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Hotel Carrizal Spa

3.0 star property
Family-friendly hotel with 2 restaurants and 8 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carrizal Spa

Hot springs
Chapel
Superior Room
Business centre
Billiards

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Pool
    Pool
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
The price is AU$109
includes taxes & fees
29 Nov - 30 Nov

Explore the area

Map
Domicilio Conocido S/N, Congregacion Aguacaliente, Apazapan, VER, 91647
  • Chachalacas Beach
    39 min drive
  • Plaza Las Americas Mall
    40 min drive
  • Xalapa Cathedral
    44 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    43 min drive

Room options

View all photos for Campestre

Campestre

Campestre

Highlights

Garden
Air conditioning
Free cots/infant beds
Ceiling fan
Blackout curtains
Private bathroom
Wardrobe
In-room massage
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Garden
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Wardrobe
In-room massage
  • Sleeps 4
  • 2 Double Beds

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About the area

Apazapan

A family-friendly stay in Apazapan awaits you at Hotel Carrizal Spa. You'll be 33.1 km (20.6 mi) from Saint Francis Municipal Market and 33.2 km (20.6 mi) from Actopan Church. Highlights at this hotel include 2 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering at Carrizal can include deep-tissue massages and hydrotherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to hot springs, zip-lining and hiking/biking trails. Plus you'll find Wi-Fi in public areas, a rooftop terrace and a garden. Each morning full breakfast is served between 8:30 AM and 12:30 PM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Apazapan hotel, you'll be 34 km (21.1 mi) from Nace el rio and 36.5 km (22.7 mi) from El Lencero Ex-Hacienda Museum.

What's nearby

  • Chachalacas Beach - 39 min drive - 43.2 km
  • Plaza Las Americas Mall - 40 min drive - 42.8 km
  • Plaza Las Animas Mall - 40 min drive - 43.8 km
  • Xalapa Cathedral - 44 min drive - 48.6 km
  • Chachalacas Dunes - 48 min drive - 51.9 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 43 min drive

Restaurants

  • ‪Antojitos Vallarta - ‬17 min drive
  • ‪Antojitos "Carolina - ‬16 min drive
  • ‪Plan del Rio - ‬14 min drive
  • ‪Antojitos donaji - ‬16 min drive
  • ‪Restaurante la Playita - ‬14 min drive

About this property

Hotel Carrizal Spa

Family-friendly hotel with 2 restaurants and 8 outdoor pools
As a guest of Hotel Carrizal Spa, you'll find a full-service spa, hot springs, and 8 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

There are 2 meeting rooms available. A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly Hotel Carrizal Spa. Self parking is free.

This 3-star Apazapan hotel is smoke free.

  • 53 guestrooms or units
  • 2 dining venues
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
Hotel Carrizal Spa offers 53 accommodations, which are accessible via exterior corridors and feature blackout curtains. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Carrizal. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily. There are hot springs open between 8:00 AM and 7:00 PM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (MXN 15 for 2 hours)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 12:30 PM for a fee: MXN 150 to 200 for adults and MXN 70 to 120 for children
  • 2 restaurants
  • A bar/lounge

Family friendly

  • 8 outdoor pools
  • Highchair
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot springs
  • Hot springs open from 8:00 AM - 7:00 PM
  • Hot springs water temperature - 39 ºC
  • Hydrotherapy
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Carrizal Spa

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 to 200 for adults and MXN 70 to 120 for children
  • Fee for wireless Internet in public areas: MXN 15 (for 2 hours, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Hot springs access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Carrizal Spa Apazapan
Carrizal Hotel Spa Apazapan
Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel
Hotel Carrizal Spa Apazapan
Hotel Carrizal Spa Hotel Apazapan

Frequently asked questions

What is the cancellation policy at Hotel Carrizal Spa?

Hotel Carrizal Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Carrizal Spa?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Carrizal Spa on 29 Nov 2024 start from AU$109.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Carrizal Spa?

Yep, Hotel Carrizal Spa has a free self car park.

Are there any beaches close to Hotel Carrizal Spa?

The closest beach to Hotel Carrizal Spa is Chachalacas Beach (34.7 km).

Is there a spa on site at Hotel Carrizal Spa?

Yep, Carrizal is available for guests. You'll enjoy services like deep-tissue massages.

Does Hotel Carrizal Spa have a pool?

Hotel Carrizal Spa has 8 outdoor swimming pools. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Hotel Carrizal Spa?

Hotel Carrizal Spa features 8 outdoor pools, a full-service spa and 2 restaurants.

Is Hotel Carrizal Spa family-friendly?

You bet! With amenities such as a playground and 8 outdoor pools, as well as highchairs in the guestrooms, it's no surprise that Hotel Carrizal Spa is a hit with families.

Does Hotel Carrizal Spa serve breakfast?

