JA The Resort - JA Palm Tree Court, Dubai

5.0 star property
Luxury resort on the beach, with 4 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JA The Resort - JA Palm Tree Court, Dubai

4 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
7 restaurants, breakfast, dinner served; international cuisine
Private beach, sun-loungers, beach umbrellas, beach towels
Interior entrance
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Breakfast available
  • On private beach
The price is AU$662
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
Within JA The Resort, Palm Jebel Ali, Dubai, Dubai
  • Palm Islands
    2 min walk
  • La Fontana
    1 min walk
  • Jebel Ali Industrial Station
    17 min drive
  • Dubai (DXB-Dubai Intl.)
    54 min drive

Room options

Junior Suite, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Separate bedroom
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Premium Suite (Junior,Tamr Pool & Splash Park Access)

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 120 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Junior Suite, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Beachfront (Residence)

Highlights

Furnished balcony or patio
Garden
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
  • 124 sq m
  • Beach view
  • Sleeps 5
  • 1 Double Bed

Junior Suite, Sea View (Residence)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Terrace (Premium Garden)

Highlights

Garden
Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Sea View (Residence)

Highlights

Outdoor play area
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 210 sq m
  • Sea view
  • Sleeps 7
  • 2 Double Beds

Junior Suite, Terrace (Garden)

Highlights

Garden
Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Terrace, Beachfront

Highlights

Garden
Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • 62 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Dubai

A luxury stay in Dubai awaits you at JA The Resort - JA Palm Tree Court, Dubai. You'll be 17.9 km (11.1 mi) from MOTIONGATE™ Dubai and 17.9 km (11.2 mi) from LEGOLAND® Water Park. Highlights at this beachfront resort include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The family restaurant, La Fontana, serves international cuisine and is open for breakfast and dinner. With 3 beach bars and 4 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and golf course. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include a marina, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 5-property class Jebel Ali resort include Dubai Exhibition Centre and The Walk.

What's nearby

  • Palm Islands - 2 min walk
  • LEGOLAND® Dubai - 17 min drive
  • Dubai Exhibition Centre - 17 min drive
  • MOTIONGATE™ Dubai - 20 min drive
  • The Walk - 21 min drive

Getting around

  • Jebel Ali Industrial Station - 17 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 31 min drive

Restaurants

  • ‪Karak Chino - ‬10 min drive
  • ‪ماكدونالدز - ‬10 min drive
  • ‪بيتزا هت - ‬19 min drive
  • ‪كاريبو - ‬11 min drive
  • ‪Seafarers Bar and Kitchen - ‬7 min drive

About this property

JA The Resort - JA Palm Tree Court, Dubai

Luxury resort on the beach, with 4 outdoor pools
Some rates at JA The Resort - JA Palm Tree Court, Dubai are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at JA The Resort - JA Palm Tree Court, Dubai, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 2 swim-up bars. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai resort.

  • 212 guestrooms or units
  • 2 levels
  • 10 buildings
  • 7 dining venues
  • 3 bars on the beach
  • 4 bars by the pool
  • 2 swim-up bars
  • Conference rooms
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
JA The Resort - JA Palm Tree Court, Dubai offers 212 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Memory foam beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Lithuanian, Portuguese, Russian, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • 2 swim-up bars
  • 3 beach bars
  • 4 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain's Restaurant&Bar
  • La Fontana
  • Shooters
  • White Orchid

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in a "UAE Resident, UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JA The Resort - JA Palm Tree Court, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JA Court
JA Palm
JA Palm Court
JA Palm Tree
JA Palm Tree Court
JA Palm Tree Court Hotel
JA Palm Tree Court Hotel Jebel Ali
JA Palm Tree Court Jebel Ali
JA Tree Court
Palm Tree Court
JA Palm Tree Court Resort Jebel Ali
JA Palm Tree Court Resort

Frequently asked questions

What is the cancellation policy at JA The Resort - JA Palm Tree Court, Dubai?

JA The Resort - JA Palm Tree Court, Dubai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JA The Resort - JA Palm Tree Court, Dubai?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at JA The Resort - JA Palm Tree Court, Dubai on 20 Dec 2024 start from AU$653.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JA The Resort - JA Palm Tree Court, Dubai?

Yep, JA The Resort - JA Palm Tree Court, Dubai has a free self car park and free valet parking.

Are there any beaches close to JA The Resort - JA Palm Tree Court, Dubai?

