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Dormy Inn Kumamoto Natural Hot Spring

3.0 star property
Hotel with spa services, near Kumamoto Castle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dormy Inn Kumamoto Natural Hot Spring

Hot springs
Lobby
Premium bedding, down duvets, blackout curtains, iron/ironing board
Breakfast served
Deep-tissue massages, reflexology, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3-1 Karashima-Cho, Kumamoto, Kumamoto-ken, 860-0804
  • Kumamoto-jo Hall
    1 min walk
  • Sakura Machi Kumamoto
    4 min walk
  • Shinshigai Shotengai
    7 min walk
  • Kumamoto (KMJ)
    55 min drive

Room options

View all photos for Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm) [Late Check Out 1PM]

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (28.1sqm) [Late Check Out 1PM]

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Run of House, Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Run of House, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • Sleeps 3
  • 1 Single Bed

View all photos for Double Room, Non Smoking (Single Use, No Housekeeping Service)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (Single Use, No Housekeeping Service)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm) [Late Check Out 1PM]

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm) [Late Check Out 1PM]

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Smoking Floor Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Floor Queen Room, Non Smoking (17.2sqm) [Late Check Out 1PM]

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking FLR Double Room, Non Smoking (14.3-.7m2) [Late Check Out 1PM]

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Shower, hair dryer, bidet, towels

Double Room, Non Smoking (14.3-14.7sqm,Single Use)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking without Cleaning Service (29.7sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 30 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Moderate Twin Room, Non Smoking without Cleaning Service (22.4-23.0sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Double Room, Non Smoking (14.3-14.7sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Smoking Booth Floor Queen Room, Non Smoking (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Smoking Booth Floor Queen Room, Non Smoking (17.2sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking without Cleaning Service (28.1sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Queen Room, Non Smoking (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking (17.2sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Moderate Double Room, Non Smoking without Cleaning Service (14.3-14.7sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking without Cleaning Service

Premium bedding, down duvets, blackout curtains, iron/ironing board

Run of House, Non Smoking without Cleaning Service

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room, Non Smoking without Cleaning Service (17.2sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Western Room, Non Smoking (29.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Japanese Western Room, Non Smoking (29.7sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 29.8 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Double Room, Non Smoking (14.3-14.7sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Double Room, Non Smoking (14.3-14.7sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (22.4-23.0sqm)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room, Non Smoking (22.4-23.0sqm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room Non smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Non smoking

Lobby

Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Twin Room-Non-Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Universal Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Room

Lobby

Japanese Western Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Twin Room - Non Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room - Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Twin Room Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room-Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room Smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Smoking

Lobby

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room Non smoking

Premium bedding, down duvets, blackout curtains, iron/ironing board

Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

THE BLOSSOM KUMAMOTO

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1205)
The price is AU$206
for 1 night
includes taxes & fees
9 Dec - 10 Dec
THE BLOSSOM KUMAMOTO

About the area

Kumamoto

Dormy Inn Kumamoto Natural Hot Spring puts you in the heart of Kumamoto, within steps of Kumamoto-jo Hall and Sakura Machi Kumamoto. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering can include deep-tissue massages and reflexology. The buffet restaurant, Hatago, is open for breakfast. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Near this 3-property class Chuo Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Kumamoto-jo Hall - 1 min walk - 0.1 km
  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto City Hall - 9 min walk - 0.8 km
  • Kumamoto Castle - 15 min walk - 1.3 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.4 km

Getting around

  • Kumamoto Station - 2 min drive
  • Kumamoto (KMJ) - 55 min drive

Restaurants

  • ‪牛深丸 - ‬1 min walk
  • ‪利久 - ‬3 min walk
  • ‪くまBAR - ‬5 min walk
  • ‪秀ちゃんラーメン - ‬2 min walk
  • ‪CHASEN CAFE - ‬3 min walk

About this property

Dormy Inn Kumamoto Natural Hot Spring

Hotel with spa services, near Kumamoto Castle
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Kumamoto Natural Hot Spring offers its guests hot springs. Spa services, a vending machine, and laundry facilities are also featured at Dormy Inn Kumamoto Natural Hot Spring. For a fee, parking is available.
  • 1 building
  • 291 guestrooms or units
  • 13 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Dining venue
Dormy Inn Kumamoto Natural Hot Spring offers 291 air-conditioned accommodations with a hairdryer and blackout curtains. Beds feature down duvets and premium bedding. 26-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Restaurants on site

  • Hatago

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Spa

  • Deep-tissue massages
  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Self-parking fee: JPY 1200 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Kumamoto Natural Hot Spring Hotel
Dormy Inn Kumamoto Natural Hot Spring Kumamoto
Dormy Kumamoto
Kumamoto Dormy Inn
Dormy Hotel Kumamoto
Dormy Inn Kumamoto Natural Hot Spring Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Dormy Inn Kumamoto Natural Hot Spring?

