Hotel Real de Chapala

3.0 star property
Family-friendly hotel with seasonal outdoor pool and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real de Chapala

Exterior
Terrace/patio
Double Room, 2 Double Beds, Lake View | Lake view
Suite, Private Pool
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Paseo del Prado 20, Fracc. La Floresta, Ajijic, JAL, 45920
  • Santos Degollado Secondary School
    10 min walk
  • Tobolandia
    14 min walk
  • Laguna Shopping Centre
    15 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    39 min drive

Room options

Double Room, 2 Double Beds, Lake View

Highlights

Connecting rooms available
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Garden View

Highlights

Connecting rooms available
TV
Ceiling fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Private Pool

Highlights

Balcony
Separate sitting area
Individually furnished
Private pool
Connecting rooms available
TV
Ceiling fan
Separate bedroom
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Lake View

  • Lake view
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Single Suite With Garden View

  • Sleeps 2
  • 1 Double Bed

Double Room Standard With Lake View

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Similar properties

About the area

Ajijic

A family-friendly stay in Chapala awaits you at Hotel Real de Chapala. Within a 20-minute stroll, you'll find Tobolandia and Church of Ajijic. Highlights at this hotel include a restaurant, free self-parking and a poolside bar. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and noon. There's also the convenience of an area shuttle. .Sights within a 20-minute walk of this 3-property class Chapala hotel include Lake Chapala and Ajijic Malecón.

What's nearby

  • Church of Ajijic - 17 min walk - 1.4 km
  • Ajijic Malecón - 17 min walk - 1.5 km
  • Sierra De San Juan Cosala - 4 min drive - 2.0 km
  • Chapala Malecon - 6 min drive - 6.4 km
  • Monte Coxala Spa - 11 min drive - 10.1 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 39 min drive

Restaurants

  • ‪Alex's Pasta Bar - ‬11 min walk
  • ‪El Bar Co. - ‬14 min walk
  • ‪Black Coffee Gallery - ‬15 min walk
  • ‪El Original Tony's Restaurant & Bar - ‬18 min walk
  • ‪Donas Donuts Ajijic - ‬15 min walk

About this property

Hotel Real de Chapala

Family-friendly hotel with seasonal outdoor pool and 24-hour front desk
Hotel Real de Chapala offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel Real de Chapala. Free self parking is available.

This 3-star Chapala hotel is smoke free.

  • 85 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Real de Chapala offers 85 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a rainfall showerhead and complimentary toiletries.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 150 to 350 for adults and MXN 80 to 350 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real de Chapala

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 400.0 per night.
  • Cots (infant beds) are available for MXN 400.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 350 for adults and MXN 80 to 350 for children
  • Crib (infant bed) fee: MXN 400.0 per day
  • Rollaway bed fee: MXN 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in February and close in December.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Chapala
Hotel Real de Chapala
Real de Chapala
Real De Chapala Ajijic
Real De Chapala Hotel Ajijic
Hotel Real Chapala Ajijic
Real Chapala Ajijic
Real Chapala
Hotel Real de Chapala Hotel
Hotel Real de Chapala Ajijic
Hotel Real de Chapala Hotel Ajijic

Frequently asked questions

What is the cancellation policy at Hotel Real de Chapala?

Hotel Real de Chapala offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Real de Chapala?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Real de Chapala on 9 Dec 2024 start from AU$183.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Real de Chapala?

Yep, Hotel Real de Chapala has a free self car park.

Does Hotel Real de Chapala have a pool?

Hotel Real de Chapala has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from February to December.

Does Hotel Real de Chapala have a waterslide?

No, there is no waterslide at Hotel Real de Chapala, but Tobolandia is a short 14-minute walk away.

What makes Hotel Real de Chapala a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Real de Chapala.

Is Hotel Real de Chapala family-friendly?

You bet! With amenities such as a children's pool, an arcade and a corner/local shop, it's no surprise that Hotel Real de Chapala is a hit with families.

