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Four Seasons Hotel Alexandria at San Stefano

5.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Alexandria at San Stefano

Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
One Bedroom Sea View Villa with Private Pool | Balcony view
Outdoor banquet area
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
399 El Geish Road, San Stefano, Alexandria, 21599
  • Stanli Beach
    12 min walk
  • Stanley Bridge
    19 min walk
  • Smouha Sporting Club
    3 min drive
  • Alexandria (ALY-Alexandria Intl.)
    7 min drive

Room options

View all photos for Pool Terrace Room, King Bed

Terrace/patio

Pool Terrace Room, King Bed

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed - queen
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons, Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Four Seasons, Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Sofa bed - twin
  • 90 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Suite

Terrace/patio

Pool Terrace Suite

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
  • 146 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Room, Twin Beds

Terrace/patio

Pool Terrace Room, Twin Beds

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed - queen
  • 46 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for One Bedroom Deluxe Beach Suite

Desert view

One Bedroom Deluxe Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
Blackout curtains
  • 100 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Sea View Villa with Private Pool

Beach/ocean view

One Bedroom Sea View Villa with Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
Pillow menu
  • 207 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe Beach Suite

Desert view

Two Bedroom Deluxe Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
Blackout curtains
  • 150 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Sea View Villa with Private Pool

Beach/ocean view

Two Bedroom Sea View Villa with Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
Pillow menu
  • 429 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
  • 189 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior City View Room, King Bed

Superior City View Room, King Bed

Superior City View Room, King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Beach Suite

Desert view

Two Bedroom Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
Blackout curtains
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

View all photos for Three Bedroom Sea View Villa with Private Pool

Beach/ocean view

Three Bedroom Sea View Villa with Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
  • 466 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for One Bedroom Premium Beach Suite

Desert view

One Bedroom Premium Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
Blackout curtains
  • 127.9 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Beach Suite

Desert view

One Bedroom Beach Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
Blackout curtains
  • 83 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior City View Room, Twin Beds

Premium bedding, down duvets, minibar, in-room safe

Superior City View Room, Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 53 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Sea View Room, King Bed

Premium bedding, down duvets, minibar, in-room safe

Sea View Room, King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Sofa bed
Blackout curtains
  • 96 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Sea View Room, Twin Beds

City view

Sea View Room, Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
SUNRISE Alex Avenue Hotel
On private beach
Pool
Breakfast included
Spa
4.5 out of 5, Wonderful, (373)
The price is AU$164
for 1 night
includes taxes & fees
5 Dec - 6 Dec
SUNRISE Alex Avenue Hotel

About the area

Alexandria

Four Seasons Hotel Alexandria at San Stefano places you in the heart of Alexandria, connected to a shopping centre and 4.3 km (2.7 mi) from Bibliotheca Alexandrina. Highlights at this luxury hotel include 7 restaurants, 2 poolside bars and a full-service spa. .A relaxing day at SPA can include Thai massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Beach Restaurant, serves Mediterranean cuisine and is open for lunch and dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and indoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Buffet breakfast is available daily between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Sidi Jabir hotel include Alexandria Stadium and Roman Theatre.

What's nearby

  • Stanley Bridge - 19 min walk - 1.6 km
  • San Stefano Grand Plaza - 4 min drive - 3.9 km
  • Bibliotheca Alexandrina - 6 min drive - 5.4 km
  • Mamoura Beach - 7 min drive - 3.8 km
  • Montazah Palace - 13 min drive - 11.4 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 45 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬10 min walk
  • ‪هارديز - ‬9 min walk
  • ‪دومينوز بيتزا - ‬10 min walk
  • ‪البشبيشي - ‬13 min walk
  • ‪محسن كريم - ‬4 min walk

About this property

Four Seasons Hotel Alexandria at San Stefano

Hotel with private beach and full-service spa
Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Four Seasons Hotel Alexandria at San Stefano such as a complimentary children's club and an indoor pool.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, outdoor tennis courts and a 24-hour health club. For a fee, parking is available.

