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Mediterranean Palace

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mediterranean Palace

Aerial view
Reception
Interior detail
Minibar, in-room safe, desk, blackout curtains
3 bars/lounges, rooftop bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Parking included
  • Gym
  • Spa

Explore the area

Map
Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660
  • Arona Pyramid
    2 min walk
  • El Camison Beach
    3 min walk
  • Las Vistas Beach
    5 min walk
  • Tenerife (TFS-Tenerife South)
    20 min drive

Room options

View all photos for Standard, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Pool View

Minibar, in-room safe, desk, blackout curtains

Standard, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, Mountain View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Mountain View (2 adults and 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Sea View (2 adults and 1child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Sea View (2 adults and 1child)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Pool View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite (2 adults and 1 child)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults and 1 child)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2024
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Arona

A luxury stay in Arona awaits you at Mediterranean Palace. Within just a 15-minute stroll, you'll find popular places like Las Vistas Beach and Playa de las Américas. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The buffet restaurant, The Pier, serves international cuisine and is open for breakfast, lunch and dinner. Kiosko is the resort's own bar. Spend the day at the beach where you'll find beach club on site, and enjoy the on-site free kids' club and gym. 10635 square feet (988 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a children's swimming pool and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Arona resort include Siam Park and Los Cristianos Beach.
View more Resorts in AronaOpens in a new window

What's nearby

  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 14 min walk - 1.3 km
  • Veronicas Strip - 19 min walk - 1.7 km
  • Golf Las Americas - 6 min drive - 2.6 km
  • Siam Park - 6 min drive - 2.8 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cafetería Plaza - ‬4 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬2 min walk

About this property

Mediterranean Palace

Luxury resort on the beach, with 2 outdoor swimming pools
Some rates at Mediterranean Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Mediterranean Palace, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and coworking spaces. Event space at this resort measures 10635 square feet (988 square metres) and includes a conference centre. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Mediterranean Palace. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Mediterranean Palace was completed in June 2024.

This 5-star Arona resort is smoke free.

  • 1 building
  • 535 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 10635 sq ft of conference space
  • 988 sq. m of conference space
  • Built in 1988
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Swim-up bar
Mediterranean Palace offers 535 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and children's dressing gowns.

This Arona resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Coal
  • Diabolo
  • Drago Terrace
  • Kiosko
  • The Pier

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Stroller
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,635 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

Frequently asked questions

What is the cancellation policy at Mediterranean Palace?

Mediterranean Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mediterranean Palace?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Mediterranean Palace on 9 Dec 2024 start from AU$378.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mediterranean Palace?

Yep, Mediterranean Palace has a free self car park. Onsite parking is limited.

Are there any beaches close to Mediterranean Palace?

Yep, Mediterranean Palace is a short 5-minute walk from Las Vistas Beach. Fun beach activities include jet skiing, surfing and scuba diving. You can also find boat tours.

Is there a spa on site at Mediterranean Palace?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Mediterranean Palace have a pool?

Mediterranean Palace has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Mediterranean Palace?

Mediterranean Palace features 2 outdoor pools, 3 restaurants and 3 bars.

What makes Mediterranean Palace a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Mediterranean Palace.

Is Mediterranean Palace family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and travel cots in the guestrooms, it's no surprise that Mediterranean Palace is a hit with families.

Is there a free airport shuttle available at Mediterranean Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mediterranean Palace?

Yep, you can grab a meal at Mediterranean Palace's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Mediterranean Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mediterranean Palace?

No, only service animals are allowed.

Is there a golf course on site at Mediterranean Palace?

There is a golf course next to Mediterranean Palace.

Mediterranean Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 1001 reviews" "
Rating 8 - Good. 410 out of 1001 reviews" "
Rating 6 - Okay. 160 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It is not a 5 star hotel. No recycling bins by pool - considering this hotel has just been refurbished is disappointing. Breakfast is chaotic - needs more than one juice station and better staff when people enter. Pool towels great - people coming down at 7 to reserve sunbeds and towels not being removed not ideal. A great 4 star hotel and lovely stay
Stayed 8 nights in Aug 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
cannot fault the property or staff as we’re all amazing the reason for scoring 4 instead of 5 was the food. Food options were not great and would book again but not the meal option probably just b&b
Stayed 4 nights in Aug 2024

10/10 Excellent

jason

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely central property with good service and modern decor
Stayed 1 night in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love staying here, it’s excellent for both families and couples! It’s extremely clean and has all the facilities you need… the kids club is great!
Stayed 4 nights in Jul 2024