Dormy Inn Kumamoto Natural Hot Spring offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dormy Inn Kumamoto Natural Hot Spring?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Dormy Inn Kumamoto Natural Hot Spring on 12 Dec 2024 start from AU$122.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dormy Inn Kumamoto Natural Hot Spring?

Yep, Dormy Inn Kumamoto Natural Hot Spring has a self car park with in/out privileges for JPY 1200 per night.

Is there a spa on site at Dormy Inn Kumamoto Natural Hot Spring?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Dormy Inn Kumamoto Natural Hot Spring serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Dormy Inn Kumamoto Natural Hot Spring?

No, Dormy Inn Kumamoto Natural Hot Spring does not offer an airport shuttle service.

Is there a bar or restaurant at Dormy Inn Kumamoto Natural Hot Spring?

Yep, you can grab a meal at Dormy Inn Kumamoto Natural Hot Spring's onsite restaurant.

What time are check-in & check-out at Dormy Inn Kumamoto Natural Hot Spring?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Dormy Inn Kumamoto Natural Hot Spring?

No, pets are not allowed.

Dormy Inn Kumamoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 62 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of interesting freebies, worth to stay
Stayed 1 night in Aug 2024

8/10 Good

Thanh, Mentone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would generally stay at Dormy Inn for their natural onsen and be happy with their services & facilities. It has met our requirements this time (good location close to public transport, shops, restaurants, quiet, good breakfast, communal laundry, etc). Somehow this was the first time that we encountered an issue with the Dormy Inn (or any other hotels for that matter): there was pretty bad sewerage smell in the bathroom (we were in room 612). As we only stayed for a couple of nights, we didn't bother reporting the issue or asking to change room. Other than that, it'd have been a very nice stay.
Stayed 3 nights in Jun 2024

8/10 Good

SOON

Liked: Cleanliness, room comfort
No recognition for Gold members in Japan. No upgrades, no early checkins or welcome gifts
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, near amenities
Paid parking. Convenient walking location to numerous shops and restaurants. Also free ramen, popsicles, probiotic drink.
Stayed 1 night in Jun 2024

8/10 Good

Yiu Pun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Merry

Stayed 1 night in Jun 2024

10/10 Excellent

Deng Kiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

yuru

Liked: Cleanliness, staff & service, property conditions & facilities
Great spring water
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Japan
I stay here so often that I should enquire about an apartment. Friendly staff who are very personable and kind. Kumamoto is the nicest place in the world 😍
Stayed 4 nights in Mar 2024

10/10 Excellent

Nancy

Stayed 8 nights in Mar 2024

10/10 Excellent

Yi Ching

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The washroom is old.
Stayed 2 nights in Mar 2024

4/10 Poor

patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Roia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the extras!
We loved the little extras: laundry facilities, popsicles, ramen. The room was comfortable except for the hard pillows. But overall terrific.
Stayed 1 night in Mar 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Rooms are comfortable. Staff are friendly and helpful. Self-serve Laundry is a plus. I would stay here again.
Stayed 5 nights in Mar 2024

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was spacious and the onsen was good.
Stayed 1 night in Mar 2024

10/10 Excellent

CHUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Zhang

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small, nice breakfast, free noodle and ice cream, good onsen indoor and outdoor, and very convenient location. Overall not bad choice.
Stayed 1 night in Dec 2023

10/10 Excellent

Philip K H

Liked: Cleanliness, staff & service
Lots of free goodies. Only room not so spacious.
Stayed 1 night in Nov 2023

8/10 Good

Donna

Stayed 2 nights in Sep 2023

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great spot to enjoy the sites of Kumamoto in the day and relax with a comfortable onsen at night. Sakaramachi and Shinshigai is also within walking distance so there is no need to worry about finidng a restaurant nearby.
Stayed 4 nights in Sep 2023

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Aug 2023

10/10 Excellent

Ottavio, Bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. So convenient. Excellent service and accommodations.
Stayed 9 nights in Aug 2023

10/10 Excellent

Jiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Every hotel stuff is polite and kind. Late night complimentary noodle service was impressive.
Stayed 3 nights in Aug 2023