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Grand Mercure Agra

5.0 star property
Luxury hotel connected to a shopping centre in Agra with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Agra

Lobby
Outdoor pool
Front of property
Superior Twin Room, 2 Single Beds
Body treatments, body scrubs, Ayurvedic treatments

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
The price is AU$143
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
Fatehabad Road, Agra, Uttar Pradesh, 282001
  • Agra Art Gallery
    2 min drive
  • Agra Marble Emporium
    2 min drive
  • Panch Mahal - Agra
    4 min drive
  • Agra (AGR-Kheria)
    15 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Double Bed

Similar properties

Pool

Courtyard by Marriott Agra

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (826)
The price is AU$276
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Courtyard by Marriott Agra

About the area

Agra

Grand Mercure Agra places you in the heart of Agra, connected to a shopping centre and 2.9 km (1.8 mi) from Sadar Bazar. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body scrubs and Ayurvedic treatments. The coffee shop, Lattice, serves international cuisine. Fizz is the hotel's own bar. Enjoy the gym and kids' swimming pool as well as access to bike hire. 2 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available. There's also free valet parking, along with the convenience of airport pick-up service. .Sights within a 10-minute drive of this 5-property class Agra hotel include Agra Fort and Itmad-ud-Daulah's Tomb.

What's nearby

  • Jama Masjid - 3 min drive - 2.8 km
  • Sadar Bazar - 4 min drive - 3.0 km
  • Agra Fort - 4 min drive - 3.5 km
  • Itmad-ud-Daulah's Tomb - 6 min drive - 5.1 km
  • Taj Mahal - 8 min drive - 5.9 km

Getting around

  • Agra Cantonment Station - 9 min drive
  • Agra (AGR-Kheria) - 15 min drive

Restaurants

  • ‪Mandarin - ‬12 min walk
  • ‪Iai Aahar Fast Food Restaurant - ‬19 min walk
  • ‪Asian Shoes - ‬3 min drive
  • ‪Sajjan Sweet Bhandar - ‬3 min walk
  • ‪Farhan Tea Stall - ‬3 min walk

About this property

Grand Mercure Agra

Luxury hotel connected to a shopping centre in Agra with a full-service spa
Grand Mercure Agra offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A children's pool, spa services, and an arcade/games room are also featured at the luxury Grand Mercure Agra. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Agra hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Mercure Agra offers 166 accommodations with minibars and a safe. LED televisions come with premium satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Agra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: INR 550 for adults and INR 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fizz
  • Lattice
  • Sky Grill

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Agra

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3500
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3250 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 550 for adults and from INR 300 for children
  • Airport shuttle fee: INR 13000 per vehicle (maximum occupancy 04)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Sarovar Premiere Agra Hotel
Crystal Sarovar Premiere Hotel
Crystal Sarovar Premiere Agra
Crystal Sarovar Premiere
Grand Mercure Agra Agra
Grand Mercure Agra Hotel
Grand Mercure Agra Hotel Agra
Crystal Sarovar Premiere Agra

Frequently asked questions

What is the cancellation policy at Grand Mercure Agra?

Grand Mercure Agra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Agra?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Agra on 25 Nov 2024 start from AU$142.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Agra?

Yep, Grand Mercure Agra has a free self car park, free valet parking and free RV/bus/truck parking.

Is there a spa on site at Grand Mercure Agra?

Yep, there is an onsite spa at Grand Mercure Agra. You'll enjoy heaps of services like body scrubs and body treatments.

Does Grand Mercure Agra have a pool?

Grand Mercure Agra has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Grand Mercure Agra?

Grand Mercure Agra features a full-service spa, a health club and an outdoor pool.

Does Grand Mercure Agra serve breakfast?

You bet, buffet breakfast is on offer at Grand Mercure Agra.

Is there a free airport shuttle available at Grand Mercure Agra?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Mercure Agra?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Mercure Agra?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Grand Mercure Agra?

No, pets and service animals are not allowed.

