10/10 Excellent
Sandra
5 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and the staff was kind, they have an English version of the hotel information sheet as well.
The clinic is also staffed with kind counselors, and they were open to listening to my situation and willing to use translators to make sure we both had a good understanding.
The spa session was marvelous, and I could tell the masseur was well practiced. The atmosphere was soothing and I enjoyed the scent of the oils that were used.
The yoga session afterwards also helped loosen my muscles, and the instructor included some English instructors alongside the Japanese ones.
The public hot springs are free, and they also have private ones for a fee. I tried both and loved them. The water temperature was great for soothing away the stress of a busy life and the private one even included some snacks and drink.
The restaurant has a nice view, and I could tell the chefs took care when making each individual meal during dinner. The breakfast buffet had a good spread as well
The room was clean and very comfortable, with several amenities included. The room I booked was one with a long desk facing the window, which offered an amazing sunset view.
Altogether, this is a very clean and lavish hotel with fantastic services and a kind and understanding staff. With a convenient location close to transportation options like the train, taxis, and buses, this is definitely a hotel I will come back to.
Sandra
Stayed 1 night in Aug 2024