4/10 Poor
Nicki K.
23 Oct 2024
Liked: Cleanliness
Terrible communicartion and broken Hot Tub.
I really wanted to leave a positive review on this cute little home however, that's not the case.
This was our annual girls trip that we alternate locations each year; we were very excited to spend 4 days in Ashland this year. We chose this property for the large hot tub that overlooked the beautiful valley's so that we could unwind after the days events. Unfortunately, when we arrived the tub was broken. I attempted several times to contact the Property Host and never received a response. On the second day She finally picked up the phone and laughed the issue off saying " Oh, that stinking Hot tub, it's always something with it". She did send a few guys out who fixed it however it was tottaly filthy and unusable. The guys left the lid off and said they would be back later to clean it, they never returned.
I attempted again to reach the Host with no response. I e-mailed her asking for a discount on our balance as the only reason we chose this location was due to the hot tub and of course, no response and no discount granted.
Nicki K.
Stayed 3 nights in Oct 2024