Ratings based on 22 Verified Reviews
Real reviews from guests who’ve stayed
4.7 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
NOT TO BE ADVIESED TO ANYONE
Posted 8 Apr. 2024 on HotelsI will not suggest this place to anyone
1) Nobody at arrival to explain or give illustrations about the area
2) No parking place available. ( Very bad)
3) Breakfeast was a very modest Cappuccino, pastry. Maximum value € 3,00
4) The house was once a single house but diided to obtain two lodgings resulting in hearing the nois of the other people lodging in the place ( terrible )
In general a very negative opinion not to suggest to
anybody
Price was overated based on the entire experience. Will not suggest to anyone
Comment from Hotel Management
15 Jun. 2024 by Luciano, Hotel Management
Honestly, we are the ones who don't want to be advised by you, I wouldn't want someone similar to you to come along.1) We contacted you in the morning, but your number that you wrote here on the site is incorrect.2)Perhaps we are the only ones in Alerobello to have RESERVED parking3) Breakfast includes very abundant sweet and savory items....maybe at your home you would pay 3 euros but here you would pay 20 euros. GET INFORMEDSo please. Don't recommend us to anyone :-)
by A verified traveller
Posted 15 Jun. 2022 on Expedia
The place was just like in the pictures. Great place to stay with children who can sleep on the second floor.
by A verified traveller
A mixed bag
Posted 25 Sep. 2021 on HotelsSuite 1 was quite nice and while not in either Trulli district in Alberobelllo it was a close walk. Breakfast was served at a nearby bar. Was quite simple, 1 pastry and a coffee. Parking is a challenge and the 'owner?' has an empty lot nearby in which you can park for 5 Euro/day. Seems unnecessary to charge extra and should simply include. The biggest negative was accessing the Trullo. The 'owner' is remote and while we made contact early on the day of arrival and he indicated I should simply let him know 15 minutes before arriving. I started trying to reach him an hour before and there was no response until I was about to arrive and therefore had to wait about 15 minutes. Had to reach out about non-functioning wifi and had a similar delayed response. Overall would not stay again and would find a Trullo in the Trulli district.
Comment from Hotel Management
25 Sep. 2021 by Luciano, Hotel Management
So ... where do I start? You sent me messages from 3 days before wanting to know everything and more about the structure and about Alberobello in general .... and I seem to have answered all your requests. I told you to notify me 30 minutes before arrival, and you gave me an approximate time which you then changed twice, you said you didn't have internet to notify me, and when you arrived, within 10 minutes I was there for the check -in. You kept me asking for information for 30 minutes that I gladly gave you, you had the private parking available even though you had not warned me previously, the cost is 5 euros per day and as written on the booking site it is not included, so why would you not have had to pay it? are you different from all the other guests? ..... the wifi did not work for 30 minutes, and the moment you warned me I immediately resolved the problem. in life you also have to be objective and you have not been with this review. good life.
by A verified traveller
Don’t stay here
Posted 19 Feb. 2020 on HotelsThe advertised “Cooked to order breakfast” was actually a voucher good for 1 croissant and 1 coffee worth €2.20 total
Comment from Hotel Management
20 Feb. 2020 by Luciano, Hotel Management
We were expecting this review. we respond in such a way as to make the reader understand. As soon as you arrived at the structure for Check-out, you told us that everything was perfect, but you asked us to give you back part of the cost of the stay if we wanted a good review. We are proud not to compromise and we hope that guests like you will never happen to us again. Ah and just for clarity ours is an Italian breakfast that includes fruit juice, a coffee shop of your choice and a sweet cake.
by A verified traveller
Posted 13 Jul. 2019 on Expedia
This property was quaint and very clean. The perfect little place to stay with my family. It was clean, the check in was very easy, and it was very close to the historic Center, 5 minutes away. I did however think there was a balcony, a reminder there is no air conditioning, and bring a bottle opener.
Comment from Hotel Management
15 Jul. 2019 by Luciano, Hotel Management
Thanks a lot. You have been fantastic guests. Luciano e Mauro.
by A verified traveller
Wow
Posted 5 May 2019 on HotelsVery nice and clean. Nothing to say bad sbout the place.
Comment from Hotel Management
8 May 2019 by Luciano, Hotel Management
Thanks a lot. We are happy to have hosted you in our facility.
by A verified traveller
Posted 4 Feb. 2024 on Hotels
by A verified traveller
Autentisk Trulli beliggende i gåafstand til centro
Posted 11 Sep. 2023 on HotelsGo autentisk Trulli oplevelse i bolig med fint lille gårdmiljø, som man deler med andre, og som der ikke er adgang til direkte fra den aktulle lejlighed. Sød og hjælpsom vært. Sengen i "tårnet" var i den pgl. periode ikke egnet til at benytte, da aircon i stuen ikke havde nogen effekt i tårnet. Køkken meget charmerede, men mere til pynt set i forhold til køkken udstyr og muligheden for at lave mad selv.
Parkering koster ekstra.
by A verified traveller
Séjour dans un authentique trullo
Posted 4 Nov. 2021 on HotelsAgréable séjour dans un authentique trullo. Accueil sympathique et bienveillant de notre hôte. Trullo bien situé à deux pas du centre historique et commerçant. Un bémol concernant l'isolation phonique et la difficulté à trouver une place de stationnement proche du trullo. Le petit déjeuner (une boisson chaude, un jus de fruit et une viennoiserie) est servi dans un bar partenaire de l'établissement situé à 400 mètres.
Comment from Hotel Management
4 Nov. 2021 by Luciano, Hotel Management
Merci beaucoup pour la revue.
Vous avez été des invités exceptionnels.
by A verified traveller
Posted 14 Oct. 2020 on Hotels