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NH Collection Andorra Palome

4.0 star property
Hotel in Arinsal with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Andorra Palome

Restaurant
Superior Room, Terrace
Suite (View)
Bar (on property)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Crta. d'Arinsal s/n, AD400 Erts, Arinsal, La Massana, AD400
  • La Massana Ski Lift
    3 min drive
  • Vallnord Ski Area
    6 min drive
  • Arinsal Ski Lift
    6 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    19 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (View)

Suite (View)

Suite (View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 23.37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room (View)

Premium Room (View)

Premium Room (View)

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Arinsal

At NH Collection Andorra Palome you'll be within just a 15-minute stroll of Els Orriols Ski Lift and Comapedrosa Highlands Trail. Highlights at this hotel include a restaurant and in-room LED TVs. .Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .In the area of this 4-property class Arinsal hotel, you'll find Caldea Spa.

What's nearby

  • Vallnord Ski Area - 6 min drive - 6.0 km
  • Arinsal Ski Lift - 6 min drive - 6.3 km
  • Pal-Arinsal Ski Resort - 8 min drive - 8.9 km
  • Caldea Spa - 8 min drive - 8.0 km
  • Pyrenees Andorra Shopping Centre - 10 min drive - 9.0 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 62 min drive
  • La Seu d'Urgell (LEU) - 59 min drive

Restaurants

  • ‪RESTAURANTE ANDREA - ‬3 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Factory Arinsal - ‬12 min walk
  • ‪Cafe Don Piacere - ‬3 min drive
  • ‪Pizzeria Angelo - ‬3 min drive

About this property

NH Collection Andorra Palome

Hotel in Arinsal with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at NH Collection Andorra Palome. For a fee, parking is available.

This 4-star Arinsal hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 5 levels
  • Built in 2008
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Andorra Palome offers 34 air-conditioned accommodations with a safe and complimentary dressing gowns. 40-inch LED televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include slippers and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar
  • ÉMO

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 to 22 per person
  • Uncovered self-parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

NH Collection Andorra Palome Hotel
NH Collection Andorra Palome Arinsal
NH Collection Andorra Palome Hotel Arinsal

Frequently asked questions

What is the cancellation policy at NH Collection Andorra Palome?

NH Collection Andorra Palome offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Andorra Palome?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at NH Collection Andorra Palome on 27 Nov 2024 start from AU$121.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Andorra Palome?

Yep, NH Collection Andorra Palome has an uncovered self car park for EUR 15 per day.

Are there any beaches close to NH Collection Andorra Palome?

The closest beach to NH Collection Andorra Palome is Pontal de Maceió Beach (3.4 km).

Does NH Collection Andorra Palome serve breakfast?

Yeah, buffet brekkie is offered daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at NH Collection Andorra Palome?

No, NH Collection Andorra Palome does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Andorra Palome?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at NH Collection Andorra Palome?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at NH Collection Andorra Palome?

No, only service animals are allowed.

NH Collection Andorra Palome Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Receptionist was just lovely and very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Laith, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
-

10/10 Excellent

Angeliani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the quality. Very clean and pleasant rooms. Parking is additional $ but you can park for free on the street.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Palome. The room was clean and comfortable and the bed was superb. I had a great nights sleep. The staff were also very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Exceptional staff. Extremely helpful and friendly. Lovely hotel with very good location.
Stayed 2 nights in May 2023

10/10 Excellent

Tomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

MANUEL HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación, excelente restaurante, y servicio maravilloso. Está junto a un arroyo, y en la noche en la terraza se disfruta la vegetación y el sonido del agua.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir
Una gran suite moderna con un buen colchón y vistas al río y a la montaña. Ducha y bañera de hidromasaje en un amplio baño. Si abres ligeramente la ventana puedes dormir con el sonido del Río. Una gozada.
Stayed 1 night in Aug 2024

6/10 Okay

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Climatizacion estripeada
Hotel que hace muchos alos que utilizo , este año algo decepcionado. El aire acondiciinado no funcionaba y la habitacion era una sauna.....no lo pudieron solucionar, con lo que la noche fue en vela
Stayed 1 night in Jul 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JOSE MANUEL

Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Julian

Travelled with family
Disliked: Room comfort
Sobra una Extrella
Habitaciones pequeñas y el desayuno ridículo Le sobra una Estrella
Stayed 4 nights in Feb 2024

10/10 Excellent

ESTHER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy acogedor y bien cuidado. Lo único que cambiaría es darle un poco más de intensidad a la luz de los pasillos.
Stayed 1 night in Feb 2024

8/10 Good

Rocío

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge the parking separately and its not cheap
Stayed 3 nights in Feb 2024

10/10 Excellent

Cecilia

Stayed 2 nights in Dec 2023

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Júlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!!!
Hotel maravilhoso!!!! Talvez um dos melhores que eu tenha tido a oportunidade de ficar. Quarto enorme, super moderno, limpo, silencioso e com uma vista maravilhosa para as montanhas e os rios. Instalações do banheiro super modernas, com banheira, roupões. Funcionários do hotel muito atenciosos, em especial o Abidou. Tem estacionamento, mas é muito tranquilo de estacionar o carro na rua. Na frente tem um ponto de ônibus, para quem quiser ir para o centrinho sem carro. Perfeito sem defeitos!!!! Amamos muitos e já quero voltar
Stayed 4 nights in Nov 2023

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre avec vue, si possible…
Bel hôtel à l’écart du centre et tranquille, prenez chambre avec vue…
Stayed 1 night in Oct 2023

8/10 Good

odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel hôtel au personnel efficace
Hôtel très bien situé, avec parking.Tres bon wifi, suite agréable avec une jolie vue sur le jardin. Deco très design, petit déjeuner bien achalandé. Literie au top, salle de bain originale. Grand dressing! . Point négatifs, manque global de lumière (sources lumineuses insuffisantes et peu éclairantes) dans la chambre, pas de lumière dans le dressing (on ne voit pas bien ses affaires), pas de mouchoirs dans la salle de bain, avec des lumières un peu jaune au plafond, sans lumière autour du miroir ce qui ne permet pas de se maquiller. Douche à ne pas mettre au débit maximum au risque se faire déborder l’eau du bac receveur. La baignoire balneo ne fonctionnait pas bien (pas de buses jets d’eau seules les buses à air fonctionnaient). Petits balcons sans réelle utilité. Et pas de table basse devant les deux fauteuils confortables, dommage dans une suite. Salle de gym très bien équipée, il ne manquerait juste qu’un vélo elliptique et un rameur. Pas de piscine. Globalement cela reste un bel hôtel romantique, avec la rivière qui masque bien le bruit de la route.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
C'est la deuxième fois que nous venions dans cet établissement qui est vraiment de belle qualité. Mais je trouve dommage que le parking soit devenu payant 15 euros et le petit déjeuner est devenu hors de prix. Sinon c'est parfait, nous aimons beaucoup cet endroit.
Stayed 2 nights in Sep 2023

8/10 Good

JOSEP MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023