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Hotel Ivory Playa Sports & Spa

3.0 star property
Beach aparthotel with 2 outdoor pools, near Playa de Muro
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ivory Playa Sports & Spa

Free WiFi, bed sheets
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Free WiFi, bed sheets
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Gym
  • Laundry

Explore the area

Map
Carretera de Arta (MA 12), Nº113, Alcúdia, Balearic Islands, 07408
  • Platja dels Francesos
    2 min walk
  • Playa de Muro
    9 min walk
  • Alcúdia Beach
    11 min walk
  • Palma de Mallorca (PMI)
    50 min drive

Room options

View all photos for Studio

Studio

Studio

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 room, street view (2+2)

Free WiFi, bed sheets

Apartment, 1 room, street view (2+2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Comfort Apartment, 1 Bedroom, Ocean View (2 People)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Ocean View (2 People)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Sea View (2 + 2)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Sea View (2 + 2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 People)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Lake View (2 People)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 room, street view (2+1)

Free WiFi, bed sheets

Apartment, 1 room, street view (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 + 2)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Lake View (2 + 2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, room (pool/garden view 2 Persons)

Terrace/patio

Apartment, room (pool/garden view 2 Persons)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Apartment, 1 Bedroom, Sea View (2 + 1)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Sea View (2 + 1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom, Lake View (2 + 1)

Free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Lake View (2 + 1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Aparment, 1 room, view to the street (2 Persons)

Free WiFi, bed sheets

Aparment, 1 room, view to the street (2 Persons)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 room, pool/garden view (2+2)

Apartment, 1 room, pool/garden view (2+2) | Exterior

Apartment, 1 room, pool/garden view (2+2)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 1 room pool/garden view (2+1)

Terrace/patio

Apartment, 1 room pool/garden view (2+1)

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, street view (1 Person )

Free WiFi, bed sheets

Studio, street view (1 Person )

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
  • 22 sq m
  • Studio
  • City view
  • Sleeps 1
  • 2 Single Beds

About the area

Alcúdia

A family-friendly stay in Alcúdia awaits you at Hotel Ivory Playa Sports & Spa. Within just a 15-minute stroll, you'll find popular places like Playa de Muro and Alcúdia Beach. Highlights at this beach aparthotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a furnished balcony or patio and free bottled water. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A hairdryer, free toiletries and a wardrobe or cupboard are also available. Limited housekeeping is available. .A day of pampering can include sports massages, body wraps and body scrubs along with access to the sauna and hot tub. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, free kids' club, 24-hour gym and outdoor tennis court. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Each morning buffet breakfast is served between 8:30 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Alcúdia aparthotel, you'll be 0.2 km (0.1 mi) from Platja dels Francesos and 2.6 km (1.6 mi) from Hidropark.
View more Aparthotels in AlcúdiaOpens in a new window

What's nearby

  • Playa de Muro - 9 min walk
  • Alcúdia Beach - 11 min walk
  • Albufera Natural Park - 3 min drive
  • Hidropark - 4 min drive
  • Alcúdia Port - 5 min drive

Getting around

  • Sa Pobla Station - 19 min drive
  • Palma de Mallorca (PMI) - 50 min drive

Restaurants

  • ‪Bellevue - ‬3 min drive
  • ‪L’Épicerie Alcudia - ‬2 min walk
  • ‪S'àmfora - ‬16 min walk
  • ‪El Loro Verde - ‬19 min walk
  • ‪Playero - ‬14 min walk

About this property

Hotel Ivory Playa Sports & Spa

Beach aparthotel with 2 outdoor pools, near Playa de Muro
Hotel Ivory Playa Sports & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a health club, and a hot tub are also featured at the family-friendly Hotel Ivory Playa Sports & Spa. Free self parking is available.

This 3-star Alcúdia aparthotel is smoke free.

  • 168 guestrooms or units
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Ivory Playa Sports & Spa offers 168 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Rooms open to furnished balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Catalan, Danish, English, French, German, Italian, Russian, Spanish

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 2 for 30 minutes)

Parking and transport

  • Free self parking on site

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 9.90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 21 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (limited availability)
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Health club
  • Outdoor tennis court
  • Parasailing
  • Scooter/moped rentals
  • Tennis lessons
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 168 units
  • Bicycle rentals
  • Bicycle storage
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21.0 per day.
  • Cots (infant beds) are available for EUR 4.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 9.90 for children
  • Fee for wired Internet in public areas: EUR 2.00 (for 30 minutes, rates may vary)
  • In-room safe fee: EUR 1.70 per day
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 21.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Ivory Playa Sports Alcudia
Hotel Ivory Playa Sports
Ivory Playa Sports Alcudia
Ivory Playa Sports
Hotel Ivory Playa Sports Spa
Ivory Sports & Spa Alcudia

Frequently asked questions

Is parking available at Hotel Ivory Playa Sports & Spa?

