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NH Collection Medellín Royal

5.0 star property
Luxury hotel connected to a shopping centre in Medellín with a full-service spa

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Exterior
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AU$151
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪3 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • Poblado Park
    ‪19 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 33.1 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Medellín

You'll be connected to a shopping centre at NH Collection Medellín Royal, and within a 20-minute stroll of popular places like Santafé Mall and Poblado Park. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Wellness Spa can include massages, facials and aromatherapy. The restaurant, Cygnus, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 97 square feet (9 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 30-minute walk of this 5-property class El Poblado hotel include Lleras Park and El Tesoro Shopping Park.

What's nearby

  • Santafé Mall - 3 min walk - 0.3 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Poblado Park - 19 min walk - 1.6 km
  • Lleras Park - 3 min drive - 2.1 km
  • El Tesoro Shopping Park - 3 min drive - 2.6 km

Getting around

  • Aguacatala Station - 17 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

Luxury hotel connected to a shopping centre in Medellín with a full-service spa
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 97 square feet (9 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 11 levels
  • Conference rooms
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

English, Spanish

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Dann Carlton Medellin Hotel

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  • Hot tub
  • Breakfast included
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The price is AU$116
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

What is the cancellation policy at NH Collection Medellín Royal?

NH Collection Medellín Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Medellín Royal?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on 20 Apr 2025 start from AU$150.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Medellín Royal?

Yep, NH Collection Medellín Royal has a free self car park.

Is there a spa on site at NH Collection Medellín Royal?

Yep, Wellness Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does NH Collection Medellín Royal have a pool?

NH Collection Medellín Royal has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is NH Collection Medellín Royal family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that NH Collection Medellín Royal is a hit with families.

Does NH Collection Medellín Royal serve breakfast?

Yeah, buffet breakfast is available weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at NH Collection Medellín Royal?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Medellín Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at NH Collection Medellín Royal?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 155 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Juliana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 5 star hotel at all. Holiday inn 2 star hotels are in better shape and offer to clients than this hotel. Not worth paying the “5 star” price. Beds are also super cheap and uncomfortable
Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amazing customer service.
Stayed 1 night in Jan 2025

8/10 Good

RAFAEL

Stayed 2 nights in Jan 2025

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, a nice hotel. But you need to improve the rooms soundproofing. Fortunately I didn’t hear too much noise because my floor wasn’t fully booked, but you could easily tell what others were speaking in the hall, or hear coughing in other rooms. The crib we were provided smelled..
Stayed 6 nights in Jan 2025

8/10 Good

Murray

Great location. Clean.
Stayed 7 nights in Jan 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

mario

Stayed 5 nights in Dec 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel steps to dining and shopping areas, feel free to walk around the neighborhood .
Stayed 4 nights in Dec 2024

8/10 Good

Beena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel slightly dated but good location, walkable to many restaurants and shopping area in El poblado. Good selection of foods for breakfast and nice gym. Staff very friendly and helpful.
Stayed 4 nights in Dec 2024

4/10 Poor

Ethsel

Liked: Cleanliness, amenities, property conditions & facilities
I have an ongoing complaint and claim. Bellboy accidentally broke my luggage handle. Management first ignored my complaints. Afterwards refused to share security camera footage showing incident.
Stayed 8 nights in Dec 2024

10/10 Excellent

Viet

Stayed 4 nights in Dec 2024

8/10 Good

Elmer, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and fríendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the NH Collection Medellin Royal was good. The friendly staff, especially Marcos and Carlos hotel security, made us feel right at home. The rooms were spotlessly clean, and the beds had an extra firm (hard) mattress, so when we mentioned it to the front desk on the last night of our stay of a total of 7 days, they provided us with a Mattress Topper, improving the hardness of this a little and modern decor. We particularly loved the convenient location, just a short walk from the city's main attractions. The breakfast buffet has a limited variety of foods. We would recommend this hotel to anyone visiting Medellin.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wonderful stay! The rooms are clean and well appointed. The hotel grounds are beautiful!!
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, efficient hotel with helpful staff and beautiful grounds, including a long outdoor pool for excellent lap swimming made this an excellent choice in among the safest and most attractive neighborhoods of Medellin.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 6 nights in Nov 2024

10/10 Excellent

Danny, Vega Baja

Stayed 3 nights in Nov 2024

10/10 Excellent

Monty Ray

Stayed 8 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness
Nice property y quiet area
Stayed 4 nights in Aug 2024

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 days in Medellin

Clinical, but a good location and nice big pool. Lacked soul.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Scottsdale

Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room quiet and comfortable, the restaurant and bar really good, easy transportation and near to Shopping Mall and many restaurants
Stayed 7 nights in Nov 2024

4/10 Poor

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock chain not working .Door doesnt really fit fra.e.Beds uncomfortable.Evrrything run down Breakfast way over priced.Oyhers have for free Had to walk up hill to hotel.Carpets dingy I styed here before but never again.
Stayed 1 night in Nov 2024