Does Hotel Real de Chapala serve breakfast?

You bet, cooked-to-order brekkie is offered daily between 8:00 AM and noon.

Is there a free airport shuttle available at Hotel Real de Chapala?

No, Hotel Real de Chapala does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Real de Chapala?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Real de Chapala?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Real de Chapala?

No, pets and service animals are not allowed.

Hotel Real de Chapala Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1062 reviews" "
Rating 8 - Good. 347 out of 1062 reviews" "
Rating 6 - Okay. 119 out of 1062 reviews" "
Rating 4 - Poor. 53 out of 1062 reviews" "
Rating 2 - Terrible. 53 out of 1062 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Valeria Elizabeth

Liked: Staff & service
Necesitan mejorar su mobiliario y limpiar bien las esquinas había muchas telarañas. el desayuno no está rico.
Stayed 1 night in Aug 2024

2/10 Terrible

Isac

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor, very poor Customer Service specially front desk staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything ok!
Stayed 1 night in Aug 2024

10/10 Excellent

Arturo

Travelled with family
Great stay with warm pool and jacuzzi
Excellent weekend stay with family, all was great, the warm pool and jacuzzi are very appreciated. All was great enjoying the view of the lake and mountains on this paradise location. Thanks !!
Stayed 1 night in Aug 2024

10/10 Excellent

RICARDO

Travelled with family
Todo muy bien
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Hotel is very well located. Fast check in and excellent service. Room was very good size and clean. Breakfast buffet was nice amd plenty.
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet,nice place to relax
Stayed 1 night in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Great view to the laguna! Great food options! Great crew members! Definitely I will come back! Thank you guys!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. I definitely will come back. Amazing job to the crew including housekeeping and special thanks to the night crew members around the pool area.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the lake front. Try to get the rooms with the new digital doors as we saw other people struggling with the normal key doors.
Stayed 2 nights in Aug 2024

2/10 Terrible

NOHEMI

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No sirve para descansar
Desde la recepción, niños corriendo y gritando muy temprano o muy noche, llamaban a la habitación a las 8-9 am, la verdad que no dejaban descansar
Stayed 2 nights in Aug 2024

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
There were no pool towels available on sunday, it was noon and not onr towel eas available for any client and the hotel eas full! Also the hallesy of my room had a nauseating smell. Not comimg Back for sure!
Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Poor and delayed dinning service.
Stayed 5 nights in Jul 2024

6/10 Okay

martha elba

Travelled with family
Liked: Cleanliness
Creo que deben poner atencion en darle mantenimien
Tengo años que voy a ese hotel,todo era perfecto,pero esta ocacion el agua estaba fria de la regadera de el cuarto,les dije y no hicieron nada,mis 2 hijos con el azulejo de la alberca se cortaron habia cucaracha en el baño ,las toallas hacian la limpieza y no las dejaban ,hasta despues,si quieres algo de cenar no contestan el room service,esta vez no me gusto tambien fui a comer y nadie se paro te dejan esperando y mejor opcion ir afuera de el hotel a comer.habitacion 120 me toco .
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Norma

Travelled with family and small children
Need mosquito repellent in the rooms Would be nice to have an elevator.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, with subpar restaurant.
Very expensive restaurant, small portins, few options and no room service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Graciela

Travelled with family
Stayed 1 night in Jul 2024

2/10 Terrible

Laura Emilia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
malo
El fin de semana sola hay bufete caro y malo.No puedes pedir a la carta. El chapotradero estaba LLENO de adultos y los niños no tenían espacio. Lo usaban como yacussi.
Stayed 3 nights in Jul 2024

4/10 Poor

Terry

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandra Ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Arturo, Laguna Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great. Maintenance and service in dinning room should be improved. Safe box not working. Screens are very old and in poor condition. One men’s restroom was missing toilet paper and very slow service in dinning room. But it’s a nice place. Would stay again
Stayed 2 nights in Jul 2024