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Hotel Kaiseralm

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Photo gallery for Hotel Kaiseralm

Sundeck
Lobby
Front of property
Mountain view
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pool
  • Spa
  • Room service
The current price is AU$272
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
Fröbershammer 31, Bischofsgruen, BY, 95493
  • Fichtel Mountains Nature Park
    ‪1 min walk‬
  • Ochsenkopf - Bischofsgrun - Fleckl Ski
    ‪1 min walk‬
  • Ochsenkopfschanze
    ‪13 min walk‬
  • Hof (HOQ-Hof-Plauen)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Living area

Standard Double Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
Deep-soaking bath
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Hotel am Ochsenkopf

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (29)
The price is AU$207
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hotel am Ochsenkopf

About the area

Bischofsgruen

A family-friendly stay in Bischofsgruen awaits you at Hotel Kaiseralm. Within steps you'll find Fichtel Mountains Nature Park and Ochsenkopf - Bischofsgrun - Fleckl Ski. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Frankenkrone, serves Regional cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 248 square feet (23 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find massage/treatment rooms, laundry facilities and ski storage. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class Bischofsgruen hotel include Seilschwebebahn Nord and Ochsenkopf Alpine Coaster.

What's nearby

  • Fichtel Mountains Nature Park - 1 min walk
  • Ochsenkopfschanze - 13 min walk
  • Fichtelsee - 7 min drive
  • Ochsenkopf South Chairlift - 11 min drive
  • Ochsenkopf - 18 min drive

Getting around

  • Marktschorgast Station - 18 min drive

Restaurants

  • ‪Asenturm - ‬19 min walk
  • ‪Gasthof Deutscher Adler - ‬19 min walk
  • ‪Hammerschmiede - ‬7 min walk
  • ‪Wirtshaus auf'm Grassemann Inh. R. Grassemann - ‬9 min drive
  • ‪Hotel Restaurant Brigitte - ‬12 min drive

About this property

Hotel Kaiseralm

Family-friendly hotel with full-service spa and free breakfast
Hotel Kaiseralm offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the family-friendly Hotel Kaiseralm. Free self parking is available.

This 4-star Bischofsgruen hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 5 levels
  • Conference rooms
  • 248 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 1973
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Kaiseralm offers 95 accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is open selected days.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Frankenkrone

Things to do

  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 248 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open select days
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiseralm Bischofsgruen
Kaiseralm Bischofsgruen
Kaiseralm
Hotel Kaiseralm Hotel
Hotel Kaiseralm Bischofsgruen
Hotel Kaiseralm Hotel Bischofsgruen

Frequently asked questions

What is the cancellation policy at Hotel Kaiseralm?

Hotel Kaiseralm offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kaiseralm?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Kaiseralm on 9 Feb 2025 start from AU$271.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kaiseralm?

Yep, Hotel Kaiseralm has a free self car park.

Are there any beaches close to Hotel Kaiseralm?

The closest beach to Hotel Kaiseralm is Kiesstrand (13.8 km).

Is there a spa on site at Hotel Kaiseralm?

Yep, there is an onsite spa at Hotel Kaiseralm. You'll enjoy services like massages.

Does Hotel Kaiseralm have a pool?

Hotel Kaiseralm has an indoor pool.

What makes Hotel Kaiseralm a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Kaiseralm.

Is Hotel Kaiseralm family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Kaiseralm is a hit with families.

Are there hot tubs in the rooms at Hotel Kaiseralm?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Kaiseralm serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Kaiseralm?

No, Hotel Kaiseralm does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kaiseralm?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Kaiseralm?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Kaiseralm?

Dogs are welcome at Hotel Kaiseralm, with food and water bowls on offer.

Hotel Kaiseralm Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 40 reviews
Rating 8 - Good. 22 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly comfortable retreat in the Fichtelgebirge hills, with good walking very nearby
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly place, lovely forest walks right out the door
Stayed 5 nights in Aug 2019

8/10 Good

David, Toronto, On.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern country hotel in good condition. Room was comfortable except pillows were too small and some lumpy. Dinner was good.no one in dining room spoke English and no English menu.
Stayed 1 night in Sep 2018

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reformation Tour
Very nice hotel in a scenic area. Breakfast was good and the wait staff was friendly and helpful.
Stayed 1 night in Oct 2017

8/10 Good

Hugh, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Beautiful Area of Bavaria
A very pleasant hotel which looks a bit anonymous from the outside. Comfortable,well equipped room, helpful staff and a good restaurant. Beautiful view from our window.

10/10 Excellent

thomas, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Just a very comfortable hotel. Loved the pool. Nice view from the room. The whole area is quiet and relaxing. Staff was very friendly. Really would have liked to have stayed here another day or two just to chill.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fint stay over hotel.
Godt ophold - fint hotel, men sengene var lidt hårde. God morgenbuffet og varieret menukort til aftensmaden, maden kan man bestemt ikke klage på.
Stayed 1 night in Jun 2024

8/10 Good

Wolfgang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich habe nur übernachtet. Zimmer angenehm und ruhig. Morgenessen mit genügend Auswahl.
Stayed 1 night in May 2023

10/10 Excellent

Thorbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP, TOP, TOP
Top, top, top - super service, der er kælet for alle detaljer - alt virker, selv marmeladen er hjemmelavet.
Stayed 1 night in Aug 2019

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Poul Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Behageligt hotel med flot udsigt
Brugte hotellet sim stop-over på vej sydover. Fin hurtig check-in, fin størrelse på værelset, og fantastisk udsigt. Morgenbuffet var fin.
Stayed 1 night in Jul 2019

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Steffi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Jianzhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Günther, Nürnberg

Liked: Cleanliness, staff & service, room comfort
Schönes Hotel - Preis-Leistung in Ordnung!
Das Hotel liegt oberhalb von Bischofsgrün. Es ist sicherlich das größte Hotel in Bischofsgrün. Die Architektur ist wohl nicht mehr zeitgemäß - großer Betonkomplex. Der Eingangsbereich ist gepflegt - die Eirichtung ist insgesamt in die Jahre gekommen. Das Hotel ist jedoch sehr sauber und gepflegt. Besonders das Personal viel mir mit seiner Kompetenz und Freundlichkeit auf. Das Zimmer war schön groß. Die Matratzen waren top - die Einrichtung jedoch auch in die Jahre gekommen - jedoch noch recht gepflegt und sauber. Dies betrifft auch den Nassbereich. Der Wellnessbereich war für mich eine Enttäuschung - ist nach meiner Meinung nicht mehr zeitgemäß für ein 4 Sternehotel.
Stayed 1 night in Oct 2017

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables, sauberes Hotel
Umfangreiches Frühstücksbüffet

8/10 Good

Niels Erik, Birkerød

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel i fredeligt og smukt område på landet
Godt hotel med gode faciliteter i smukt landskab 30 km fra Bayreuth. Hotellet er ideelt, hvis man i bil skal til Bayreuth til Wagnerfestspil og ikke har noget imod at køre 30 km til operaen og få overnatning til halvdelen af den pris, man i operasæsonen må betale inde i Bayreuth

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhiges Hotel
Sehr nette Begrüßung, toller Service, ruhige Zimmer, sehr gutes Restaurant. Zimmereinrichtung etwas altmodisch aber nicht störend.

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut soweit
Ich war für eine Nacht und würde wieder kommen

8/10 Good

Erwin, Berching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit Bar
Schönes Hotel gleich am Ochsenkopf mit Bar.