This 5-star Alexandria hotel is smoke free.

  • 118 guestrooms or units
  • 15 levels
  • 7 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
Four Seasons Hotel Alexandria at San Stefano offers 118 accommodations with DVD players and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Alexandria hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

SPA has 14 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 6 per night; includes in/out privileges)
  • Valet parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 7 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach Restaurant
  • Byblos
  • Kala Restaurant
  • Pool Bar and Grill
  • Stefano's

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Reflexology
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Self-parking fee: USD 6 per night (in/out privileges)
  • Valet parking fee: USD 6 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alexandria San Stefano
Four Seasons Alexandria San Stefano
Four Seasons Hotel Alexandria San Stefano
Four Seasons Hotel Stefano
Four Seasons Stefano
Four Seasons Hotel San Stefano
Four Seasons San Stefano
Four Seasons Hotel Alexandria at San Stefano Hotel
Four Seasons Hotel Alexandria at San Stefano Alexandria
Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Alexandria at San Stefano?

Four Seasons Hotel Alexandria at San Stefano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Alexandria at San Stefano?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Alexandria at San Stefano on 28 Nov 2024 start from AU$591.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Alexandria at San Stefano?

Yep, Four Seasons Hotel Alexandria at San Stefano has a self car park with in/out privileges for USD 6 per night.

Are there any beaches close to Four Seasons Hotel Alexandria at San Stefano?

Yep, Four Seasons Hotel Alexandria at San Stefano is a short 12-minute walk from Stanli Beach. Fun beach activities include volleyball and fishing.

Is there a spa on site at Four Seasons Hotel Alexandria at San Stefano?

Yep, SPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Four Seasons Hotel Alexandria at San Stefano have a pool?

Four Seasons Hotel Alexandria at San Stefano has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Four Seasons Hotel Alexandria at San Stefano?

Four Seasons Hotel Alexandria at San Stefano features a private beach, 2 poolside bars and a full-service spa. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Four Seasons Hotel Alexandria at San Stefano a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Four Seasons Hotel Alexandria at San Stefano.

Is Four Seasons Hotel Alexandria at San Stefano family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Four Seasons Hotel Alexandria at San Stefano is a hit with families.

Are there hot tubs in the rooms at Four Seasons Hotel Alexandria at San Stefano?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Hotel Alexandria at San Stefano serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Four Seasons Hotel Alexandria at San Stefano?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Four Seasons Hotel Alexandria at San Stefano?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Four Seasons Hotel Alexandria at San Stefano?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Alexandria at San Stefano?

Cats and dogs are welcome at Four Seasons Hotel Alexandria at San Stefano, with food and water bowls on offer.

Four Seasons Hotel Alexandria at San Stefano Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 207 out of 252 reviews" "
Rating 8 - Good. 32 out of 252 reviews" "
Rating 6 - Okay. 8 out of 252 reviews" "
Rating 4 - Poor. 2 out of 252 reviews" "
Rating 2 - Terrible. 3 out of 252 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

abdullah

Stayed 3 nights in Jul 2024

10/10 Excellent

nassar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family great view ocean
Stayed 2 nights in Jul 2024

10/10 Excellent

Alaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in the hotel exilent choice clean rooms, delicious breakfast, evening coffee shops, very secure and lots of things to do swim in beach or swim in one of the 3 swimming pools, play squash, use the fully equipped gym, sauna, jacuzzi and much more. The hotel has access to nice three floors mall.
Stayed 5 nights in Jul 2024

10/10 Excellent

tamer, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Yusuf

Stayed 2 nights in Jun 2024

10/10 Excellent

Elhamy

Travelled with family
Service staff were amazing, just as example, Islam and Abdrl Tawab @ the beach restaurant, were just pure joy and cheer.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shafik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Jun 2024

10/10 Excellent

Shareena, FARMINGDALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque property: lobby, hallways, rooms, the grounds, beach area and pools. Awesome ocean view, along with private, comfortable & well served beach area. Well spaced outdoor dining..along with attentive staff & accomodative staff, within their capacities, from front desk, to dining/restaurant manager when couple of snags occured but were quickly addressed.