The closest beach to JA The Resort - JA Palm Tree Court, Dubai is Marina Beach (16.1 km).

Is there a spa on site at JA The Resort - JA Palm Tree Court, Dubai?

Yep, there is an onsite spa at JA The Resort - JA Palm Tree Court, Dubai. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does JA The Resort - JA Palm Tree Court, Dubai have a pool?

JA The Resort - JA Palm Tree Court, Dubai has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM.

Does JA The Resort - JA Palm Tree Court, Dubai have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JA The Resort - JA Palm Tree Court, Dubai?

JA The Resort - JA Palm Tree Court, Dubai features a private beach, 3 beach bars and 4 outdoor pools. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes JA The Resort - JA Palm Tree Court, Dubai a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at JA The Resort - JA Palm Tree Court, Dubai.

Is JA The Resort - JA Palm Tree Court, Dubai family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that JA The Resort - JA Palm Tree Court, Dubai is a hit with families.

Does JA The Resort - JA Palm Tree Court, Dubai serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JA The Resort - JA Palm Tree Court, Dubai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JA The Resort - JA Palm Tree Court, Dubai?

Relax with a coldie at the 3 beach bars or 4 poolside bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at JA The Resort - JA Palm Tree Court, Dubai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JA The Resort - JA Palm Tree Court, Dubai?

No, pets and service animals are not allowed.

Is there a golf course on site at JA The Resort - JA Palm Tree Court, Dubai?

Yep, JA The Resort - JA Palm Tree Court, Dubai has a 9-hole golf course. A golf driving range, golf lessons and mini golf are available.

JA The Resort - JA Palm Tree Court, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 513 reviews" "
Rating 8 - Good. 104 out of 513 reviews" "
Rating 6 - Okay. 29 out of 513 reviews" "
Rating 4 - Poor. 9 out of 513 reviews" "
Rating 2 - Terrible. 7 out of 513 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jacquelyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adil

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful time my family and I had at JA Reaort. ❤️
Stayed 6 nights in Jul 2024

10/10 Excellent

Adil

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Irfaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , service was excellent we had an amazing time. Excellent service from Andrew and babu always willing to assist and giving good recommendations. The team went above to always cater to your needs. Will definitely be back soon.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Staycation
My family and kids loved it especially the Just splash water park and the peacocks on the site. Cherry on the Cake is that the resort upgraded me for free. Overall very enjoyable stay. We will visit this hotel again.
Stayed 1 night in May 2024

10/10 Excellent

Banke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

Stayed 3 nights in Mar 2024

6/10 Okay

Geeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.
Stayed 10 nights in Mar 2024

6/10 Okay

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service
The staff were great and always there to help. The watersports staff were especially helpful, fun and took the time to make it an easy and memorable experience! Few changes could make this an amazing resort. There is no convenient spot to just stop at anytime to have a snack or drink. There are time frames in which to do so and are not convenient, a hassle to be honest. It is far away from any excursions or attractions so unless you only want to stay on a resort I’d go elsewhere as it’s costly! Getting a buggy takes too long if they even come at all. Food was great when you can get it at the scheduled time frames. Overall ok as a resort but it’s not convenient and I didn’t feel it was organized well. Huge shoutout to the water sports staff. They were brilliant!
Stayed 8 nights in Mar 2024

8/10 Good

Carol

Stayed 6 nights in Mar 2024

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you like kids go to Palm tree court !!
It was great if you like Kids and Russians !!Far too busy with Kids and they were in all the restaurants all the time !!! Very uncomfortable!!
Stayed 9 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Beautifully maintained property, hospitable staff, and awesome dining experiences
Stayed 9 nights in Feb 2024

10/10 Excellent

REHAB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique thing in the property is the staff. They are lovely and helpful people, and care so much about their guests.
Stayed 5 nights in Jan 2024

10/10 Excellent

Dhrumil, stoughton

Stayed 3 nights in Jan 2024

10/10 Excellent

hozefa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Drinks should however be included in half board :)
Stayed 2 nights in Dec 2023

10/10 Excellent

Elyas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Dec 2023

10/10 Excellent

HANS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a choice of excellent restaurants. Lovely beach, only a little spoiled by the view onto the new palm construction site. Apart from a pleasant attendant from Nepal the beach attendants outside rooms 170 to 180 would do well smiling a bit more.
Stayed 3 nights in Nov 2023