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Candlewood Suites Alabaster, an IHG Hotel

2.5 star property
Hotel with free parking, in the vicinity of Veterans Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Alabaster, an IHG Hotel

Exterior
Premium bedding, individually furnished, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, laptop workspace
Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning
The price is AU$168
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Veterans Park
    9 min drive
  • Oak Mountain State Park
    14 min drive
  • Cahaba River
    14 min drive
  • Birmingham, AL (BHM-Birmingham Intl.)
    33 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Room amenity

Studio Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Alabaster, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (722)
The price is AU$231
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Holiday Inn Express & Suites Alabaster, an IHG Hotel

About the area

Alabaster

At Candlewood Suites Alabaster, an IHG Hotel, you'll be 8.3 km (5.2 mi) from Veterans Park and 12.1 km (7.5 mi) from Oak Mountain State Park. Highlights at this hotel include free self-parking, a 24-hour business centre and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of car rentals on site. .Sights within a 15-minute drive of this Alabaster hotel include Pelham Civic Complex and Oak Mountain Amphitheatre.

What's nearby

  • Veterans Park - 9 min drive
  • Pelham Civic Complex - 12 min drive
  • Oak Mountain Amphitheatre - 13 min drive
  • Oak Mountain State Park - 14 min drive
  • Hoover Metropolitan Stadium - 22 min drive

Getting around

  • Birmingham International Airport (BHM) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Candlewood Suites Alabaster, an IHG Hotel

Hotel with free parking, in the vicinity of Veterans Park
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Candlewood Suites Alabaster, an IHG Hotel offers 88 accommodations with DVD players and coffee/tea makers. This individually furnished accommodation includes sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

What is the cancellation policy at Candlewood Suites Alabaster, an IHG Hotel?

Candlewood Suites Alabaster, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Alabaster, an IHG Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster, an IHG Hotel on 12 Jan 2025 start from AU$167.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Alabaster, an IHG Hotel?

Yep, Candlewood Suites Alabaster, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at Candlewood Suites Alabaster, an IHG Hotel?

No, Candlewood Suites Alabaster, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Alabaster, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites Alabaster, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 471 reviews" "
Rating 8 - Good. 130 out of 471 reviews" "
Rating 6 - Okay. 51 out of 471 reviews" "
Rating 4 - Poor. 21 out of 471 reviews" "
Rating 2 - Terrible. 16 out of 471 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sari, Montgomery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for overnight stay. Close proximity to everything you may need while out of town.
Stayed 1 night in Sep 2024

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

oxana

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Good experience, no breakfast at all , check in was so slow
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us like we were their friends. Norman Bates checked us in and helped us with the TV. I forgot a housecoat on the bed and called back to see if she would mail it to me as it would be 6 months before next Dr. appointment. She was very kind, took my info and said she would check the laundry. I did not get her name.
Stayed 1 night in Sep 2024

6/10 Okay

Jeanette

Business traveller
I got the impression that they don’t really like one-nighters. I thought that all motels provide something in the morning other than coffee. So I checked out early in order to find breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were always super nice and helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there very much and will go back. The curtains were very dirty and broken and would not close however.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly, Scottsboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suites
Stayed 2 nights in Aug 2024

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people that worked at this site was very nice. We will use your Hotel again.
Stayed 2 nights in Aug 2024

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in bad shape. We didn’t stay the night after paying for it because it needs cleaned up. This is not IHG quality. Needs reported.
Stayed 1 night in Jul 2024

6/10 Okay

Darnell

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Cleaning was not so great. Dirty dishes dusty nightstand. Telephone doesn’t work. Tv cable/ satellite didn’t work
Stayed 2 nights in Jul 2024

8/10 Good

Cynthia

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quik stop
Just an overnight stay but very nice and convenient to shops and food
Stayed 1 night in Jun 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs a good cleaning. Front office area needs refresh. Norman B was very nice and helpful
Stayed 1 night in Jun 2024

8/10 Good

Matthew

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Carrie

Business traveller
Liked: Staff & service
Decent
Room wasn’t terrible. Just older. but the whole hotel smelled of cigarettes.
Stayed 2 nights in Jun 2024

8/10 Good

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked things like it had a recliner in the room and a good nightlight in the bathroom. Bed was comfortable and shower was great.
Stayed 1 night in Jun 2024

8/10 Good

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly staff, near to many shops and restaurants, free washer and dryer, gym, free coffee, decent stove and fridge Cons: grills are out of service, rooms and linens could use a bit of updating
Stayed 14 nights in May 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
By far one of the worst hotels we’ve stayed in. We booked two rooms because we have a big family. We booked these due to how well it was rated on hotels.com. I think the high review has to be false. Immediately walking in the door the hotel was filthy. Doors were open, through the hallways. Almost appearing as ppl were living there. Carpet and surface areas were disgusting. The ppl at the counter were talking about there relationships to a guest. The place smelled of pot everywhere. Both rooms were nasty. We had old food under our beds. Nothing was clean. The other room had roaches. There were dogs barking all night down our hallway. This is definitely not a place for your family to stay. As long as we have used hotels.com we were very disappointed to see how terrible this place was and then no help from anyone to try and get a refund to stay somewhere else. I would not recommend this hotel. Stay at the holiday inn next door. Much nicer.
Stayed 1 night in Jun 2024

6/10 Okay

Carlitta

Stayed 1 night in Jun 2024