Hotel des Augustins

3.0 star property
Aix-en-Provence hotel in Aix-en-Provence Historic Centre with 24-hour front desk and bar/lounge
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Terrace/patio
Front of property
Deluxe Double Room
Daily buffet breakfast (EUR 14.90 per person)

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Cours Mirabeau
    1 min walk
  • Place du Général de Gaulle
    2 min walk
  • Hôtel de Caumont - Centre d'Art
    3 min walk
  • Marseille (MRS-Marseille - Provence)
    24 min drive

Room options

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Classic Double Room (Attic)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Located on the top floor
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Comfort Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Twin Room (Attic)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Located on the top floor
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Aix-en-Provence

Hotel des Augustins puts you in the heart of Aix-en-Provence, within steps of Cours Mirabeau and Place du Général de Gaulle. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:00 AM. .Attractions within a 20-minute drive of this 3-property class Aix-en-Provence Historic Centre hotel include Luberon Regional Park and Plan de Campagne.

What's nearby

  • Cours Mirabeau - 1 min walk
  • Hôtel de Caumont - Centre d'Art - 3 min walk
  • Aix-en-Provence Tourism Office - 4 min walk
  • Place d'Hotel de Ville - 4 min walk
  • Grand Theater of Provence - 7 min walk

Getting around

  • Aix-en-Provence Station - 8 min walk
  • Marseille - Provence Airport (MRS) - 34 min drive

Restaurants

  • ‪O'Sullivan'S - ‬2 min walk
  • ‪Le Singe Vert - ‬1 min walk
  • ‪Le Cézanne - ‬2 min walk
  • ‪Amorino - ‬1 min walk
  • ‪La Belle Epoque - ‬2 min walk

About this property

Hotel des Augustins

Aix-en-Provence hotel in Aix-en-Provence Historic Centre with 24-hour front desk and bar/lounge
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel des Augustins.

This 3-star Aix-en-Provence hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel des Augustins offers 28 accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Frequently asked questions

What is the cancellation policy at Hotel des Augustins?

Hotel des Augustins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel des Augustins?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel des Augustins on 11 Nov 2024 start from AU$213.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel des Augustins?

The closest beach to Hotel des Augustins is Plage des Marettes (19 km).

Does Hotel des Augustins serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel des Augustins?

No, Hotel des Augustins does not offer an airport shuttle service.

What time are check-in & check-out at Hotel des Augustins?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 486 reviews" "
Rating 8 - Good. 194 out of 486 reviews" "
Rating 6 - Okay. 43 out of 486 reviews" "
Rating 4 - Poor. 20 out of 486 reviews" "
Rating 2 - Terrible. 8 out of 486 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca, Boston

Liked: Cleanliness, staff & service
I LOVED my stay here! The location alone is unbeatable, and when you walk in, the historic convent detailing is so endearing. Yes, the room itself is basic and dated, and the bed is best suited for back sleepers, but that’s the charm you sign up for when staying in a historic property. And let me say, the staff was PHENOMENAL! Would absolutely stay here again and highly recommend to anyone visiting to Aix.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yat Wing

Stayed 4 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Beautiful hotel in a great location. Some real character and the team very friendly. Nightmare trying to find any parking due to the one way system and no parking at the hotel. Recommend get information from hotel first
Stayed 1 night in Jul 2024

10/10 Excellent

Angelica

Stayed 1 night in Jul 2024

2/10 Terrible

Toby

Travelled with partner
Disliked: Staff & service
It is impossible to reach this hotel in a car. It took nearly two hours to park. Upon leaving we had to take our luggage by hand to the parking lot ten minutes away. There should be a warning to drivers. The staff tried to make up the lost day with coffee and croissants. That simply wasn't reasonable compensation for a lost half day.
Stayed 1 night in Jun 2024

10/10 Excellent

Marlene

Stayed 4 nights in Jun 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was beautiful and the staff were fabulous! We asked for restaurant recommendations and were extremely pleased with the suggestion we received.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 1 night in Jun 2024

4/10 Poor

Mark, White Rock

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Pros: Great staff, super location, nice foyer. That’s about it. Cons: Rooms are ugly, run down, and smelly. Nothing like the photos on Expedia. Our room smelled of carpet cleaner. The furniture looked so dirty that we didn't want to sit on it. Bed was hard. The bathtub was stained and looked dirty. The ceiling in the bathroom was stained, as if there had been a water leak. There is no shower curtain, so you can't avoid getting water on the floor as you stand in the dirty bathtub attempting to shower with the handheld shower. The staff do their best, but the hotel’s owners clearly don't care about guest comfort, perhaps because they know they have a great location.
Stayed 2 nights in May 2024

8/10 Good

MARY, Anacortres

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and dining area with a stained glass window, period paintings and library, very quiet even though it is in the heart of the retail and restaurant area. Staff excellent!
Stayed 1 night in Jun 2024

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel in an excellent location with lovely, helpful staff!
Stayed 1 night in May 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lu An

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It is in an old convent and had lots of character. It is very close to the Cours Mirabeau, lots of cafes and restaurants. I would definitely recommend this hotel!
Stayed 1 night in May 2024

10/10 Excellent

Glen R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Alison

Stayed 3 nights in May 2024

4/10 Poor

Robert

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Impossible to access except on foot with no parking. Had to carry luggage 1/4 mile.
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is amazing, right off the cour Mirabeau….with lots of fountains, restaurants, cafes and shopping. Aix has been wonderful, so much to see and do. And the weather has been great!
Stayed 1 night in May 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
The shower was a little backwards and our floor was wet when we arrived. But by day 3 we had it down Pat! The bed was a bit of a banana, but everything else was lovely -especially the staff.
Stayed 3 nights in May 2024

6/10 Okay

Barbara, Timnath

Travelled with partner
Liked: Staff & service
Very charming building. Bed was not great; mattress and no spring. Tub had a shower but no curtain. If you showered with the handheld it ran out all over the floor. Tub hard to get out of for a senior citizen
Stayed 2 nights in May 2024

10/10 Excellent

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful building to walk into and great staff to welcome us.
Stayed 2 nights in May 2024

10/10 Excellent

Michaela, Guilford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly, helpful staff. Reasonably priced given location. Very clean, beautiful old building
Stayed 8 nights in May 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small hotel, lovingly appointed, with very gracious staff.
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given this hotel 5 stars except that we were disappointed with the breakfast which was not worth what we paid for it. The room was lovely and the staff very friendly and helpful.
Stayed 3 nights in Apr 2024

8/10 Good

lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our arrival, we were greeted by a male staff member who was exceptionally friendly & welcoming. The hotel itself is absolutely stunning with historical details & relics from its convent history. Our room was very big & comfortable with 2 window looking directly onto the street. The location was fabulous, close to restaurants, shops & transport links. Slight gripes with the bathroom. The shower needs updated- the mixer flow isn't consistent with the temperature so you can suddenly have too hot or cold water coming through. The water flow is weak also. Plus, the towels are pretty hard & thin. Would be nice to have soft, fluffy towels. On the plus side, dressing gowns, slippers & nice toiletries were on hand. We only had breakfast on the first morning, which at 15 euros each, we felt was overpriced. There wasn't an awful lot of selection & there seemed to be a delay in replenishing items. No hot items except a do it yourself boiled egg machine. My husband used this & the egg was in for 15 mins & was still liquid. Would be better to mass boil eggs for guests. Lastly, the staff member in the dining room was run off his feet so the receptionist was in helping him to the detriment of people standing at reception. Apart from these few gripes, it really is a lovely hotel & would definitely stay here again.
Stayed 3 nights in Apr 2024