6/10 Okay
Denise
Travelled with family
9 Aug 2024
Liked: Staff & service
I appreciated the quietness of the area and the front desk staff were kind. I booked my room for three guests. We arrived to find 2 bath towels. The front desk did give more when asked but when I directly tried to exchange several towels with housekeeping I was told that I could only have two. And would need to go back to the front for more. The ice machine & washing machine on 2nd floor were both out of order. We had items that had been spilled on during our travel and had hoped to wash them during our three night stay. The soft drink machine worked for purchases but signage indicated nothing was cold - that's true - warm drinks. I took several photos of damaged areas of my room upon arrival and showed to the front desk staff right away noting that I would be held responsible for those areas.
Denise
Stayed 3 nights in Aug 2024