10/10 Excellent
John
Travelled with family, Travelled with family and small children
3 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 (with two boys ages 13 and 11) stayed for 2 nights and overall had a really good experience at Taj Resorts. The location cannot be beat: the Taj East Gate is a pleasant walk to the west and the hotel area is relatively clean and quiet. We thought the breakfast was good and made a lot of use of the rooftop pool. There's a good view of the Taj from the uppermost roof areas. We thought the food from the roof area restaurant was good. The hotel staff were friendly and accommodating and for a fairly small additional fee we were able to retain our room for 5 hours of additional day use after the regular checkout time, as we had an overnight train to catch that evening and wanted to keep the room as a base. One note is that upon check-in you may want to request a room on one of the upper floors. We were given a basement room for our first night, which was fine but we found it too cave-like for our tastes since it lacked a window. We were given an upstairs room for no extra cost, and having a window for us made a huge difference. Also be aware that you have to walk through a little store that sells marble goods to get to the basement breakfast area and you'll likely be solicited to peruse and buy stuff - but a firm and polite no thanks and keeping on walking worked fine to get to breakfast. Overall a great place to stay in Agra. We'd stay here again and recommend it to others.