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Jade Mountain Resort

5.0 star property
Beach spa retreat, walking distance from Anse Chastanet Beach
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Jade Mountain Resort

Lobby
Suite (Galaxy, piton view)
On the beach, scuba diving, snorkelling, windsurfing
Property grounds
Suite (Moon) | View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
1000 Anse Chastanet Road, Soufriere, 00000
  • Anse Chastanet Beach
    5 min walk
  • Anse Mamin Beach
    13 min walk
  • Church of the Assumption
    5 min drive
  • Vieux Fort (UVF-Hewanorra Intl.)
    75 min drive

Room options

View all photos for Suite (Star)

Suite (Star)

Suite (Star)

Highlights

Patio
Separate sitting area
Individually decorated
Private pool
Fridge
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Moon)

Suite (Moon)

Suite (Moon)

Highlights

Patio
Separate sitting area
Individually decorated
Private pool
Fridge
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 148 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sun)

Suite (Sun) | Infinity pool

Suite (Sun)

Highlights

Patio
Separate sitting area
Individually decorated
Private pool
Fridge
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 185 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sky)

Suite (Sky)

Suite (Sky)

Highlights

Patio
Separate sitting area
Individually decorated
Private indoor hot tub
Fridge
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 153 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Galaxy, piton view)

Suite (Galaxy, piton view)

Suite (Galaxy, piton view)

Highlights

Patio
Separate sitting area
Individually decorated
Fridge
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Egyptian cotton bed sheets
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Beach
Sugar Beach, A Viceroy Resort
Pool
Spa
Pet-friendly
Parking included
4.8 out of 5, Exceptional, (473)
The price is AU$1,198
for 1 night
includes taxes & fees
13 Oct - 14 Oct
Sugar Beach, A Viceroy Resort

About the area

Soufriere

A luxury stay in Soufriere awaits you at Jade Mountain Resort, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within a 5-minute stroll you'll find Anse Chastanet Beach and Anse Mamin Beach within a 15-minute walk. Highlights at this beachfront resort include 4 restaurants, 2 beach bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The restaurant, Jade Mountain Club, is open for breakfast, lunch and dinner. With 3 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and outdoor tennis court. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Soufriere resort include Sulphur Springs and Soufriere Drive In Volcano.
View more Resorts in SoufriereOpens in a new window

What's nearby

  • Anse Chastanet Beach - 5 min walk
  • Anse Mamin Beach - 13 min walk
  • Sulphur Springs - 13 min drive
  • Petit Piton - 13 min drive
  • Gros Piton - 20 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 75 min drive

Restaurants

  • ‪The Beacon Restaurant - ‬10 min drive
  • ‪Waterfront De Belle View Restaurant and Bar - ‬7 min drive
  • ‪Petit Peak Restaurant & Bar - ‬7 min drive
  • ‪Mango Tree - ‬10 min drive
  • ‪The Terrace - ‬15 min drive

About this property

Jade Mountain Resort

Beach spa retreat, walking distance from Anse Chastanet Beach
Some rates at Jade Mountain Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Jade Mountain Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and a library are also featured at the luxury Jade Mountain Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Jade Mountain Resort was completed in August 2023.

This 5-star Soufriere resort is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Built in 2006
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • No smoking on site
Jade Mountain Resort offers 29 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to patios. This individually decorated accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in August 2023.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Jade Mountain Resort is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: USD 33.60 to 43.20 per person
  • 2 beach bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Apsara at ANSE CHASTANET
  • Balawoo at ANSE CHASTANET
  • Emerald Vegan Restaurant
  • Jade Mountain Club

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Dock
  • Garden
  • On the beach
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jade Mountain Resort

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 33.60 to 43.20 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 16 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jade Mountain
Jade Mountain Resort
Jade Mountain Resort Soufriere
Jade Mountain Soufriere
Hotel Jade Mountain
Jade Mountain Hotel
Jade Mountain Resort St. Lucia/Soufriere
Jade Mountain St Lucia
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Hotel Jade Mountain
Jade Mountain Resort Resort
Jade Mountain Resort Soufriere
Jade Mountain Resort Resort Soufriere

Frequently asked questions

What is the cancellation policy at Jade Mountain Resort?

Jade Mountain Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jade Mountain Resort?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Jade Mountain Resort on 5 Oct 2024 start from AU$2,529.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jade Mountain Resort?

Yep, Jade Mountain Resort has a free self car park.

Are there any beaches close to Jade Mountain Resort?

Yep, Jade Mountain Resort is a short 5-minute walk from Anse Chastanet Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find water sports equipment and boat tours.

Is there a spa on site at Jade Mountain Resort?

Yep, there is an onsite spa at Jade Mountain Resort. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Jade Mountain Resort have a pool?

Jade Mountain Resort has an outdoor pool.

What luxury perks are available at Jade Mountain Resort?

Jade Mountain Resort features 2 beach bars, a full-service spa and an outdoor pool. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Jade Mountain Resort a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Jade Mountain Resort.

Are there hot tubs in the rooms at Jade Mountain Resort?

No, but there are Jetted bath in the guestrooms.

Does Jade Mountain Resort serve breakfast?

You bet, full brekkie is on offer daily.

Is there a free airport shuttle available at Jade Mountain Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Jade Mountain Resort?

Relax with a coldie at the 2 beach bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Jade Mountain Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Jade Mountain Resort?

No, pets and service animals are not allowed.

