2/10 Terrible
Naomi
23 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I chose this hotel based off photos on the Expedia website and the hotel website. The room I received was NOTHING like the photos shown. The photos shown are of a clean room, modern with new furniture and all together it is a nice room. The room I received was absolutely nothing like the picture. The room was an ugly green paint with cranks down the entire wall in the main room and the bathroom. The furniture was not only old but also cracked, peeling, and wobbling. The bed was not as shown but rather a mattress on massive wood board sticking out that I knocked right into. When bringing this up to the front desk I was told they get this issue often and have brought it up to management but they refuse to change the photos. THIS IS UNACCEPTABLE. THIS IS A BAIT AND SWITCH. I spoke with the manager the next morning and emailed as well and they couldn't care less, obviously because it was prepaid. DO NOT STAY IN THIS DUMP.
Naomi
Stayed 1 night in Sep 2024