You bet, full brekkie is served daily between 8:30 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Carrizal Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Carrizal Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Carrizal Spa?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Carrizal Spa?

No, pets and service animals are not allowed.

Hotel Carrizal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 26 reviews" "
Rating 8 - Good. 2 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of nature
Stayed 1 night in May 2024

4/10 Poor

Alejandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location and facilities were pleasant, however the service by the staff was horrendous. Staff was very negative and rude when they finally acknowledged guests. They made us feel as if we were an inconvenience to them. They were not willing to even step up to the standards of hospitability of offering options. Very poor attitude by staff. My family has been going to Carrizal for over 60 years and will continue their visits, however it's disappointing that we can't expect better service. Great service by Jazmin & Maira, the Massage Therapist who went out of their way to assist us. Thank you both and to Beto for listening to my concerns.
Stayed 1 night in Jun 2023

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para conectar con la naturaleza, tiene varias albercas y toboganes. Tiene zona de acampar, de asadores, y canchas para jugar. El lugar es muy muy muy amplio, lleno de árboles. El personal es muy amable, nos ha tocado ver cuando lavan las albercas, las vacían y las vuelven a llenar en la noche, con lo cual al otro día están listas y limpias, lo cual nos parece muy limpio. Solemos quedarnos en cabaña campestre, cuenta con ventilador lo cual es suficiente porque en la noche refresca.
Stayed 1 night in Jun 2024

10/10 Excellent

Cesia Raquel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel totalmente de descanso solo que las albercas no estaban tan limpias.
Stayed 1 night in Jun 2024

8/10 Good

Magali

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es bonito pero sencillo las aguas termales y las albercas están bien pero el restaurante está muy caro y a la comida le hace falta sabor
Stayed 1 night in Jun 2024

2/10 Terrible

Rafael

NI PUDIMOS LLEGAR NINCONTESTATIN ELNTELEFONO PARA GUIARNOS
Stayed 1 night in May 2024

2/10 Terrible

Mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities
Yo reservé en hotel carrizal spa. Y según ellos eran una cabaña,
Stayed 1 night in Feb 2024

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo ir a descansar, disfrutar de la naturaleza y aguas termales, compartir momentos de tranquilidad.
Stayed 1 night in Jan 2024

6/10 Okay

OFELIA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Instalar módem la recepción
En administración no tenía registro de que ya había pagado mi reservación. Me hicieron ir a comprar una tarjeta con internet. Dado que haya no hay servicio Telcel para descargar mi comprobante de pago. Deberían instalar internet en la administración para mejorar el servicio
Stayed 1 night in Jan 2024

6/10 Okay

Rafael

Travelled with family
Liked: Property conditions & facilities, room comfort
Deberían mejorar
El balneario es bonito, el hotel se ve algo descuidado, la atención en recepción la califico de mala ya que la persona a cargo te da la información como si la estuviera recitando, No dejan shampoo en el baño. No hay internet, y si quieres tenerlo, hay que ir al balneario y pagar por él. Reservé dos noches pero solo estuve una. Recomiendo el balneario
Balneario
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
las aguas termales es lo mejor
Stayed 1 night in Oct 2023

10/10 Excellent

Eri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito ambiente, el lugar es excelente para relajarse en medio de la naturaleza, Pudimos disfrutar de jugar, nadar, comer, observar, Todos son muy amables. Regresamos sin duda
Stayed 1 night in Oct 2023

6/10 Okay

Uriel

Stayed 1 night in Sep 2023

2/10 Terrible

Jorge Alberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación mala, nos estaban dando una dónde no tenía ni tv, ni clima y ni wiffi tienes q pagar 15 pesos x unos minutos de internet q no sirven y aparte no señal hay donde está ubicado. Y tienes que comprar internet y aparte en ineficiente.... La verdad yo no volvería a regresar aunque nadamás fueran las únicas aguas termales muy mal todo
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y excelente estancia
Stayed 2 nights in Aug 2023

10/10 Excellent

Javier

Stayed 2 nights in Aug 2023

6/10 Okay

Berenice Cristal

Disliked: Cleanliness, staff & service, property conditions & facilities
En las fotos las instalaciones se ven mejor , la verdad las albercas muy sucias . Las habitaciones son muy muy básicas y para mi gusto les falta mantenimiento. Eso de que el balneario sea público , está horrible Y las aguas termales huelen muy feo
Stayed 1 night in Aug 2023

6/10 Okay

Francisco David

No dejan salir a las 3 de la tarde como antes muy mal
Stayed 1 night in Jul 2023

10/10 Excellent

María

Stayed 1 night in Jun 2023

2/10 Terrible

pacoreyes1363@gmail.com

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Melisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
La naturaleza, el aire libre
Stayed 1 night in Apr 2023

10/10 Excellent

Alma Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo es increible. Ideal para descanso. Seguro regresaremos con mucho gusto. 😊

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2022