Embassy Suites by Hilton New Orleans

3.5 star property
Hotel with free breakfast, a short walk to Canal Street
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton New Orleans

View from property
1 bedroom, in-room safe, desk, laptop workspace
View from room
Bar (on property)
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Parking available
The price is AU$196
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    3 min walk
  • Magazine Street
    9 min walk
  • Canal Street
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, Non Smoking

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
2 bedrooms
  • 33 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Two Queens Suite

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 37 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Suite

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Double Beds, Non Smoking

Highlights

Balcony or patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 48 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
  • 33 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Sofa bed
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One Double Bed Guestroom

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

New Orleans

Embassy Suites by Hilton New Orleans puts you in the heart of New Orleans, within just a 10-minute stroll of popular attractions like Ernest N. Morial Convention Center and Canal Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of valet parking. .Within a 15-minute walk of this 3.5-property class New Orleans Central Business District hotel, attractions include Caesars New Orleans Casino and Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk
  • Canal Street - 9 min walk
  • National World War II Museum - 10 min walk
  • Caesars New Orleans Casino - 10 min walk
  • Port of New Orleans - 14 min walk

Getting around

  • St. Charles at Julia Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ā€ŖFulton Alley - ā€¬5 min walk
  • ā€ŖErnst Cafe - ā€¬4 min walk
  • ā€ŖCochon Restaurant - ā€¬5 min walk
  • ā€ŖMulate's - ā€¬2 min walk
  • ā€ŖPĆŖche - ā€¬3 min walk

About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, a short walk to Canal Street
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 16 levels
  • Conference rooms
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1983
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 40-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton New Orleans?

Embassy Suites by Hilton New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton New Orleans?

As of 8 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton New Orleans on 27 Jan 2025 start from AU$196.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton New Orleans?

Yep, Embassy Suites by Hilton New Orleans has valet parking with in/out privileges for USD 49 per night.

Does Embassy Suites by Hilton New Orleans have a pool?

Embassy Suites by Hilton New Orleans has an outdoor pool.

Is Embassy Suites by Hilton New Orleans family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton New Orleans is a hit with families.

Does Embassy Suites by Hilton New Orleans serve breakfast?

You bet, our guests adore the free buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton New Orleans?

No, Embassy Suites by Hilton New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton New Orleans?

Yep, you can grab a meal at Embassy Suites by Hilton New Orleans's onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton New Orleans?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 693 out of 1497 reviews" "
Rating 8 - Good. 327 out of 1497 reviews" "
Rating 6 - Okay. 188 out of 1497 reviews" "
Rating 4 - Poor. 109 out of 1497 reviews" "
Rating 2 - Terrible. 180 out of 1497 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dymus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was well staffed, great customer service, clean, and quiet.šŸ˜Š
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Rawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near and nice
Stayed 2 nights in Sep 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a do not disturb sign and cleaning staff came in while we were in room. Staff need to respect guest privacy! Otherwise we had a wonderful time!
Stayed 2 nights in Oct 2024

10/10 Excellent

patrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Stayed 2 nights in Aug 2024

10/10 Excellent

Damaso Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice service
Stayed 5 nights in Sep 2024

4/10 Poor

Glynis

Liked: Cleanliness, property conditions & facilities
Most of the staff were very pleasant and accommodating. The items we were dissatisfied with: 1) we arrived hours before check-in and were told a room wasnā€™t ready. Then was told it would cost $90 for an early check in!! At 4:00 was again told no rooms were available (along with several other people). We did not get a room until 6 PM and was eventually offered compensation (extra drink tickets!) 2) The water pressure in the bathroom sink is AWFUL, slightly above a drip. No way the hotel could not be aware of this. 3) I have patronized several Embassy Suites around the country, the quality of the snacks at the ā€œevening receptionā€ was far below my experience at other Embassy Suites. This is traditionally considered one of the Embassy Suites ā€œperksā€, along with your breakfast. 4) The concierge was, most of the day, not available and when present, the response to questions was ā€œI donā€™t know, I just do toursā€!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ruby, Zion

Stayed 3 nights in Sep 2024

2/10 Terrible

Chelsea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I am absolutely COVERED in bed bug bites immediately after leaving the hotel. I let the hotel know, and they offered their condolences, but made absolutely zero effort to make it right.
Stayed 1 night in Sep 2024

6/10 Okay

Robin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was nice. We had to wait several hours to get in our room even though we didnā€™t get there till 5:30pm. By the time we got through check in line, the complimentary food and drink time had ended. Online check in was not working.
Stayed 1 night in Sep 2024

2/10 Terrible

CLIFTON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We arrive in the afternoon. We didnā€™t have receive are keys to the room until several hours later as we were left in the lobby.
Stayed 3 nights in Sep 2024

2/10 Terrible

Kelvin

Disliked: Staff & service, amenities, property conditions & facilities
Our room was not ready at 4pm as promised. They had bed bugs, and the offered no compensation for any of the inconveniences.
Stayed 1 night in Sep 2024

6/10 Okay

Laverne, Chicago

Liked: Amenities
Disliked: Property conditions & facilities
Concierge Chris was very helpful
Stayed 4 nights in Aug 2024

2/10 Terrible

Idona

Disliked: Staff & service, property conditions & facilities
When we got there to check in, they told us there was a wait and we had to be put on the guest list and they advised us not to check in because some people have been waiting to check in since 10 AM and we got there at six and she had no idea when a room would be available so we actually never stayed here and we had to look for another hotel. Common courtesy would be to call the Gas and say not to show up because we donā€™t have any rooms available, but if you donā€™t have any rooms available then why except the booking
Stayed 4 nights in Sep 2024

4/10 Poor

Shayla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Understaffed and broken amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lasean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Sep 2024

10/10 Excellent

antonio

Stayed 1 night in Sep 2024

2/10 Terrible

Chercarrior

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Felisha

Travelled with family
Disliked: Staff & service, amenities
We were told we could check in a little earlier than 4pm since we came from out of town so we made it to the hotel at 3pm then told to come back at 4. Did that as well. We were not assigned a room until after 6:30pm the lobby was full of upset travelers! It was a horrible experience.
Stayed 1 night in Sep 2024

2/10 Terrible

Joseph

Travelled with group
Disliked: Staff & service
I love Embassy Suites. But not this one. They tried to charge me $90 to check in 11 minutes early. I didnā€™t do it. 15 mins later, my room wasnā€™t ready. 2 hours late, I got into my room. Some staff were amazing, others not up to the Embassy Suites level Iā€™m used to. Room was nice and breakfast was decent. Iā€™ll be looking another direction when I come back to New Orleans :(
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
When I tried to check in before 4, they said my room is ready but I cannot have it unless I give them $90. So we waited. At 4 they said my room now was NOT ready. We waited for many hours before they finally gave myself and my other family members a room. We missed our dinner reservations. I couldn't even get a shower so we had to go get fast food. Ruined our entire evening of plans after driving over 7 hours to town. This is the worst Embassy Suites I've ever been to.
Stayed 1 night in Sep 2024