We stayed at Hotel Europa only to take the train to Nariz del Diablo the next day. If you are looking for 5 star comfort, this is not the city for that. There aren't many hotels to choose from, but the hotel met our needs for one night. If you prefer a room with a private bathroom, make sure it says private bath in the description. Another couple was not happy that their bathroom was down the hall. We had a private bathroom, and the showers had great pressure and temperature after a long bus ride from Cuenca. The rooms are clean, but make sure you travel with earplugs due to significant street noise. We were in room 13 at the back of the hotel, and it was still very loud. For a city of 3000 people in a small country, keep your expectations quiet low. Just next door to the hotel is a fantastic panaderia with and apple strudel and warm bread that is very tasty and very inexpensive.