See all properties
Save

Jupiter Albufeira Hotel - Family & Fun - All Inclusive

5.0 star property
All-inclusive hotel with 2 restaurants and 3 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jupiter Albufeira Hotel - Family & Fun - All Inclusive

Terrace/patio
Beach nearby, free beach shuttle
Water park
Exterior
Family Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Pool
  • Breakfast included
  • Room service

Explore the area

Map
Rua Alexandre ONeill, Albufeira, 8200-343
  • The Strip
    ‪1 min walk‬
  • Albufeira Bullring
    ‪13 min walk‬
  • Praia dos Alemães
    ‪6 min drive‬
  • Faro (FAO-Faro Intl.)
    ‪40 min drive‬

Room options

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Classic Double Room Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Superior Double or Twin Room, Pool View

Terrace/patio

Superior Double or Twin Room, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Double or Twin Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 64 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Sea View

Balcony view

Deluxe Double Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

View from property

NAU Sao Rafael Suites – All Inclusive

Pool
All-inclusive
Spa
Pet-friendly
4.3 out of 5, Excellent, (671)
The price is AU$201
for 1 room
includes taxes & fees
5 Feb - 6 Feb
NAU Sao Rafael Suites – All Inclusive

About the area

Albufeira

A luxury stay in Albufeira awaits you at Jupiter Albufeira Hotel - Family & Fun - All Inclusive. Within a 30-minute stroll, you'll find Praia dos Alemães and Oura Beach. Highlights at this all-inclusive hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Soul SPA can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The buffet restaurant, Montechoro, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the hotel. Enjoy the free water park, indoor swimming pool, free kids' club and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 5-property class Albufeira hotel include Albufeira Old Town Square and Algarve Shopping Mall.

What's nearby

  • The Strip - 1 min walk
  • Balaia Golf Village - 5 min drive
  • Praia dos Alemães - 6 min drive
  • Albufeira Old Town Square - 7 min drive
  • Oura Beach - 8 min drive

Getting around

  • Albufeira - Ferreiras Station - 11 min drive
  • Faro (FAO-Faro Intl.) - 40 min drive

Restaurants

  • ‪Jardim Rustico - ‬4 min walk
  • ‪Cafetaria Gota d'Água - ‬7 min walk
  • ‪Panito Mole - ‬4 min walk
  • ‪Estrela da Manhã - ‬5 min walk
  • ‪Pastelaria A Palmeira - ‬3 min walk

About this property

Jupiter Albufeira Hotel - Family & Fun - All Inclusive

All-inclusive hotel with 2 restaurants and 3 outdoor pools
Jupiter Albufeira Hotel - Family & Fun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Jupiter Albufeira Hotel - Family & Fun - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An indoor pool, a children's pool, and a 24-hour fitness centre are also featured at the luxury Jupiter Albufeira Hotel - Family & Fun - All Inclusive. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Albufeira hotel is smoke free.

  • 408 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Jupiter Albufeira Hotel - Family & Fun - All Inclusive offers 408 accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Soul SPA has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Free beach shuttle
  • Secured parking on site (EUR 9 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Al'Italiu
  • Alecrim (1x per 7 nights)
  • Montechoro
  • Taberna (1x per 7 nights)

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free water park access
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: EUR 9.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - PT513991875
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is PT513991875. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses wind and solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

Property Registration Number 999

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jupiter Albufeira Hotel Family Fun
Jupiter Hotel Family Fun
Jupiter Albufeira Family Fun
Jupiter Family Fun

Frequently asked questions

What is the cancellation policy at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

Jupiter Albufeira Hotel - Family & Fun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

Yep, Jupiter Albufeira Hotel - Family & Fun - All Inclusive has a secured self car park with in/out privileges for EUR 9.00 per night. Onsite parking is limited.

Are there any beaches close to Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

The closest beach to Jupiter Albufeira Hotel - Family & Fun - All Inclusive is Falesia Beach (8.9 km).

Is there a spa on site at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

Yep, Soul SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Jupiter Albufeira Hotel - Family & Fun - All Inclusive have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 10:00 AM to 7:00 PM.

Does Jupiter Albufeira Hotel - Family & Fun - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

Jupiter Albufeira Hotel - Family & Fun - All Inclusive features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes Jupiter Albufeira Hotel - Family & Fun - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Jupiter Albufeira Hotel - Family & Fun - All Inclusive.

Is Jupiter Albufeira Hotel - Family & Fun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Jupiter Albufeira Hotel - Family & Fun - All Inclusive is a hit with families.

Does Jupiter Albufeira Hotel - Family & Fun - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jupiter Albufeira Hotel - Family & Fun - All Inclusive?

No, only service animals are allowed.