Yep, Hotel Ivory Playa Sports & Spa has a free self car park.

Are there any beaches close to Hotel Ivory Playa Sports & Spa?

Yep, Hotel Ivory Playa Sports & Spa is a short 9-minute walk from Playa de Muro. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hotel Ivory Playa Sports & Spa?

Yep, there is an onsite spa at Hotel Ivory Playa Sports & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hotel Ivory Playa Sports & Spa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Ivory Playa Sports & Spa?

Hotel Ivory Playa Sports & Spa features 2 outdoor pools, a full-service spa and a health club.

What makes Hotel Ivory Playa Sports & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Ivory Playa Sports & Spa.

Is Hotel Ivory Playa Sports & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Ivory Playa Sports & Spa is a hit with families.

Does Hotel Ivory Playa Sports & Spa serve breakfast?

Sure does, buffet breakfast is available daily between 8:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Ivory Playa Sports & Spa?

No, Hotel Ivory Playa Sports & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ivory Playa Sports & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Ivory Playa Sports & Spa?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Ivory Playa Sports & Spa?

No, pets are not allowed.

Is there a golf course on site at Hotel Ivory Playa Sports & Spa?

There is a golf course next to Hotel Ivory Playa Sports & Spa.

Hotel Ivory Playa Sports & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 266 reviews" "
Rating 8 - Good. 88 out of 266 reviews" "
Rating 6 - Okay. 11 out of 266 reviews" "
Rating 4 - Poor. 3 out of 266 reviews" "
Rating 2 - Terrible. 2 out of 266 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel kay

Liked: Cleanliness, property conditions & facilities
Lovely hotel , bit of pain getting beds by pool in morning having to que . staff and entertainment team were all very friendly and helpful ,the shows at the hotel were good entertainment team worked hard on those. Sometimes the service at pool bar was a little slow . Location to beach was amazing with direct access. No issues very clean looked after hotel
Stayed 7 nights in Jul 2024

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2024

2/10 Terrible

Annunziata

Travelled with family
Disliked: Cleanliness, room comfort
Rooms too old and the cleaning very superficial. The position close to the beach is a positive think but we have been negative impressed by the old style of the rooms and by its poor cleaning.
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location very nice people but it wasn’t for us. The positives - the location is amazing. Close to a stunning beach. The staff are lovely. The kids entertainers are especially good and had lots of lovely activities such as facepainting and bracelet making. The breakfast was really good. We are vegetarian but it was a good selection. The bad: The entertainment was insanely loud and went on until 1030 ever evening. They very kindly changed our room to one that was further away but it was still loud. Sitting on the balcony we had to shout to hear each other and it really ruined it for us. If you want somewhere with lots of entertainment and enjoy a lively atmosphere you will love it but it wasn't for us.
Stayed 6 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
A place to go back to...
This was an amazing beach front hotel. It was very well run and offered full and half board, massages, spa treatments, outdoor pools, including a heated one, and lots of other things. It was right across the street from a bicycle rental shop, which I used. I would love to stay there again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in a quieter part of town. However only 10 minutes taxi to the old town & port. Plenty of local restaurants that are great quality whilst being good value.
Stayed 7 nights in Apr 2024

10/10 Excellent

siddharth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quite a good base and very good accomodation with all the ameneties. Lots of restaurants with in 10-15 min walking, bike shop in front of hotel, lovely beach in 1-2 min walk behind the hotel and overall the self catering accomodation with very good room sizes.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maxine

Stayed 1 night in Mar 2024

10/10 Excellent

KEN, SASKATOON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Ivory is a great option in Alcudia. Close to a beautiful long beach, great pools and spa. The room was in great condition. Could not ask for more
Stayed 4 nights in Mar 2024