Grand Mercure Agra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 67 out of 159 reviews" "
Rating 8 - Good. 53 out of 159 reviews" "
Rating 6 - Okay. 24 out of 159 reviews" "
Rating 4 - Poor. 5 out of 159 reviews" "
Rating 2 - Terrible. 10 out of 159 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mithun

Stayed 1 night in Aug 2024

6/10 Okay

sanjeeb

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

VIVEKANAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be better. I see that majority of the visitors are non Indians but they need to taste the authentic Indian food. I would not expect to eat a semi authentic altered Moghulai food in Agra with poor taste.
Stayed 1 night in Jun 2024

10/10 Excellent

Apurwa

Liked: Cleanliness, staff & service, property conditions & facilities
The complete team is very friendly. Worth the money. Nothing to dislike.
Stayed 1 night in Mar 2024

10/10 Excellent

Pi-Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Srinivas, Winona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lakshman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall.
Stayed 1 night in Dec 2023

2/10 Terrible

Shobhana

Stayed 1 night in Nov 2023

10/10 Excellent

Raven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip!
Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

4/10 Poor

Maia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room. I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe. There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly. I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Siamak

Stayed 1 night in Feb 2023

10/10 Excellent

Sushila

Stayed 1 night in Feb 2023

8/10 Good

Salim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2023

4/10 Poor

Cindy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It was cold and damp in the room. The property was not anywhere near as nice as it seemed on the website. We could not use heat in the room, and we had to use A/C just to try to fight the wetness in the room, so we were freezing and woke up with a cough. The "Taj Mahal view" is non-existent as it is too foggy at this time of year, but they do not tell you that when they up-sell the deluxe room. I would have rather stayed at a Marriott or Hilton for the same price and regret that we didn't. I hate to leave a negative review, but that is our experience, and I would not recommend this place. The rooftop bar/restaurant, however, was fine, and the staff up there was good. They gave me some bad red wine that had turned to vinegar basically, but they opened a new bottle when we pointed it out. Food was good.

2/10 Terrible

Linu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Waste hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Robyn

Stayed 2 nights in May 2022

6/10 Okay

Dilip

Travelled with family, Travelled with family and small children
Liked: Staff & service
This hotel advertise as 5* but it's not a 5* hotel. They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot. Room was ok.spacious but toilet needs to be cleaned properly. The staff were very good and polite. Food was not great. They need to improve the quality and standard of the food. Be careful before booking a cab thru the hotel travel desk. I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time. I was waiting in the lobby for 1 hr and the travel desk didn't update the status. Overall it was ok but I will not consider staying in the hotel again.
Stayed 1 night in Apr 2022

8/10 Good

Arleni, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better. The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons). Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.
Stayed 2 nights in Feb 2022

6/10 Okay

Mohamed Imran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a 3 star hotel
We booked one room with twin bed and another with triple bed. We got very bad and V shaped extra bed for triple bed room. Cant sleep on it. No bath mat, no extra towel for triple bed and need to request each and everything for other ameneties.
Stayed 1 night in Feb 2022

8/10 Good

AMMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at this hotel, but I don't know that the swimming pool is available, and the help disk not told me about it, good breakfast
Stayed 1 night in Sep 2021

8/10 Good

Shilpa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2021

2/10 Terrible

SOUMENDRA

Business traveller
Disliked: Staff & service, property conditions & facilities
VERY BAD....
There was NO PROMPTNESS for any of the service requirement either by front desk or by the service team. For them 2 minutes is like 20 to 25minutes. TV was not working at all. Registered a complain with Front desk . Maintenance guy came after 30 min. He was keep on go in & out of my room 4 to 5 times with the set up box letting me alert with MASK ON even during late evening ( the time when you actually wants to lie down & relax. after approx. 30 to 40 min. he finally assured me that problem has been rectified & TV will be alright just within min. I did not trust him and asked him to stay back .... I was presuming he was bluffing me . & I was right TV was not working even after 15 min. waiting time as well. I asked them if they could get me a Room change. As we all know now a days most of the hotel are not even 20% occupied. So they could have easily did that. Again they want to check the possibility for 2 min. ....I keep on waiting for another 20 min. & without any action from their end , I slept & probably after 40 min some one get me wake up with door bell & now the Guy was at door step & asked me I can do the room change....( It was probably mid night then. I mean these guys do not have a understanding of time limit & very laid down nature ..... Next Day ..The Bath room has a drainage problem. The bath water did not get proper drainage & literally I had to take bath when the water was logged in up to my feet area. worst stay I ever have in any of the hotel...
Stayed 1 night in Jun 2021