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Santa Ana Star Casino Hotel

3.0 star property
Suburban hotel with 3 restaurants and 2 hot tubs

Photo gallery for Santa Ana Star Casino Hotel

Indoor pool
View from room
Banquet hall
Free toiletries, hair dryer, towels, soap
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • Santa Ana Golf Club
    ‪12 min walk‬
  • J&R Vintage Auto Museum
    ‪18 min walk‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Accessible

View from room

Luxury Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Bernalillo

Santa Ana Star Casino Hotel places you steps from Santa Ana Star Casino and within a 15-minute stroll of Santa Ana Golf Club. Highlights at this hotel include 3 restaurants, 3 bars/lounges and an indoor swimming pool. .The family restaurant, The Original Mesa Grille, serves American cuisine and is open for lunch and dinner. Quezada - Cantina is the hotel's own bar, serving drinks along with dinner. Enjoy the 2 hot tubs. 12000 square feet (1115 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Bernalillo hotel include Coronado Historic Site and J&R Vintage Auto Museum.

What's nearby

  • Santa Ana Star Casino - 1 min walk
  • Santa Ana Golf Club - 12 min walk
  • J&R Vintage Auto Museum - 18 min walk
  • Santa Ana Star Center - 11 min drive
  • Balloon Fiesta Park - 14 min drive

Getting around

  • Alvarado Transportation Center - 22 min drive
  • Albuquerque International Sunport (ABQ) - 25 min drive

Restaurants

  • ‪Santa Ana Star Casino - ‬8 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬11 min walk
  • ‪Range Cafe - ‬5 min drive

About this property

Santa Ana Star Casino Hotel

Suburban hotel with 3 restaurants and 2 hot tubs
Santa Ana Star Casino Hotel offers its guests 2 hot tubs and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Santa Ana Star Casino Hotel. Free self parking is available.

This 3-star Bernalillo hotel is smoke free.

  • 204 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 spa tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 17 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 24 February 2025 to 17 March 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus a one-off USD250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Frequently asked questions

What is the cancellation policy at Santa Ana Star Casino Hotel?

Santa Ana Star Casino Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santa Ana Star Casino Hotel?

Yep, Santa Ana Star Casino Hotel has a free self car park. Additionally there is secured covered valet parking with in/out privileges for USD 15.00 per night.

Does Santa Ana Star Casino Hotel have a pool?

Yep, and guests love it! Santa Ana Star Casino Hotel has an indoor pool. The pool is open 7:00 AM to 11:00 PM. The swimming pool will be unavailable from February 24 2025 to March 17 2025 (dates subject to change). The property will be renovating the swimming pool from February 24 2025 until March 17 2025 (completion date subject to change).

What luxury perks are available at Santa Ana Star Casino Hotel?

Santa Ana Star Casino Hotel features 2 hot tubs, an indoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Santa Ana Star Casino Hotel a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Santa Ana Star Casino Hotel.

Is there a free airport shuttle available at Santa Ana Star Casino Hotel?

No, Santa Ana Star Casino Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Santa Ana Star Casino Hotel?

Yep, you can grab a meal at Santa Ana Star Casino Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Santa Ana Star Casino Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Santa Ana Star Casino Hotel?

There isn't one on site, but Santa Ana Golf Club is a short 12-minute walk away.

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2675 out of 3558 reviews
Rating 8 - Good. 545 out of 3558 reviews
Rating 6 - Okay. 177 out of 3558 reviews
Rating 4 - Poor. 79 out of 3558 reviews
Rating 2 - Terrible. 82 out of 3558 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lia

Stayed 1 night in Nov 2024

4/10 Poor

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big Brother Environment
We did a weekend family trip. The hotel is updated and rooms have been upgraded but when it came to the pool staff they make you feel very uncomfortable. You are required to use your room card to enter the pool area, not a big deal and very normal. But in addition to using your room card to even get into the pool area they also have a hostess right at the door as you enter ensuring you wear a pool wristband at all time. The pool person also constantly walks around the pool area checking if you still have the wristband on which made us feel very uncomfortable and like it was big brother. We took the kids to swim for a little bit in the morning before we checked out. The pool hostess rudely asked if we were going to get another night and once we said no. They continued to come up to us and give a count down of every 10 minutes till it was close to 11am. We were out of the pool by 11am gathering our things and they came up to our family with scissors to cut our wristbands in half. I had to get a manager involved. It was such a shame to see that type of treatment especially being charged at over $300/night plus we even bowled and ate at the casino!!!! Will NOT stay here ever again.
Stayed 1 night in Nov 2024

6/10 Okay

Edwin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Guest
There was no hot water to take a shower. Had to call maintenance to repair.
Stayed 1 night in Nov 2024

4/10 Poor

Shana, Sedro Woolley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and play!
We’ve stayed here several times while in the Albuquerque area and we love it. Great environment, the rooms are very nice and comfortable and the staff is friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Dianna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st timer
The stay for 1 night was simply amazing. Although, when showering. I've notice the shower head water pressure was off and that the shower head would need replacement soon
Stayed 1 night in Nov 2024

10/10 Excellent

FRANCESCA

Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay anywhere else but here
Excellent all the way a little pricey but in my opinion worth it
Stayed 1 night in Nov 2024

10/10 Excellent

Gil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina

Stayed 1 night in Oct 2024

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a long time for the shower to warm up. But otherwise everything was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goos times!!!
The room was so nice and the view we had was so amazong!!! Also the food was super yummy, but we did have a little bit of a wait for our breakfast since they ran out of biscuits and gravy. Other than that it was a great spot.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the last time we stay at this hotel it was loud and terrible!
Stayed 1 night in Nov 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay wasn't as we thought as much as it costed we would expect more! No breakfast only at the restaurant always ran out of breakfast burritos at Starbucks gift shop the togo restaurant didn't open til 11 am! the bowling alley was fun but the employees are super unprofessional the arcade was under construction, pool was closed, and we left our keys in the room and they acted like we weren't even staying there they acted as if we were lying about the situation. We also made two night reservations and we had to change rooms the next day so we had to wait til 1:30 for the next room available. Also we forgot our big bottles of soaps in the room and they couldn't find them! and there was someones hair on the wall! last time we stay at the location especial that we came for the soccer tournament and they are a sponsor for that!

10/10 Excellent

Darlene

Stayed 1 night in Sep 2024

6/10 Okay

William

Stayed 1 night in Nov 2024

10/10 Excellent

Stanford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place to stay. I really enjoy staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Anessa

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good stay for somewhat new
Bed was so uncomfortable! Woke up at 4am and couldn’t go back to sleep, No food or entertainment available!
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our needs, modern, clean, great amenities, friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Oct 2024