Jupiter Albufeira Hotel - Family & Fun - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 183 reviews" "
Rating 8 - Good. 36 out of 183 reviews" "
Rating 6 - Okay. 16 out of 183 reviews" "
Rating 4 - Poor. 2 out of 183 reviews" "
Rating 2 - Terrible. 2 out of 183 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rhona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, amazing service from staff. Very family friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the most perfect family resort
Stayed 7 nights in Sep 2024

10/10 Excellent

Kiran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel service was excellent in every department, very polite and professional staff,
Stayed 7 nights in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

6/10 Okay

BHARAT BHAGWANT DEV SINGH

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Fantastic for kids, with plenty to keep them entertained. Great pools with enough space and loungers available (visited in late September). The staff went above and beyond to accommodate our child's food intolerances. The massage was excellent, and the staff were generally very helpful throughout the hotel. Cons: We stayed in a family room on the 3rd floor, but the view from room 304 was disappointing. The rooms don't appear to be 5-star quality— the shower head and area need replacing, and parts of the cupboard were broken. The interior was very basic and uninteresting. Overall, the room didn’t feel clean or fresh when we first arrived, and the bathroom had a foul smell throughout our stay. The food was boring and lacked the variety we expect from a 5-star hotel. We didn’t try the two restaurants, which, to be honest, we kind of forgot about because they weren’t well advertised. They felt hidden in an inaccessible part of the hotel, even though they weren’t. It would have been nice if they had promoted them more during our stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chun Kit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have children and want to have the best holiday experience, Jupiter Albufeira hotel will not disappoint you. The activities here are endless, especially the swimming activity and waterslides. Kids will have hours of fun. The foods here are delicious! You’ll be spoiled by choice everyday. Usually buffet foods can be ‘average’, but not here. Freshly cooked and is constantly topped up. The staffs are all wonderful! Both friendly and professional. I have been to many big brand 5 stars hotel. Not many has given me this unforgettable memory. Jupiter Albufeira hotel is now one of our favourite hotel now, and we will be planning a return very soon. Thank you Jupiter Albufeira hotel! :)
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is tailor made for families as advertised and is good in most areas however I did notice a potential problem with the room balcony. Obviously parental responsibility should be paramount at all times but feel that the air conditioning unit situated on the balcony would give a small child access to climb on it and breach the safety rail. It is possible that a chair on the balcony can be used.to do this. We were on the 8th floor but noticed all rooms have these units. If the hotel doesn't know about this they should. An fatal accident waiting to happen.
Stayed 10 nights in Sep 2024

10/10 Excellent

BLAIR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a family holiday
Stayed 7 nights in Aug 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Iqubal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2024

10/10 Excellent

Nicole Marjorie Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive at The Jupiter, you can sense the prestige. The warm welcome, impeccable concierge service, beautifully maintained rooms, and stunning scenery all contribute to an unforgettable experience. The amenities, entertainment, and food were exceptional, catering to both adults and children alike. Thank you so much for an incredible stay, we all loved it! Highly recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

Griffith, Forked River

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Aug 2024

6/10 Okay

Manish

Liked: Staff & service
Disliked: Cleanliness
The staff were friendly and service was great but areas of the hotel including the swimming pool were not cleaned properly. The buffet food was bland and boring
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and plenty to do with kids.
Stayed 7 nights in Jul 2024

10/10 Excellent

Stefan

Travelled with family and small children
Liked: Property conditions & facilities
Excellent hotel especially for families. Lots of activities and entertainment. Food was great and staff are friendly and helpful. Everything works very well even when it is busy and we went at peak summer time. Would definitely return here.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good not amazing but above average for a buffet. Staff were fantastic and really helpful and lots of activities for young children
Stayed 7 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay at the Jupiter, there are a couple of things that need some repair in the splash pool but nothing major.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ajitpal Singh

Stayed 7 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was great for children. The kids club was great. The entertainers were very attentive and the activities varied every session and this was twice a day. A morning and afternoon club. The mini disco and shows were excellent too for children. Water park - pools and slides were great. It is about 45 - 60 minute drive from Faro airport. The hotel arranged the transport but you had to pay the driver in cash (Euro). Food had great variety and the freshness was amazing. The Spa was okay but not to the quality you would expect from a 5 star hotel. Overall worth it if you have children.
Stayed 14 nights in Jul 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

orla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff
Stayed 7 nights in Jun 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
Stayed 8 nights in May 2024

10/10 Excellent

Kylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall, we had a great stay. Pros: attentive and professional staff, prompt service, cleanliness of hotel and room, room insulation( for a hotel packed with kids, we never heard a peep while we were in our rooms), activities for kids, hotel shuttle that brings you to Old Town and the beach, variety of food, hours that meals were served, attention to detail (toiletries for kids, pillows for kids, water fountains and cups in every floor, kid-sized toilets and stools to reach the sink in the Kids Club), Kids Club, proximity to restaurants and bars Cons: pools were freezing (we ended up using a wetsuit for our kids), food was sometimes cold, I had diarrhea on my last night. I thought it was just a one off then but I’ve been seeing many posts on the Facebook page for this hotel that others have experienced food poisoning… I was fine by the next morning so it wasn’t a bug and I didn’t eat anywhere else, having to pay for bouncy castle and go-karting at an all-inclusive. I would return to the hotel. Hopefully the food situation would be resolved by then.
Stayed 4 nights in May 2024