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Candlewood Suites Alabaster by IHG

2.5 star property
Hotel with free parking, in the vicinity of Veterans Park

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Balcony
Exterior
Premium bedding, individually furnished, desk, laptop workspace
Free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
The current price is AU$166
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Veterans Park
    ‪9 min drive‬
  • Oak Mountain State Park
    ‪14 min drive‬
  • Hoover Metropolitan Stadium
    ‪22 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Room amenity

Studio Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

About the area

Alabaster

At Candlewood Suites Alabaster by IHG, you'll be 8.3 km (5.2 mi) from Veterans Park and 12.1 km (7.5 mi) from Oak Mountain State Park. Highlights at this hotel include free self-parking, a 24-hour business centre and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of car rentals on site. .Sights within a 15-minute drive of this Alabaster hotel include Pelham Civic Complex and Oak Mountain Amphitheatre.

What's nearby

  • Veterans Park - 9 min drive - 8.4 km
  • Oak Mountain Amphitheatre - 13 min drive - 15.2 km
  • Oak Mountain State Park - 14 min drive - 12.2 km
  • University of Montevallo - 21 min drive - 19.3 km
  • Hoover Metropolitan Stadium - 22 min drive - 30.4 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Candlewood Suites Alabaster by IHG

Hotel with free parking, in the vicinity of Veterans Park
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster by IHG. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. This individually furnished accommodation includes sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express & Suites Alabaster by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 766 reviews
The price is AU$230
includes taxes & fees
6 Apr - 7 Apr
Holiday Inn Express & Suites Alabaster by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

What is the cancellation policy at Candlewood Suites Alabaster by IHG?

Candlewood Suites Alabaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Alabaster by IHG?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster by IHG on 8 Apr 2025 start from AU$165.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Alabaster by IHG?

Yep, Candlewood Suites Alabaster by IHG has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at Candlewood Suites Alabaster by IHG?

No, Candlewood Suites Alabaster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Alabaster by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 512 reviews
Rating 8 - Good. 137 out of 512 reviews
Rating 6 - Okay. 55 out of 512 reviews
Rating 4 - Poor. 22 out of 512 reviews
Rating 2 - Terrible. 21 out of 512 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffani

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! I visit my son who lives in Montevallo. I have two pups who travel with, and this is the best place to stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Cassandra

Travelled with family and small children
Liked: Staff & service
Property area and staff were great! Bed sheets had tiny bugs, elevator went out a sour smell on the 2nd floor of hallway.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maggie

Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Super easy check in. Very friendly employees. Room was very clean.
Stayed 1 night in Dec 2024

8/10 Good

Marshall L

Stayed 2 nights in Nov 2024

8/10 Good

Maggie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, courteous, and prompt. Great hotel will stay again.
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk was very nice and helpful, very pleasant at check in and check out, I will definitely stay there again .
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed three nights during the Thanksgiving holiday at the Candlewood Suites. The price for the value was good. I like hotels that have doors inside. I was able to request a top-floor room. The rooms were very quiet and though the hotel was full, I rarely heard noise from any of my neighbors. The hotel is very convenient to shopping and restaurants, and having a kitchenette was great. The room smelled like lit matches, so that was strange. The comforter was threadbare at the end. There were dirt streaks on the walls and the room was slightly shabby but it was overall nice enough. The front desk staff were very kind and accommodating, and the woman who checked me in was careful not to show my room number on my keycard envelope to others as I was a solo female traveler.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ellis

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Business traveller
Room is clean, comfy bed. Since kitchen is provided-coffee mugs would be nice and a couple dinner plates. There are 2 of us, we have 1 plate and 1 very small plate. We are making do however if your going to offer home amenities then give some.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Stayed 1 night in Oct 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

lance

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, we had TV problems, then the icemaker didn’t work in the room, and they had no ice machine on property, then the toilet broke, and the staff brought me a used part and asked me to fix it. Horrible stay poor ratings. Will never go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop for us in the way to Florida. Had a dog area for our dogs too!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wheelchair access and well equipped kitchen
Stayed 1 night in Oct 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like spacious room but TV was too small and too far away. No usb outlets anywhere must bring a converter. Otherwise it was clean and we had ice in the room which is a plus.
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking
Stayed 2 nights in Oct 2024

10/10 Excellent

CATHY

Stayed 1 night in Sep 2024

10/10 Excellent

sari, Montgomery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for overnight stay. Close proximity to everything you may need while out of town.
Stayed 1 night in Sep 2024