6/10 Okay
allie
Travelled with family
3 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
so we booked fri and sat night, and sat morning breakfast was from 7-10 i believe. i woke my 3 kids up and we all got down there by 9 only to have breakfast empty aside from very little waffle mix and some muffins. the front desk said the truck didnt come yet, this was a let down for my groggy kids we ended up going to bob evans just down the road, but not before a member of the kitchen staff handed out some skim milk bottles that were a MONTH out of expiration. they expired the first of december we were there the 28th. I was told id be comped 5000 bonvoy points, but i havent looked into that yet. but they front desk ladies were very nice aside from that when i asked for more blankets and towels for the pool. also their lil inhouse store thing was mostly empty, the shower wasnt the cleanest in small areas like behind their soap despensers it was black and kinda gross but that is a tough spot to clean. i did like the showers otherwise. nice n big and the glass walls are way nicer than shower curtains like at most hotels. ill probably stay again because its proximity to my sister we'll just plan on breakfast elsewhere just incase.
allie
Stayed 2 nights in Dec 2024