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Crowne Plaza Caparica Lisbon, an IHG Hotel

4.0 star property
Family-friendly Almada hotel in Caparica with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Caparica Lisbon, an IHG Hotel

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Beach nearby, beach shuttle, sun-loungers, beach umbrellas
Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
The price is AU$165
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Largo Aldeia Dos Capuchos, Costa De Caparica, Almada, 2825-017
  • Aldeia dos Capuchos Viewpoint
    2 min walk
  • Costa da Caparica Beach
    6 min drive
  • Jerónimos Monastery
    16 min drive
  • Lisbon (LIS-Humberto Delgado)
    27 min drive

Room options

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • 60 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
  • 60 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Balcony (Walk in Shower)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony (Walk in Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Interior)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

TRYP by Wyndham Lisboa Caparica Mar

Pool
Pet-friendly
Kids pool
Free WiFi
4.0 out of 5, Very good, (889)
The price is AU$147
for 1 night
includes taxes & fees
8 Jan - 9 Jan
TRYP by Wyndham Lisboa Caparica Mar

About the area

Almada

A family-friendly stay in Almada awaits you at Crowne Plaza Caparica Lisbon, an IHG Hotel. You'll be 16.3 km (10.1 mi) from Rossio Square and 15.6 km (9.7 mi) from Avenida da Liberdade. Highlights at this Art Deco hotel include 3 bars/lounges, a full-service spa and a golf course. .A relaxing visit to SPA can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Raimundo, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. Capa Rica is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club and gym. 3444 square feet (320 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free ferry terminal shuttle. .Within a 15-minute drive of this 4-property class Caparica hotel, attractions include Costa da Caparica Beach and Marquis of Pombal Square.

What's nearby

  • Costa da Caparica Beach - 6 min drive
  • Avenida da Liberdade - 14 min drive
  • Rossio Square - 15 min drive
  • Jerónimos Monastery - 16 min drive
  • Belém Tower - 16 min drive

Getting around

  • Universidade Station - 4 min drive
  • Pragal Station - 6 min drive
  • Lisbon (LIS-Humberto Delgado) - 27 min drive

Restaurants

  • ‪Warm Up - Bar, Unipessoal - ‬19 min walk
  • ‪O Veleiro - ‬3 min drive
  • ‪Café D. Jorge - ‬2 min drive
  • ‪Nova Perola - Actividades Hoteleiras - ‬2 min drive
  • ‪Lobby Bar - ‬1 min walk

About this property

Crowne Plaza Caparica Lisbon, an IHG Hotel

Family-friendly Almada hotel in Caparica with a full-service spa
Crowne Plaza Caparica Lisbon, an IHG Hotel offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 3444 square feet (320 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Crowne Plaza Caparica Lisbon, an IHG Hotel. A ferry terminal shuttle and a bus station shuttle are free. Free self parking is available. A complete renovation of Crowne Plaza Caparica Lisbon, an IHG Hotel was completed in December 2022.

Smoking is allowed in designated areas at this Art Deco Almada hotel.

  • 1 building
  • 227 guestrooms or units
  • 5 levels
  • 3 bars or lounges
  • 3444 sq ft of conference space
  • 320 sq. m of conference space
  • Built in 2007
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Caparica Lisbon, an IHG Hotel offers 227 accommodations with minibars and espresso makers. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Almada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

SPA has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free bus station shuttle
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Capa Rica
  • Lazy
  • Raimundo

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Optional golf privileges
  • Outdoor pool
  • Pilates classes
  • Playground
  • Private wine tours
  • Sauna
  • Steam room
  • TV in common areas
  • Vineyard
  • Wine tours
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number 694/RNET

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Meliá Aldeia dos Capuchos Almada
Alia dos Capuchos Aparthotel
Aldeia dos Capuchos Golf Almada
Aldeia dos Capuchos Golf Aparthotel
Aldeia dos Capuchos Golf Aparthotel Almada

Frequently asked questions

What is the cancellation policy at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Crowne Plaza Caparica Lisbon, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Caparica Lisbon, an IHG Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Caparica Lisbon, an IHG Hotel on 12 Jan 2025 start from AU$164.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Yep, Crowne Plaza Caparica Lisbon, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Crowne Plaza Caparica Lisbon, an IHG Hotel?

The closest beach to Crowne Plaza Caparica Lisbon, an IHG Hotel is Costa da Caparica Beach (2 km).

Is there a spa on site at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Yep, SPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Crowne Plaza Caparica Lisbon, an IHG Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Crowne Plaza Caparica Lisbon, an IHG Hotel features a full-service spa, a vineyard and a health club. All guestrooms come with 24-hour room service and espresso makers.

What makes Crowne Plaza Caparica Lisbon, an IHG Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Caparica Lisbon, an IHG Hotel.