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness
Overall we had a nice stay at the hotel which is very close to the lovely beach and general touristy area. It was clean, modern, and newly fitted with stylish interiors. The Mediterranean Palace is the recently refurbished part of Mare Nostrum, however it almost feels like it has reopened slightly too soon - the gym facilities were not yet open or usable, the rooms had that new paint / new furniture smell, and there were some room amenities missing such as robes / slippers etc which you’d expect from a 5 star hotel. Some receptionists were incredibly friendly and helpful and some slightly abrupt. Their ‘app’ also seemed to have some teething problems with some QR links not loading.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair l think the bar staff could have a better way of serving customers,it was a long wait. More staff needed. We were very impressed with Theo the bar waiter. He is an asset to the hotel. Also Keilly in the restaurant. Both were so polite, helpful & kind. We would return again because of them.
Stayed 6 nights in Jul 2024

8/10 Good

George Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only marked down on condition due to the property closing mid jan 2023 for 9 month refurb. Definitely looked tired and in need of upgrade. But this didn't detract from our enjoyable stay in clean comfortable freindly hotel in perfect location

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Central. Very clean. Staff very friendly.
Stayed 6 nights in Dec 2022

10/10 Excellent

Adrian

Stayed 11 nights in Nov 2022

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Location & friendly staff, the hotel was spotless but in need of a refurb which I think is on the cards
Stayed 9 nights in Nov 2022

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice pool but closed 2 days out of our4day stay. Room key stopped working every day so trip to reception which was a pain as quite slow at reception and we heard other people talking about this so this must be a problem Rooms are so dated they defo need a revamp Hotel in nice area and close to beach are a plus overall ok probably wouldn’t stay there again

10/10 Excellent

Scott

Stayed 4 nights in Oct 2022

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location,very nice breakfast,friendly staff,family focused,also good value for money!
Stayed 7 nights in Aug 2022

2/10 Terrible

Sylvia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
My stay here was HORRIBLE! It was the WORST experience I have had in a hotel in my 30 years of travelling. I have stayed in multiple hotels and this, by far, was the worst. to make matters worse, it was my 7year old daughters first time on holiday w/ me. Most of the staff, with the exception of 1 or 2, were unfriendly, unhelpful and uncooperative! The most traumatising part of the trip was an incident in which my daughter and I, along with my friend and niece, was at the hotel swimming pool, at one point my friend and I were in the pool getting to the deeper end when I turned to look at my daughter she had started travelling to the deeper end as well, I shouted at her to return to the shallow end at which point I saw her slip and she started drowning. I screamed at the top of my lungs for someone to help she's drowning! no one moved a muscle. Everyone, continued to lay back in their seats including the hotel life guard at the scene! I eventually got to her in time thankfully, and carried her out. she was coughing up water from her lungs and throwing up! it was then, I saw the life guard WALKING towards us. my friend told him off and asked why were you not doing more? I took my daughter to her room, and made a complaint to the staff about the life guard and was told both by him and the staff member that it is the parents job to watch their children, not them. which I agree, however, it is the Lifeguard job to save people in accidents, which he is TRAINED to do. he did not.
Stayed 8 nights in Aug 2022

10/10 Excellent

Ava

Stayed 6 nights in Jul 2022

10/10 Excellent

Bernard

Stayed 1 night in Jun 2022

10/10 Excellent

john

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the rooms are a bit outdated eg plug sockets bed sheets were not changed in the 5 days we were there breakfast hot and cold food fantastic and the staff were so helpful and caring I would reccomend to all my friends Thankyou
Stayed 5 nights in May 2022

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to small beach at rear of hotel, loads bars and restaurants infront of hotel. Room was sea view, could have done with a few updates as the room looked a little dated, but was very clean.
Stayed 5 nights in Apr 2022

10/10 Excellent

Darren

Stayed 2 nights in Apr 2022

8/10 Good

MATUS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice Resort, super close to the beach. People were nice. Live music every evening. Breakfast coffee was instant coffee, which was dissapointing. Rooms could use some reconstructions.
Stayed 5 nights in Apr 2022

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Cleopatra hotel, staff very friendly and everything very clean.
Stayed 14 nights in Nov 2021

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location good,back gate,right on the beach,front entrance,opp safari centre,lovely big pool,and very clean,no problem,getting a sun lounger,breakfast very nice,sit in or out in the sun,glass of fizz,on arrival,room dated,black doors,and gold trim around wadrobe,other than that room clean and tidy,and shower good pressure,all in all good value for money,and would go back......
Stayed 7 nights in Mar 2020