Jade Mountain Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 188 out of 206 reviews" "
Rating 8 - Good. 7 out of 206 reviews" "
Rating 6 - Okay. 4 out of 206 reviews" "
Rating 4 - Poor. 4 out of 206 reviews" "
Rating 2 - Terrible. 3 out of 206 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Would definitely come again and the butler was great!
Stayed 2 nights in Jun 2024

10/10 Excellent

taha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ideal spot for honey moon or celebrating special occasion with significant other. My wife and I came for our 10 year anniversary and scheduled a photo shoot on the premises. The rooms were surreal. I would highly recommend opting for the room with pool. Stunning views and more spacious room. All in all an Amazing experience from start to finish, highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class views from hotel room!
Stayed 8 nights in Mar 2024

10/10 Excellent

Dominique

Stayed 5 nights in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and beautiful location. Lots of additional activities to do included at the hotel!
Stayed 6 nights in Oct 2023

10/10 Excellent

Janet Lynn

Stayed 5 nights in Jan 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prestige property that's managed by amazing people at every level.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joachim, Hoover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

jon

Travelled with partner
Liked: Cleanliness, staff & service
We didn’t leave the room during our stay. Why would we? With a room with a pool, a view to match anywhere on the planet and 24 hour butler service, we just took it all in! It’s excessively rare when a hotel taps into one’s imagination. Jade Mountain is the closest thing to paradise we ever experienced. A !
Stayed 1 night in May 2023

10/10 Excellent

Thayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning and amazing service.
Stayed 5 nights in Aug 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique: This place has the most beautiful views. By far the best on the island. You also get a Major domo which is a Butler to act as your fairy godmother and plan everything for you. I did not even need to think. What I liked: Their level of professionalism was over the top and they were superb in waiting on us. It was the best treatment ever and I didn't have to lift a finger, work up a sweat, they just did everything and were great all around. The food was moderately priced and had great quality and variety. Just outstanding all around and the experience was like no other. I came in hungry and they already had food there and just like they were mind readers. This place with the views, the service, the food was excellent. Dislikes: I did not like the mosquitos. I got bit twice. The rooms have 3 walls, so where the fourth wall would be opened up to the elements. It is beautiful yes, but I would've preferred an option of having blinds because at night when we turned on the lights, moths plagued the place. The mosquitos loved the bathroom, and sometimes it got really hot even with all the fans present. The sun flooded into the room at 5:30 am and the birds sounded like something from the Jurassic period. Again, an option for shades and protection from the outside elements would've been a better option. Overall, a place worth visiting and just a great experience. You are one with nature and everything on the resort was beautiful and something from a dream.
Stayed 2 nights in Jun 2022

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate quality, the staff, food, views, and overall experience at some special level well beyond happy smile face I would want to rate it even higher than that. The end-to-end experience at Jade Mountain is nothing short of elite and spectacular. Some examples - the butler crew is immediately attentive. A step beyond the typical concierge. We needed super glue. One of the butlers went to town to get us some. We needed the front door dead bolt un-jammed. Our butler escorted t maintenance and was there to make sure the job was done right. We saw a piece of art we wanted to purchase but ran out of time to get back to the gallery. No worry, the butler crew coordinated the pickup, the purchase, and the wrapping at the last minute of our stay. While there is so much to write about Jade Mountain, the staff really add that finishing touch. Anything to not like? Just a couple. The resort is about a 35 min ride off a winding dirt and gravel road. There’s something nice about the seclusion but also something a bit unnerving at times. just be ready to feel like you’ve made it when in fact there’s still a good bit to go. LOL. The grounds are a bit of a labyrinth and can be confusing. We stayed on the lower level the first 2 nights, and wished there was an elevator to get back up to the top level. All in all, we had a time to remember that we will never forget. Thank your Jade Mountain!
Stayed 3 nights in Mar 2022

10/10 Excellent

Steven, Plattsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views, location, and staff. Could not have asked for a better place to have our Honeymoon.
Stayed 5 nights in Nov 2021

10/10 Excellent

Baton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2021

10/10 Excellent

earnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view, the infinity pool, all the island, the beaches and the foodd, it was paradise, love the place, will definitely be back
Stayed 8 nights in Aug 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Place in St. Lucia
This was our second visit to Jade Mountain and it was just as amazing as the first time two years ago. The covid protocols are in full effect but highly nuanced and subtle in how it's applied. The service provided by our Major Domos was exceptional. A minor issue associated with the Spa was managed immediately and to great satisfaction.
Stayed 8 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.
Stayed 1 night in Jun 2021

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration
This hotel is an architectural marvel. Spectacularly beautiful views. Very friendly staff. Because the rooms are open to environment you really get to enjoy the sights and sounds of the surroundings. Been very fortunate to travel around the world to several beautiful properties and this rates right up there. Very unique experience.
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, ok service
Hotel is absolutely breath taking. The service however we found very disappointing given the price point. We were told it would be no problem booking any of the excursions we wanted to do, then when we would request to book them were told they were all completely full. Just wish they would have been more honest from the beginning on availability so we would have booked our excursions sooner. Also were told the earliest dinner reservations we could do each night were 8:30PM, we walked in at 6:30PM every night and the restaurant was completely empty....
Stayed 3 nights in May 2021

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021

10/10 Excellent

Joshua, Indiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every little aspect and detail of this resort is absolutely amazing. This is not a resort chain. Jade is totally unique to itself and is an experience as a whole. The views from our room were so breath taking my wife literally cried upon entering our room. Excellence from the staff and entire stay!
Stayed 4 nights in Jan 2021