6/10 Okay
Sean
Business traveller
4 Aug 2024
Liked: Staff & service
Pretty average hotel, across the highway from a mall. The in-hotel restaurant has good service but the prices are a bit high and the quality of the food leaves a lot to be desired.
I had dinner there three times, and at least twice my food was simply something that had been cooked before, then microwaved or flash-heated. My final night there I had the lasagne. The top layer of cheese was so hard I couldn't cut it with a knife. I pointed this out to the waiter. He returned saying that the kitchen told him that "sometimes the cheese gets hard if you don't eat it quickly enough after it comes out of the oven." I've worked in kitchens—it was typical of cheese that had been heated and reheated. Not worth arguing over. Despite half the dish being inedible, no discount was offered.
There's an ATM in the lobby, but the bank fee on it is ridiculously high. Go across the street to the mall. There are several banks that offer better exchange rates and lower (or no) fees.
It didn't seem that the staff was too on top of things. On one afternoon, I passed a half-eaten hamburger lying on the handicapped ramp leading up to the elevators. Later that evening I went downstairs to the restaurant. The burger was still there (it had been stepped on though) and it hadn't been cleaned up by the time I finished my dinner.
Sean
Stayed 4 nights in Jul 2024