Is Crowne Plaza Caparica Lisbon, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and baby baths in the guestrooms, it's no surprise that Crowne Plaza Caparica Lisbon, an IHG Hotel is a hit with families.

Does Crowne Plaza Caparica Lisbon, an IHG Hotel serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Caparica Lisbon, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Yep, they've got a beach bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Cats and dogs are welcome at Crowne Plaza Caparica Lisbon, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Is there a golf course on site at Crowne Plaza Caparica Lisbon, an IHG Hotel?

Yep, Crowne Plaza Caparica Lisbon, an IHG Hotel has a 9-hole golf course. A golf driving range, golf lessons, golf clubs and a clubhouse are also available.

Crowne Plaza Caparica Lisbon, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 195 reviews" "
Rating 8 - Good. 38 out of 195 reviews" "
Rating 6 - Okay. 14 out of 195 reviews" "
Rating 4 - Poor. 2 out of 195 reviews" "
Rating 2 - Terrible. 5 out of 195 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Celia

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Domenic

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Dining service was poor. It took approximately 1 hour after we had placed our order to be served.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Nice suites, large balcony. Great buffet breakfast. However, need to take ubers to get to town, but they are cost effective.
Stayed 8 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a week and enjoyed every minute. The staff are, without exception, amazing, nothing is too much trouble, they are friendly and helpful and great for local recommendations. The hotel is clean throughout and we really enjoyed the massive choice of breakfast items available each morning. It is a little out the way but there is a regular free shuttle bus into Caparica and we found Uber’s to Lisbon cheap and quick. We used the spa for a massage which was also fabulous and reasonably priced. Would recommend!
Stayed 7 nights in Aug 2024

10/10 Excellent

Salma

Stayed 3 nights in Aug 2024

2/10 Terrible

Ram

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading ‘Accessible’ Room with Unhelpful Staff
I booked a wheelchair-accessible room, only to find that the bathroom didn’t even have a shower chair. Do they expect wheelchair users to magically no longer need assistance when showering? When I asked the front desk for a shower chair, the receptionist rudely informed me that the hotel only has one chair for the entire property, and it was already in use by another guest. When I asked if I could use one of the balcony chairs instead, she said they would have to charge me for it because it wasn’t designed for showers. Despite my stay lasting seven days, they never managed to provide a shower chair. The staff showed no empathy or willingness to help make alternative arrangements. To top it off, the room was misleadingly advertised as accessible, but it clearly did not meet accessibility standards.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mauro

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

6/10 Okay

Nick

Liked: Cleanliness, room comfort
Nice hotel, needs some work
This is overall a nice hotel, with modern rooms. However the maintenance and service could do with some improvement. On arrival, our bathroom sink was blocked and a light was not working. It took a day to have these resolved. Throughout the whole stay, the TV wasn't working properly - it took over a minute for each channel to show up when flipping channels. We also had a coffee machine in the room, that needed us to ask every day at reception for it to be replenished, as they otherwise forgot to fill the pods. Weirdly for a busy 4-star hotel in peak season, their bar closes at 11, and room service at midnight. It's a surprise they don't have 24hr room service.
Stayed 8 nights in Jul 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel, beaucoup de chaises au bord de la piscine. Menu varié au restaurant. Très bien en général.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Barry

Stayed 7 nights in Jul 2024

8/10 Good

Angelo Arteaga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very specious rooms
Stayed 5 nights in Jul 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this hotel. I would definitely consider coming back , the only thing it was a bit loud too many kids because we had the ocean view facing the swimming pool . We had a great time staying there.
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Daryl

Stayed 6 nights in Jul 2024

10/10 Excellent

NICHOLA

Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Telmo, PAWTUCKET

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location with beaches right down the road and Lisbon not that far.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Property conditions & facilities
Very nice lobby , staff very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Regina

Travelled with group
Amazing hotel. Excellent amenities like in door and outdoor pools, gym, spacious restaurant with overwhelming choices. Great staff and free parking. I was able to charge my electric rental car easily. The rates were reasonable for what I received. Overall great hotel and location.
Stayed 1 night in Jul 2024

10/10 Excellent

Yasmin

Stayed 3 nights in Jul 2024

10/10 Excellent

kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Jul 2024

10/10 Excellent

ROSARIO ANNA, VALENCIA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best decision ever to stay in this place during our short stay in Portugal
Stayed 2 nights in Jun 2024

10/10 Excellent

sylvia

Travelled with family
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is a beautiful property. I think they are under staffed. We ordered food at the restaurant and waited over 1 hour and 15 minutes to get food. Then the Brownie dessert was described as brownie with vanilla ice cream and banana foster but it came out with Strawberry ice bream and I think some berried (no Banana foster). The brownie was cold and the food was mediocre at best.
Stayed 1 night in May 2024