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My recent stay at this hotel was extremely disappointing. We had consistent issues with the smell in our room, which I would describe as sewer-like. It was impossible to ignore, and it made the entire stay unbearable. It seemed to get much worse when the AC was on. Considering we were staying during a heat wave with mid-90F heat, it was either have the windows/doors open and have an extremely hot room or run the A/C and try to ignore a sewer smell. Either way, it wasn't a room that anyone would want to be in. I think I talked to 5 different hotel workers about it and the manager. All agreed that it was an issue and they promised they would fix it every day when we were out and every day we would come back to the same issue. The smell always came back when the A/C was on for any length of time. We asked to switch rooms (always no, we couldn't) or asked them to either refund us the nights so we could stay elsewhere or have them book us elsewhere so we didn't have to stay in the stink. The answer was always no even though this seemed reasonable with such a big room issue. It wasn't until the 5th night that they could move us (the last night we were there). That room was fine but the sheer lack of care until night 5 was appalling. I would never stay here again as if you have an issue with a room, you will be out of luck. I wouldn't recommend anyone endure such an unpleasant stay and risk ruining your vacation here.

10/10 Excellent

Mohamed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
In summary, my time at Hotel Ivory Playa was nothing short of extraordinary. The exceptional food, breathtaking location, dedicated entertainment team, friendly staff, rejuvenating spa, and family-friendly atmosphere all contributed to an unforgettable experience. I wholeheartedly recommend this hotel to anyone seeking an exceptional and memorable vacation in Alcudia. Thank you, Hotel Ivory Playa, for creating memories that will be cherished for a lifetime.

10/10 Excellent

John

Liked: Cleanliness, room comfort
lovely hotel close to the beach. our room had sea views, bedroom with double bed a wardrobe, window with sea views. living room with kitchenette plus another wardrobe. Bathroom. All staff were friendly helpful.
Stayed 9 nights in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in May 2023

10/10 Excellent

Oyuna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, heated swimming pool, nice spa, nice kids club, overall would highly recommend
Stayed 1 night in Apr 2023

10/10 Excellent

Devyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Lovely area!
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Sep 2022

8/10 Good

Michael

Travelled with family
Disliked: Amenities
Lovely hotel. Couldn’t fault the atmosphere or staff. Location is poor. Restaurants around the hotel aren’t the best and the taxi situation is a joke. Nightmare going anyway decent at night. Ages waiting for a taxi to go or come home. Forget about the buses. Most are too full and won’t even stop. When you do eventually get on one the drivers are virtually all escaped lunatics who’ve never driven a bus before or interacted with anyone other than a psychiatric nurse. Mosquito’s are a big problem around here. My legs looks I’ve been shot by a high powered spud gun
Stayed 7 nights in Aug 2022

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel . Friendly staff . Clean rooms and surroundings . Great experience overall .
Stayed 6 nights in Aug 2022

8/10 Good

Emily

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

David

Liked: Cleanliness, room comfort
Lovely view from top floor across lake
Stayed 5 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice location, great to have spa facilities
My family and I stayed here the last week in October. It was clearly quieter at the hotel (and the resort - some restaurants were already closing), but we enjoyed our stay. The hotel is nice - great to have inclusive Spa facilities. It's very close to a beach - a few restaurants 10-15 minutes walk in either direction (towards Muro or the Port), though not much "right on the doorstep". It would be a long walk to Port d'Alcudia itself - we had a car, but you would probably want a taxi or bus if going out to eat every evening. We didn't eat in the hotel so can't comment on the food, but everything else was clean and efficient. Pool area was quiet - no need to "reserve" a lounger - though as it was later in the year the trees cast a lot of shade. Only downside was our room was right by the lifts - and the noise was awful (sounded like metal was banging against metal) - however they didn't seem to get used through the night so didn't really disturb us so I didn't seek a room change. The vantage from the room, in the corner overlooking the pool and stage, was nice - we could enjoy the entertainment on the comfort of our balcony. We would return to the hotel - for the price it has a lot going for it - and at the risk of repeating myself, having on-site Spa facilities was great to enable a relaxing holiday and a welcome break from the four walls at home!
Stayed 6 nights in Oct 2021

10/10 Excellent

Abbas, London

Travelled with group
Liked: Cleanliness, amenities
We visited Hotel ivory as part of a cycling trip and this has to be one of the best trips. The hotel was comfortable and right on the beach which was an absolute treat following the beautiful scenic cycling routes the island has to offer. The staff were so helpful and friendly, the pool and spa were amazing and a great bonus the room was spacious and clean. I'd like the hotel to offer more options for their breakfast to cater for vegetarians/vegans. The area around the hotel is busy and offers plenty of nice options for places to eat. The icing on the cake is the bike shop is directly opposite the hotel with facilities to store your bike overnight and good rental options. Highly recommend and we will definitely looking to return.
Stayed 4 nights in Aug 2018

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2020