10/10 Excellent

Fady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly amazing. Aside from the top notch luxury of the hotel, it’s wonderful to be right in the middle of the city while having a completely quiet private beach and different pools to choose from. Mall right in the hotel for shopping, Food was great and so was the staff at the fish restaurant, Moustafa, Malala, Yara, and Nivine. Also the bar by the salt water pool by the beach was such a nice place to hang out at with great service, Ramy Zaky, Ibrahim and Martina and all the staff there made us feel so welcome, comfortable, and having the best time while there. Their kindness, professionalism, and pleasant demeanor really made us fall in love with the hotel even more. My family and I decided after this trip that this spot will be our yearly summer vacation spot. It surpassed our expectations and anywhere we went to before. Keep up the great work
Stayed 3 nights in Jun 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond spectacular 😍
Best hotel in Alexandria Egypt true 5 plus stars
Stayed 1 night in Jun 2024

10/10 Excellent

AMR, Yorkton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice staff
Stayed 2 nights in May 2024

8/10 Good

Hessa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
overall experience was good
Stayed 3 nights in May 2024

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to San Stefano 4 Seasons multiple times within the last few years. It's pretty much the only choice if you are visiting Alexandria. Location, Amenities, Hospitality of staff, food...etc are all excellent. The view is just charming. Very well maintained. Highly recommended.
Stayed 5 nights in Mar 2024

10/10 Excellent

FAHAD

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This is is our thid time here.
Amazing hotel. Great staff and very welcoming. Great location. Walk in to shoping mall. You will find every thing there. Sea view room very nice. We were 3 person. Breakfast was yummy and nice view .
Stayed 3 nights in Feb 2024

2/10 Terrible

Anisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I arrived and got out the car a child from the street grabbed my arm the staff did nothing but luckily the driver I was with spoke to the child. We went into the hotel the receptionist informed us breakfast in dollars. No one asked to take our luggage to the room and so we were about to take it our self’s then noticed there was stairs so we asked someone to do it for us. Our room was fine even though the technology was outdated in terms of the tv being blurry and no usb plugs. We tried the Spa which I wish we hadn’t my mom got burnt in the steam The staff gave her cream and said they would follow up with a call to see how she was but they didn’t. I did speak to reception about this situation he also asked how was our stay. I explained that no one called to see how my mom was like they said and that the tv in my room does not work and I said technology was outdated. A electrician came he was not able to do anything because the Tv was ancient he said he would get a new one but he didn’t come in the morning. We had someone playing music in the room above at 2am in the morning I called room services and no one resolved it then had to call three other times for it to be resolved. There was no apology from the staff again. We did however go on there restaurants boat which I would highly recommend to have dinner as the staff are lovely there and a car will pick you from the hotel. All in all this hotel does not reflect the four season standard so I would avoid.
Stayed 1 night in Jan 2024

10/10 Excellent

Nudrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Staff was excellent especially Mirna at the front desk. Good variety and view at breakfast. Great view from room.
Stayed 2 nights in Jan 2024

8/10 Good

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Adel, Louisville

Stayed 3 nights in Dec 2023

10/10 Excellent

Hassan, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the meaning of a 5-star hotel. Once in a while they should offer promotions with lower rates... I think I would be very tempted to stay a full week or two with the family. But even a 2-day stay is quite the experience.
Stayed 1 night in Nov 2023

8/10 Good

Shannon L, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel seemed slightly older, but was very well kept. The hotel was clean. The beach and pool areas were very nice. The staff was top notch and the service was consistently excellent. Our only complaint was that we found every meal to be of poor quality: soggy lettuces, stale cereal, old eggs, everything seemed poorly and out-of-date in every dining venue. On the last day I became very sick. If you stay here, do not eat here.
Stayed 6 nights in Oct 2023

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the Mediterranean was spectacular
Stayed 2 nights in Oct 2023

10/10 Excellent

AVEDIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Vant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023