stayed 5 nights in May 2023

8/10 Good

Anaïs

Stayed 6 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
Stayed 6 nights in May 2023

6/10 Okay

Shanoor

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Average stay
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
Stayed 7 nights in May 2023

6/10 Okay

Kenneth

Stayed 7 nights in Apr 2023