6/10 Okay
Christine
Travelled with partner
25 Aug 2024
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall the stay was okay. Our room we booked a few weeks prior was taken already so at arrival they upgraded us from a queen bed ocean view to a king size bed with an ocean view that was an accessible person room. The shower was a walk in and it didn’t keep the water inside the shower. We ended up taking towels from the pool area and putting them all over our floor in the bathroom and told the workers what we did. Upon entering the room it was FREEZING, we turned the heat on until it was a warmer temperature and then left it at a nice cool feeling that was comfortable for us. The rooms you could hear the neighbours. The bed was comfortable and clean but I lost a piece of jewelry so I had to move the matress for a second and the cords / extension cords behind the bed was beyond dusty and the morning before we left we found a dirty q tip behind there YUCK! Overall the stay was okay but over $1000 for 2 nights with the small amount of situations we had was NOT worth the price. Would I stay here again? Unfortunately no not for that price, the q tip/dust we found and the water all over the bathroom floor.
Christine
Stayed 2 nights in Aug 2024