See all properties
Save

Hampton Inn & Suites New Orleans Convention Center

3.5 star property
Hotel with free breakfast, steps from Ernest N. Morial Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites New Orleans Convention Center

Suite, king bed, sofa bed, kitchen, whirlpool tub
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Free daily buffet breakfast
Jr. Suite, king bed, sofa bed, wet bar | Private kitchenette

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
1201 Convention Center Blvd, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    1 min walk
  • Magazine Street
    7 min walk
  • Julia Street Cruise Terminal
    7 min walk
  • Belle Chasse, LA (BCS-Southern Seaplane)
    13 min drive

Room options

View all photos for Two queen beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Two queen beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio suite, king bed, sofa bed, kitchen, whirlpool tub

42-inch flat-screen TV with cable channels, TV, iPod dock

Studio suite, king bed, sofa bed, kitchen, whirlpool tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Jr. Suite, king bed, sofa bed, wet bar

Hypo-allergenic bedding, in-room safe, blackout curtains

Jr. Suite, king bed, sofa bed, wet bar

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for King bed

Hypo-allergenic bedding, in-room safe, blackout curtains

King bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Studio suite with king bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Studio suite with king bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King bed with sofa bed

Hypo-allergenic bedding, in-room safe, blackout curtains

King bed with sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, king bed, sofa bed, kitchen, accessible tub

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, king bed, sofa bed, kitchen, accessible tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll in Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for King bed, sofa bed, wet bar

Hypo-allergenic bedding, in-room safe, blackout curtains

King bed, sofa bed, wet bar

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds with sofa bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Two queen beds with sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, king bed, sofa bed, kitchen, accessible shower

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, king bed, sofa bed, kitchen, accessible shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, two queen beds, sofa bed, kitchen

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, two queen beds, sofa bed, kitchen

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Double Beds

View all photos for King bed with accessible shower

Hypo-allergenic bedding, in-room safe, blackout curtains

King bed with accessible shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, king bed, sofa bed, kitchen, whirlpool tub

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, king bed, sofa bed, kitchen, whirlpool tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchen

42-inch flat-screen TV with cable channels, TV, iPod dock

Studio, 1 King Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

Hilton Garden Inn New Orleans Convention Center

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1584)
The price is AU$161
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Hilton Garden Inn New Orleans Convention Center

About the area

New Orleans

Hampton Inn & Suites New Orleans Convention Center puts you in the heart of New Orleans, steps from Ernest N. Morial Convention Center and within a 15-minute stroll of Contemporary Arts Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .Lobby Bar serves American cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Each morning free breakfast is served. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3.5-property class Arts/Warehouse District hotel include Ogden Museum of Southern Art and Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 1 min walk
  • Julia Street Cruise Terminal - 7 min walk
  • National World War II Museum - 9 min walk
  • Port of New Orleans - 12 min walk
  • Canal Street - 16 min walk

Getting around

  • New Orleans Union Passenger Terminal - 7 min drive
  • Saint Charles at Lee Circle Stop - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Cochon Restaurant - ‬5 min walk
  • ‪Mulate's - ‬6 min walk
  • ‪Gus's World Famous Fried Chicken - ‬4 min walk
  • ‪Two Chicks Cafe - ‬3 min walk
  • ‪Cochon - ‬5 min walk

About this property

Hampton Inn & Suites New Orleans Convention Center

Hotel with free breakfast, steps from Ernest N. Morial Convention Center
Hampton Inn & Suites New Orleans Convention Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 12249 square feet (1138 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Hampton Inn & Suites New Orleans Convention Center. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 288 guestrooms or units
  • 8 levels
  • 2 buildings
  • 12249 sq ft of conference space
  • 1138 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hampton Inn & Suites New Orleans Convention Center offers 288 accommodations with iPod docking stations and a safe. 42-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (12,249 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel New Orleans Convention Center
Hampton Inn New Orleans Convention Center Hotel
New Orleans Convention Center Hampton Inn
Hampton Inn & Suites New Orleans Convention Center Hotel
Hampton Inn Convention Center
Hotel Hampton Inn And Suites New Orleans Convention Center
Hampton Inn And Suites New Orleans Convention Center New Orleans
Hampton Inn Suites New Orleans Convention Center
Hampton Inn New Orleans Convention Center Hotel
Hampton Inn Convention Center Hotel
Hampton Inn New Orleans Convention Center
Hampton Inn & Suites New Orleans Convention Center New Orleans

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites New Orleans Convention Center?

