8/10 Good
Jason
Travelled with family
3 Jan 2025
Liked: Cleanliness, staff & service
My family and my sister's family visited Hotel Magic Mountain for 3 days over Christmas. The amenities were good - clean and comfortable rooms though very dimly lit with poor hot water pressure. It rained a lot so we didn't take advantage of the outdoor pool much, but the hot tubs were a lot of fun. The sports bar above the restaurant has a fun outdoor seating area where we had dinner on Christmas Eve - service there was extremely slow - several other patrons were noticeably upset at the delay in getting their food. We would have eaten at the main restaurant, but they were charging $85 per person for Christmas Eve dinner. That may have been worth it if it had been a special dinner, but they were serving a basic buffet. It kind of set a bad tone for the rest of the trip for me because it felt like they were trying to gouge their guests.
Jason
Stayed 3 nights in Dec 2024