Hampton Inn & Suites New Orleans Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites New Orleans Convention Center?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites New Orleans Convention Center on 16 Dec 2024 start from AU$152.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites New Orleans Convention Center?

Yep, Hampton Inn & Suites New Orleans Convention Center has covered valet parking with in/out privileges for USD 42 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Does Hampton Inn & Suites New Orleans Convention Center have a pool?

Hampton Inn & Suites New Orleans Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

Is Hampton Inn & Suites New Orleans Convention Center family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn & Suites New Orleans Convention Center is a hit with families.

Does Hampton Inn & Suites New Orleans Convention Center serve breakfast?

Yep, travelers highly rate the free buffet breakfast here! Available daily between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites New Orleans Convention Center?

No, Hampton Inn & Suites New Orleans Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton Inn & Suites New Orleans Convention Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hampton Inn & Suites New Orleans Convention Center?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hampton Inn & Suites New Orleans Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 848 out of 1316 reviews" "
Rating 8 - Good. 260 out of 1316 reviews" "
Rating 6 - Okay. 112 out of 1316 reviews" "
Rating 4 - Poor. 50 out of 1316 reviews" "
Rating 2 - Terrible. 46 out of 1316 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t know about the 45 dollar a night parking until after but nice hotel overall
Stayed 2 nights in Sep 2024

10/10 Excellent

Caelin

Stayed 2 nights in Aug 2024

2/10 Terrible

Brittany

Stayed 1 night in Aug 2024

10/10 Excellent

howard, Auburndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was hampton good Parking valet only no events ir conventions should have been less Room cleaning every second dayp Can understand mardi gras or football other breakfast great bar nice
Stayed 3 nights in Aug 2024

6/10 Okay

Kenya

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Casandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Lots of choice considering it was included.
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Stayed 4 nights in Aug 2024

10/10 Excellent

Becky

Travelled with family
Beautiful hotel and very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Tywanda

Stayed 1 night in Aug 2024

10/10 Excellent

KRISTEN

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nina

Liked: Amenities
My stay was amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Dalmonique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Customer Service Matters
The customer service was poor. Staff was not very inviting or kind, especially a young lady at the front desk and one of the valet attendants. Avoiding staff made the stay palatable. The breakfast was atrocious. Didn't bother eating at the hotel after the first day which is disappointing b/c staying at hotels that offer breakfast is a budgeting benefit when traveling with children. I also know that the Hampton Inn tends to serve delicious breakfast; and who would expect less in New Orleans, a place that prides itself on it's cuisine. Overall, the hotel served it's purpose. Getting a good look at the layout though, simply allowed me to know which hotel my family and I will stay at for our trip next year. And I'll definitely make sure to spread the word to other congregants that plan on going for the Full Gospel Convention. Had the customer service been better, I probably would have returned.
Stayed 4 nights in Jul 2024

8/10 Good

Marcia

Liked: Cleanliness, amenities
Well done old renovated building. Clean. Friendly staff. Provided shuttle to Cruise ship.
Stayed 1 night in Aug 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2024

2/10 Terrible

sarah

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I sent a email regarding my feelings Upon checkin I didn’t receive the room I ordered it was 3 of us and we only had 2 beds for a 6 night stay… your workers especially Ivy was very rude… not only to me and my guest but other guest as well as phone callers… she needs to be retrained or fired she’s definitely not rep representing you guys, the way you should be nothing was done. She never try to accommodate me. She just told me there was nothing that they could do all the rooms were sold out but the type of room that I rented online I did not receive we had to find Apple a parking because there were no parking available from what I was being told so for six nights I had to park my car somewhere else. It was just an overall bad experience housekeeping staff didn’t speak English, so it was very hard getting them to understand what we were saying so our room never was clean. We had to clean our own rooms every day we went and bought towels from Walmart because they said they didn’t have any every day that we asked and we was washing up with hand towels instead of washcloths until they finally found some like day 3… I could go on and on… the bar opened at 5pm and closed at 9 or earlier if no one was there… I must say it’s a beautiful place but needs to be restaffed with people that care and not there just for pay… that’s my 2nd stay there and will probably be my last…
Stayed 6 nights in Aug 2024

10/10 Excellent

kenneth

Liked: Amenities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
I liked having my own room
Stayed 3 nights in Aug 2024

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how quiet this area was and the room was perfect for what we needed
Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hotel for conferences. Easy walk to the conference center, which is 1/2 block away. Beds are comfortable & staff are very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Jeymi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, big suite, accommodating for what we needed
Stayed 1 night in Aug 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024